Support investigations related to network outages, service degradation, performance bottlenecks ... Fully remote engagement. * Flexible schedule with an expected commitment of approximately 30-40 ...
Support investigations related to network outages, service degradation, performance bottlenecks ... Fully remote engagement. * Flexible schedule with an expected commitment of approximately 30-40 ...
IT Specialist-III (Network Operation Center (NOC) Specialist), Grade 26
Rockville, MD · On-site +1
$87K - $140K/yr
Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-00340 Department: Department of ... One (1) year of experience supporting Adtran DWDM technologies, and one (1) year of experience ...
IT Specialist-III (Network Operation Center (NOC) Specialist), Grade 26
Rockville, MD · On-site +1
$87K - $140K/yr
Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-00340 Department: Department of ... One (1) year of experience supporting Adtran DWDM technologies, and one (1) year of experience ...
Diagnose and resolve hardware, software, network, and system issues. * Respond to help desk tickets, emails, and phone support requests. System & Device Management * Install, configure, and maintain ...
Quick apply
Diagnose and resolve hardware, software, network, and system issues. * Respond to help desk tickets, emails, and phone support requests. System & Device Management * Install, configure, and maintain ...
Sales Support Specialist - Retirement - Remote
$22 - $36.23/hr
About the role Our Sales Support Specialists play a key role in the success of our Retirement ... Network Minimum Requirements: As a remote-first organization committed to providing a positive ...
Sales Support Specialist - Retirement - Remote
$22 - $36.23/hr
About the role Our Sales Support Specialists play a key role in the success of our Retirement ... Network Minimum Requirements: As a remote-first organization committed to providing a positive ...
IT Support Analyst - Help Desk
Iowa City, IA · On-site +1
... remote location. Position Responsibilities: - Routes all requests for advanced or on-site computer, telephony, application and network support to the appropriate support or development staff ...
IT Support Analyst - Help Desk
Iowa City, IA · On-site +1
... remote location. Position Responsibilities: - Routes all requests for advanced or on-site computer, telephony, application and network support to the appropriate support or development staff ...
Sr Network Development Spec
Lombard, IL · Remote
$61K - $136K/yr
... to Network Support. JOB REQUIREMENTS: * Bachelor degree and 8 years of health/dental provider ... Dental office experience. # LI-NV1 #LI-Remote ** Note: Although this is a telecommute/remote role ...
Sr Network Development Spec
Lombard, IL · Remote
$61K - $136K/yr
... to Network Support. JOB REQUIREMENTS: * Bachelor degree and 8 years of health/dental provider ... Dental office experience. # LI-NV1 #LI-Remote ** Note: Although this is a telecommute/remote role ...
This project will provide IT service desk, systems, network, and security operations support for ... This position is remote/hybrid; candidates must be willing to work on-site at the Central UNICOR ...
Quick apply
This project will provide IT service desk, systems, network, and security operations support for ... This position is remote/hybrid; candidates must be willing to work on-site at the Central UNICOR ...
Lead Network & Cloud Engineer/SME
$160K - $180K/yr
Location : Remote in DC/MD/VA * Clearance : Public Trust or Higher Clearance The Lead Network ... support team. * Contribute key technical data and analysis for all monthly and quarterly ...
Lead Network & Cloud Engineer/SME
$160K - $180K/yr
Location : Remote in DC/MD/VA * Clearance : Public Trust or Higher Clearance The Lead Network ... support team. * Contribute key technical data and analysis for all monthly and quarterly ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Sr. Network Engineer/Security Engineer (Remote)
CT · Remote
$60 - $78.25/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Sr. Network Engineer/Security Engineer (Remote)
CT · Remote
$60 - $78.25/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
The PM Network Operational Monitoring position will provide first line network technical support to ... monitor remote sites network and hardware. • Actively monitors the status of Commonwealth ...
The PM Network Operational Monitoring position will provide first line network technical support to ... monitor remote sites network and hardware. • Actively monitors the status of Commonwealth ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Network Engineer- Remote
Washington, DC · On-site +1
Network Engineers Duration: 3-12 Months Type: Remote Description: * Assist the lead network engineer on IP usage analysis by collecting the source data which includes but not limits to routing table ...
Network Engineer- Remote
Washington, DC · On-site +1
Network Engineers Duration: 3-12 Months Type: Remote Description: * Assist the lead network engineer on IP usage analysis by collecting the source data which includes but not limits to routing table ...
Network Engineers Duration: 3-12 Months Type: Remote Description: * Assist the lead network engineer on IP usage analysis by collecting the source data which includes but not limits to routing table ...
Network Engineers Duration: 3-12 Months Type: Remote Description: * Assist the lead network engineer on IP usage analysis by collecting the source data which includes but not limits to routing table ...
IT Infrastructure & Security Engineer
Mclean, VA · On-site +1
Provide timely and professional remote and onsite support. * Perform network cleanup, reconfiguration, and maintenance to improve stability, efficiency, and security. * Monitor and manage system ...
IT Infrastructure & Security Engineer
Mclean, VA · On-site +1
Provide timely and professional remote and onsite support. * Perform network cleanup, reconfiguration, and maintenance to improve stability, efficiency, and security. * Monitor and manage system ...
