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Remote Operations Jobs in Grand Rapids, MI (NOW HIRING)

Hitachi

Director of HR Operations

Holland, MI · Remote

Human Resources Job Schedule: Full time Remote: No JR Automation, a Hitachi Group Company , is ... Join us as a Director of HR Operations to lead HR business partnering and people operations across ...

Liveops

Remote Customer Service Agent

Holland, MI · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Grand Rapids, MI · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

MOKA

Director of Operations

Wyoming, MI · On-site +1

The Director of Operations provides strategic and day-to-day leadership for MOKA's administrative and operational functions. This role oversees Finance, Information Technology, Property/Facilities ...

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All JobsOperations JobsRemote Operations JobsRemote Operations Jobs in Grand Rapids, MI

Remote Operations information

See Grand Rapids, MI salary details

$9

$23

$47

How much do remote operations jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote operations in Grand Rapids, MI is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $26.54 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Grand Rapids, MI?

The most popular types of Operations jobs in Grand Rapids, MI are:

What are popular job titles related to Remote Operations jobs in Grand Rapids, MI?

For Remote Operations jobs in Grand Rapids, MI, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Grand Rapids, MI look for?

The top searched job categories for Remote Operations jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Remote Operations jobs?

Cities near Grand Rapids, MI with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Grand Rapids, MI as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,250 per year, or $23.2 per hour.

Operations Manager (Travel Required)

Grand Rapids, MI • Remote

Best Eats Catering Company
See more jobs at Best Eats Catering Companyexternal

$21 - $22/hr

Full-time

PTO

Re-posted 4 days ago

Job description

Job Title: Operations Manager (Travel Required)

Location: Remote, Traveling, and 1355 Judd Ave SW #1020, Wyoming, MI 49509 (Prep Space)

Job Type: Full-time

Compensation: $21-22/hour

Position Overview

We’re seeking a dynamic Operations Manager to join our growing catering company, overseeing the seamless execution of events across multiple locations. This is a remote and travel-based role, ideal for someone who thrives in fast-paced environments, enjoys being on the move, and has a passion for hospitality and event operations. You will be responsible for ensuring exceptional client experience while maintaining operational efficiency, quality, and consistency across all events.

 

Key Responsibilities

  • Work with the Executive Catering Manager (ECM) to assess and manage aspects of catering operations, including logistics, staffing, and on-site execution for events across various regions additionally communicating with the Front of House Manager (FOH Manager).
  • Oversee event setup, service, and breakdown to ensure smooth operations and client satisfaction.
  • Collaborate with culinary teams, event planners, and vendors to meet timelines and quality standards.
  • Train, lead, and support on-site teams to maintain service excellence and compliance with company standards.
  • Help monitor budgets, track inventory, and manage cost control measures alongside the ECM for assigned events.
  • Identify, communicate, and implement process improvements to enhance efficiency and profitability.
  • Assist clients during events, resolving issues promptly and professionally.

 

Qualifications

  • Minimum 3–5 years of experience in catering, hospitality, or event operations management.
  • Strong leadership, organization, and communication skills.
  • Proven ability to manage multiple events and teams in varying locations.
  • Experience with logistics coordination and vendor management.
  • Proficiency in Microsoft Office Suite; experience with event management software is a plus.
  • +18 required
  • Flexibility to work evenings, weekends, and holidays as required.

 

Travel Requirements

  • This position requires regular travel to event sites (local and regional).
  • Flexibility to work evenings, weekends, and holidays based on event schedules.
  • Must be comfortable working in a variety of settings—from luxury venues to outdoor event spaces.
  • Valid driver’s license and ability to travel extensively.

 

What We Offer

  • Mileage reimbursement
  • Paid time off and company holidays (floating holidays will be implemented if required to work holiday events).
  • Professional development and leadership growth opportunities.
  • A collaborative, people-first culture centered on creativity, teamwork, and excellence.

 

How to Apply

If you’re ready to bring your skills and enthusiasm to our team, we’d love to hear from you! Apply today and take the next step in your hospitality career.


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