Cisco UCS platform Expert Remote / Oakland, CA (Candidate must be in California) Need very Sr ... UCS, Vmware, UCCE (not necessary), UCS environment hypervisor
Cisco UCS platform Expert Remote / Oakland, CA (Candidate must be in California) Need very Sr ... UCS, Vmware, UCCE (not necessary), UCS environment hypervisor
Telecom Engineer
Neenah, WI · On-site +1
$45 - $55/hr
They are looking to bring in a contract to hire resource that will be mostly remote, but will need ... Skills Telecommunication, cisco call manager, Cisco Cube, UCCE, UCCX, Automation Top Skills Details ...
Telecom Engineer
Neenah, WI · On-site +1
$45 - $55/hr
They are looking to bring in a contract to hire resource that will be mostly remote, but will need ... Skills Telecommunication, cisco call manager, Cisco Cube, UCCE, UCCX, Automation Top Skills Details ...
Senior Asset Development Engineer
OR · On-site +1
$122K - $161K/yr
This is a full-time remote position that can be worked from anywhere in the Continental US. The ... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ...
Senior Asset Development Engineer
OR · On-site +1
$122K - $161K/yr
This is a full-time remote position that can be worked from anywhere in the Continental US. The ... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ...
Domain Architect - Contact Center
$110K - $160K/yr
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Domain Architect - Contact Center
$110K - $160K/yr
... UCCE), Packaged CCE (PCCE), and Unified Contact Center Express (UCCX). * Cisco ICM, CVP, CVP ... LI-Remote Why WWT At World Wide Technology, we work together to make a new world happen. Our ...
Domain Architect - Contact Center
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$110K - $160K/yr
... UCCE), Packaged CCE (PCCE), and Unified Contact Center Express (UCCX). * Cisco ICM, CVP, CVP ... Remote Why WWT AtWorld WideTechnology, we work together to make a new world happen.Our important ...
Domain Architect - Contact Center
Saint Louis, MO · Remote
$110K - $160K/yr
... UCCE), Packaged CCE (PCCE), and Unified Contact Center Express (UCCX). * Cisco ICM, CVP, CVP ... Remote Why WWT AtWorld WideTechnology, we work together to make a new world happen.Our important ...
Senior Asset Development Engineer
San Ramon, CA · On-site +1
$319K/yr
... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...
Senior Asset Development Engineer
San Ramon, CA · On-site +1
$319K/yr
... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...
Senior Asset Development Engineer
$114K - $319K/yr
... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...
Senior Asset Development Engineer
$114K - $319K/yr
... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...
Cisco Ucce Remote information
See salary details
$19.47 - $25.13
2% of jobs
$25.13 - $30.79
5% of jobs
$30.79 - $36.45
3% of jobs
$36.45 - $42.11
0% of jobs
$42.11 - $47.77
6% of jobs
$52.90 is the 25th percentile. Wages below this are outliers.
$47.77 - $53.43
9% of jobs
$53.43 - $59.09
15% of jobs
The median wage is $60.55 / hr.
$59.09 - $64.75
35% of jobs
$64.75 - $70.41
9% of jobs
$70.41 - $76.07
8% of jobs
$76.07 - $81.73
8% of jobs
$19
$59
$81
How much do cisco ucce remote jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for cisco ucce remote in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.
What is a Cisco UCCE Remote?
A Cisco UCCE Remote job involves working with Cisco's Unified Contact Center Enterprise (UCCE) platform from a remote location, rather than on-site. Professionals in this role typically design, implement, maintain, and troubleshoot UCCE solutions that enable large-scale customer contact centers to operate efficiently. They may work as systems engineers, administrators, or consultants, supporting voice, chat, and other communication channels. Remote UCCE professionals need strong networking, collaboration, and problem-solving skills, as well as experience with Cisco technologies. These roles often require secure access to client or company networks and effective communication with distributed teams.
What are the key skills and qualifications needed to thrive as a Cisco UCCE Remote engineer?
To thrive as a Cisco UCCE Remote Engineer, you need in-depth knowledge of Cisco Unified Contact Center Enterprise (UCCE), call routing, and VoIP technologies, typically supported by relevant certifications like CCNP Collaboration or Cisco UCCE Specialist. Proficiency in using Cisco Unified Communications Manager (CUCM), CVP, ICM scripting, and network troubleshooting tools is essential. Excellent problem-solving, communication, and remote collaboration skills help engineers support clients and resolve complex technical issues efficiently. These skills ensure reliable contact center solutions, high customer satisfaction, and effective remote teamwork in critical enterprise environments.
What are some common challenges faced by remote Cisco UCCE professionals, and how can they effectively collaborate with distributed teams?
Remote Cisco UCCE professionals often encounter challenges related to troubleshooting complex contact center environments without on-site access, as well as coordinating with cross-functional teams spread across different locations. To collaborate effectively, it's crucial to leverage communication tools like video conferencing, shared documentation platforms, and ticketing systems. Regular check-ins, clear documentation, and proactive updates help ensure alignment with technical teams, project managers, and clients, which is essential for maintaining system reliability and resolving issues promptly.
What is the difference between Cisco Ucce Remote vs Cisco Ucce?
| Aspect | Cisco Ucce Remote | Cisco Ucce |
|---|---|---|
| Certifications | CCNP Collaboration, Cisco Ucce certification | CCNP Collaboration, Cisco Ucce certification |
| Work Environment | Remote, client sites, or telecommuting | On-site or hybrid with remote options |
| Industry Usage | Telecommunications, IT services, enterprise networks | Telecommunications, IT services, enterprise networks |
Both Cisco Ucce Remote and Cisco Ucce require similar certifications and are used in the same industry sectors. The key difference lies in the work environment, with Cisco Ucce Remote primarily supporting remote or telecommuting roles, while Cisco Ucce often involves on-site or hybrid work settings. Understanding these differences helps professionals choose roles aligned with their work preferences and career goals.
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Cisco UCS platform Expert - Remote / Oakland, CA (Candidate must be in California)
Remote
Rootshell Enterprise Technologies, Inc. •Â
11 - 50 employees11 - 50 employees
Full-time
Re-posted 17 days ago
Job description
Cisco UCS platform Expert
Remote / Oakland, CA (Candidate must be in California)
Need very Sr seasoned resource.
Remote / Oakland, CA (Candidate must be in California)
Need very Sr seasoned resource.
- Provides dedicated full-time technical expertise regarding the Cisco UCS platform and other DC platforms to include VMware Virtualization technologies.
- Represents PG&E as a key contact for product information and can provide incident/issue resolution for Tier 1-3 tickets and can provide assistance with driving Tier 4 tickets for OEM facilitation.
- Can provide proactive information to PG&E regarding recommended patches, updates, and configurations and can execute change events as required by PG&E.
- Provides QBR summary updates.
- Provides technical assistance and response on Cisco UCS environment by addressing Tier 1, Tier 2, Tier 3 issues/incidents (creating tickets or working assigned tickets)
- Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC)
- Provides technical assistance on UCS configuration and architecture
- Provides technical assistance on other DC equipment, as required.
- Builds and maintains core technical knowledge runbooks
- Provide subject matter expertise regarding Cisco UCS Server hardware and various connectivity (iSCSI)
- Provide subject matter expertise regarding Cisco Hyperflex Data Platform, its data writing and reading processes, and data optimization
- Understand Cisco UCS service profiles and can create and manage service profile templates
- Provide information on Cisco UCS firmware updates
- Can assist with and maintain Cisco UCS backups
- UCS, Vmware, UCCE (not necessary), UCS environment hypervisor
About Rootshell Enterprise Technologies
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