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Remote Network Support Jobs in Austin, TX (NOW HIRING)

Setup , Configure and Support the carrier terminating routers (Remote) * Perform Network upgrades through Change Management. * Modify Network configurations through Change Management (Remote)

Senior Network Engineer (Remote)

Austin, TX · Remote

$106K - $145K/yr

Senior Level Network Engineer We are looking for an experienced Senior Network Engineer to execute ... support. * Derive from current usage analytics and business goals reasonable suggestions and ...

Sr. Network Security Engineer

Bastrop, TX · Remote

$58.25 - $76/hr

Implement and support zero-trust remote access architectures; manage firewall policies and network ... security appliances with tight integration of VPN solutions. * Serve as an escalation point for ...

Senior Network Engineer

Austin, TX · On-site +1

$103K - $141K/yr

... support. * Derive from current usage analytics and business goals reasonable suggestions and ... Austin, TX (on-site/remote 40hrs/week) Note: Candidates must be authorized to work in the US. No ...

Acquisition Consultant

Austin, TX · Remote

$150K - $200K/yr

Build Equity. Location: Remote (U.S. market focus) Type: Performance-based, operator track ... Legal, finance, and underwriting support Capital & Financing * Lender network (institutional ...

Acquisition Consultant

Austin, TX · Remote

$150K - $200K/yr

Build Equity. Location: Remote (U.S. market focus) Type: Performance-based, operator track ... Legal, finance, and underwriting support Capital & Financing * Lender network (institutional ...

Acquisition Partner

Austin, TX · Remote

$150K - $200K/yr

Earn Recurring Revenue. Remote · Independent Contractor · Performance-Based Overview The ... Leverage your network, content, or outbound to generate deal flow No deal execution. No client ...

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Showing results 1-20

Remote Network Support information

See Austin, TX salary details

$41.1K

$91.7K

$131.3K

How much do remote network support jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote network support in Austin, TX is $91,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $113,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the most commonly searched types of Network Support jobs in Austin, TX? The most popular types of Network Support jobs in Austin, TX are:
What job categories do people searching Remote Network Support jobs in Austin, TX look for? The top searched job categories for Remote Network Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Network Support jobs? Cities near Austin, TX with the most Remote Network Support job openings:
Infographic showing various Remote Network Support job openings in Austin, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $91,662 per year, or $44.1 per hour.
Network Admin

Full-time

Posted 17 days ago


Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.

Job Description
  • At least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
  • LAN Administration & Support - L2/L3 Support
  • Management of the Firewall, experience on Cisco ASA preferred.
  • Experience in F5 load balancer administration.
  • Perform DNS changes as per CR prioritization and release planning.
  • Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed
  • Install and apply vendor supplied patches according to standards and procedures and in accordance with Change Management process.
  • Remote Setup and initial configuration of network devices leveraging smart hands
  • Setup, Configure and Support the carrier terminating routers. Setup , Configure and Support the carrier terminating routers (Remote)
  • Perform Network upgrades through Change Management.
  • Modify Network configurations through Change Management (Remote)
  • Carrier management for data circuits (including terminating devices) - Remote Job
  • Manage network components including Firewalls, Fine tune thresholds/alerts
  • Vendor coordination for hardware/software related issues
  • Firmware upgrade/ manage vendor host or appliance OS patching level
  • Deploying/adding new network switches and routers. Infosys will coordinate with the
  • Escalate problems requiring bug fix, code change and enhancements to Level 3
  • Accept, Analyze and provide solutions to incidents escalated by NOC team
  • Escalate problems to L3/other teams when required
  • Identify improvement opportunities, test and implement (i.e. high availability solutions and resiliency in the network)
  • Collaborate with Support team on maintenance activities and Disaster recovery procedures (Remote Tasks only)
  • Respond to Ad-hoc maintenance requests
  • Update Run Book with new resolutions that may recur when new network components are added
  • Update support documentation L2 procedures
Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience in IT
Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a FULL TIME job oppurtunity.
  2. Only US CitizenGreen Card HolderGC-EADH4-EADL2-EADTN VIsa can apply.
  3. H1-B Transfer willing to work for full-time can also apply.
  4. No OPT-EAD  for this position.
  5. Please mention your email id in your email or resume.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007