ZipRecruiter

Log In

2

Remote Network Support Jobs in North Carolina (NOW HIRING)

TRC Talent Solutions

Network Engineer

Raleigh, NC · Remote

Review, suggest, and implement network improvements to enhance redundancy, stability, and ... work an on-call support rotation BENEFITS: * Direct Hire Opportunity * Fully Remote Work ...

New

AA2IT

Help Desk Support I

Charlotte, NC · Remote

$19.50 - $26.25/hr

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote ...

AA2IT

Help Desk Support I

Charlotte, NC · Remote

$19.50 - $26.25/hr

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote ...

City of Durham, NC

Network Engineer

Durham, NC · On-site +1

$87K - $135K/yr

... Remote Employment: Flexible/Hybrid Job Number: 26-06082 Department: Technology Solutions Opening ... supporting network systems that are both secure and scalable. This position involves resolving ...

next page

Showing results 1-20

All JobsNetwork Support JobsRemote Network Support JobsRemote Network Support Jobs in North Carolina

Remote Network Support information

What is a remote network support?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote network support, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by remote network support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are popular job titles related to Remote Network Support jobs in North Carolina?

For Remote Network Support jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Remote Network Support jobs in North Carolina look for?

The top searched job categories for Remote Network Support jobs in North Carolina are:

What cities in North Carolina are hiring for Remote Network Support jobs?

Cities in North Carolina with the most Remote Network Support job openings:

Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in North Carolina as of August 2026, with employment types broken down into 67% Full Time, 25% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Network Engineer

TRC Talent Solutions

Raleigh, NC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

TRCs client is an established telecommunications provider looking for a fully remote Network Engineer to join their team on a full-time, direct hire basis.
RESPONSIBILITIES:

  • Design and deploy customer L3 and L2 access networks (including routers, firewalls, switches, and L2 access gear), and LANs, WANs, and wireless networks (including routers, firewalls, load balancers, hubs, switches, etc.).

  • Configure, test, and maintain LAN / WAN equipment and related services; provide advanced tier 2 and 3 technical support for internal and external customers.

  • Review, suggest, and implement network improvements to enhance redundancy, stability, and performance; advise members on VLAN configuration and IP distribution / usage and balance BGP sessions for optimal traffic distribution.

  • Monitor and maintain all levels of network security internally and externally; select and implement security tools, policies, and procedures in conjunction with the security team.

  • Provide support for engineering and professional services projects, as well as troubleshooting, resolving problems, and implementing new services for customers.

  • Communicate with various internal and external teams of varying technical knowledge, including mentorship of junior level staff and leading meetings with external leadership teams to understand customer needs.


REQUIREMENTS:

  • Bachelor's degree in computer science or related field preferred; equivalent combination of education and experience may be considered

  • 5+ years of experience managing network infrastructure, including troubleshooting, physical installations, modifications, replacements and configuration changes

  • Exceptional knowledge of network protocols across vendors; familiarity with Cisco, Juniper, Calix, and/or Adtran products and systems

  • Excellent analytical problem-solving skills and communication abilities with groups of varying technical knowledge

  • Willingness and ability to work an on-call support rotation


BENEFITS:

  • Direct Hire Opportunity

  • Fully Remote Work Environment

  • Competitive Base Salary

  • Bonus Opportunities

  • Generous PTO w/ Rollover

  • Medical, Dental, and Vision Benefits

  • 401k with Company Matching

  • Career Development and Growth Opportunities

  • Continuing Education / Tuition Reimbursement

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.