Network Engineers Duration: 3-12 Months Type: Remote Description: * Assist the lead network engineer on IP usage analysis by collecting the source data which includes but not limits to routing table ...
Network Engineers Duration: 3-12 Months Type: Remote Description: * Assist the lead network engineer on IP usage analysis by collecting the source data which includes but not limits to routing table ...
Provide timely and professional remote and onsite support. * Perform network cleanup, reconfiguration, and maintenance to improve stability, efficiency, and security. * Monitor and manage system ...
Quick apply
Provide timely and professional remote and onsite support. * Perform network cleanup, reconfiguration, and maintenance to improve stability, efficiency, and security. * Monitor and manage system ...
You will support installations, troubleshoot voice and networking issues, configure hardware ... Support remote access configuration and ensure systems are online and monitorable. * Travel ...
You will support installations, troubleshoot voice and networking issues, configure hardware ... Support remote access configuration and ensure systems are online and monitorable. * Travel ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Sr. Network Engineer/Security Engineer (Remote)
Glastonbury, CT · On-site +1
$58.50 - $76.50/hr
This role can be Remote with some travel to our Glastonbury, CT. What you will do: Network ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...
Remote Network Support information
See salary details
$41.5K - $49.8K
5% of jobs
$49.8K - $58K
6% of jobs
$58K - $66.3K
8% of jobs
$72.9K is the 25th percentile. Wages below this are outliers.
$66.3K - $74.6K
6% of jobs
$74.6K - $82.9K
16% of jobs
The median wage is $87.6K / yr.
$82.9K - $91.1K
14% of jobs
$91.1K - $99.4K
12% of jobs
$106.9K is the 75th percentile. Wages above this are outliers.
$99.4K - $107.7K
8% of jobs
$107.7K - $116K
8% of jobs
$116K - $124.2K
5% of jobs
$124.2K - $132.5K
11% of jobs
$41.5K
$92.5K
$132.5K
How much do remote network support jobs pay per year?
What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?
Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.
What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?
To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.
What is a Remote Network Support job?
A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

$50 - $70/hr
Part-time
Posted 12 days ago
Job description
Compensation: $50-$70 per hour
Are you a Level 3 / Tier 3 network support engineer interested in data science and autonomous infrastructure? Our client is building vertically integrated networking systems and using the data they generate to power the next generation of AI-driven infrastructure. They're looking for engineers experienced in final escalations, packet analysis, troubleshooting, and RCA workflows to help label, annotate, and structure networking data from real production systems.
This is a hands-on role that blends your L3 troubleshooting and incident-response experience with a growing understanding of how data pipelines are built and used in AI systems.
In this role, you'll:
- Review real-world data from deployed networks: logs, configs, telemetry, event streams
- Label and classify network behaviors, issues, anomalies, and incident patterns
- Help define schemas and structure for large-scale data pipelines that downstream ML models will train on
Requirements
Key Responsibilities
- Analyze and troubleshoot complex enterprise networking issues and infrastructure incidents.
- Support investigations related to network outages, service degradation, performance bottlenecks, and escalated customer issues.
- Participate in root cause analysis (RCA) reviews and document technical findings.
- Contribute domain expertise regarding enterprise networking environments and operational best practices.
- Review and interpret network telemetry, logs, alerts, and infrastructure data.
- Collaborate directly with the client team to provide technical insights that improve AI training datasets and model performance.
- Help bridge the gap between real-world network operations and machine learning applications.
- Provide feedback on networking scenarios, operational workflows, and troubleshooting methodologies used in enterprise environments.
- Currently working as a Level 3, Tier 3, Senior, Lead, or Principal Support Engineer supporting enterprise network infrastructure.
- Hands-on experience managing, troubleshooting, and supporting enterprise networking environments.
- Strong experience with technologies such as:
- Network switches
- Wireless access points (APs)
- Firewalls
- Routing and switching infrastructure
- Proven experience handling:
- Production incidents
- Final-level escalations
- On-call support responsibilities
- Root cause analysis (RCA)
- Network troubleshooting and outage resolution
- Experience supporting end-customer environments across industries such as:
- Retail
- Healthcare
- Financial Services
- Manufacturing
- Higher Education
- Hospitality
- Large Enterprise Organizations
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Curiosity about machine learning, AI systems, and data-driven infrastructure operations.
- Interest in understanding how raw infrastructure and operational data is transformed into machine learning inputs.
- Experience working with network monitoring, observability, or operational analytics platforms.
- Familiarity with automation, network operations, or intelligent infrastructure technologies.
- Fully remote engagement.
- Flexible schedule with an expected commitment of approximately 30-40 hours per week.
- Direct collaboration with the client team.
- Projects may be extended, shortened, or concluded based on business needs and performance.
- Independent contractor engagement.
- Weekly payments via Stripe or Wise based on approved services rendered.
- Work performed will not involve access to confidential or proprietary information from any employer, client, or institution.
Qualified applicants will be considered without regard to legally protected characteristics. Reasonable accommodations are available upon request.
Please Note: Sponsorship for H-1B visas or STEM OPT programs is not available for this engagement.