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From Home Cisco Ucce Jobs (NOW HIRING)

Ascend

Telephony Program Manager

Palo Alto, CA · On-site

$85K - $90K/yr

The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal Telephony Program Manager will possess strong knowledge of Call Back Assist that is compatible with ...

Apex Systems

Cisco Engineer (CUCM/UCCE)

Lincoln, NE · On-site

Job#: 3046384 Cisco Voice and Contact Center Engineer (CUCM / UCCE) Location: Canada (candidate ... or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for ...

Presidio, Inc

$150 - $200/hr

Support migrations from Cisco UCCE/PCCE and other legacy platforms to Webex Contact Center. * Serve as a trusted advisor and technical escalation point for enterprise clients, translating business ...

Presidio

Sr. Contact Center Engineer

$107K - $146K/yr

Support migrations from Cisco UCCE/PCCE and other legacy platforms to Webex Contact Center. Consulting & Practice Leadership * Serve as a trusted advisor and technical escalation point for enterprise ...

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All Jobsremote JobsFrom Home Cisco Ucce Jobs

From Home Cisco Ucce information

See salary details

$46.5K

$113.8K

$181K

How much do from home cisco ucce jobs pay per year?

As of Sep 7, 2026, the average yearly pay for from home cisco ucce in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a work from home Cisco UCCE job?

A Work From Home Cisco UCCE job involves remotely managing, configuring, and supporting Cisco Unified Contact Center Enterprise (UCCE) systems for organizations. Professionals in this role ensure that the contact center's telephony and customer service technologies run smoothly, often handling troubleshooting, upgrades, and integrations from a remote location. These positions typically require strong networking knowledge, experience with Cisco platforms, and the ability to resolve technical issues efficiently while communicating effectively with remote teams.

What are the key skills and qualifications needed to thrive as a work from home Cisco UCCE engineer, and why are they important?

To excel as a Work-from-Home Cisco UCCE Engineer, you need strong knowledge of contact center technologies, networking fundamentals, VoIP, and hands-on experience with Cisco Unified Contact Center Enterprise, often backed by Cisco certifications like CCNP Collaboration or CCIE. Familiarity with tools such as Cisco Finesse, CUIC, ICM scripting, and remote troubleshooting platforms is critical for effective system management. Excellent problem-solving abilities, communication skills, and self-motivation are essential soft skills for remote collaboration and client interactions. These skills ensure efficient deployment, maintenance, and support of complex UCCE solutions for business continuity and customer satisfaction.

What are some unique challenges faced when working remotely as a Cisco UCCE specialist, and how can they be managed?

Working from home as a Cisco UCCE specialist can present challenges such as maintaining secure remote access to sensitive systems, collaborating effectively with cross-functional teams, and troubleshooting complex issues without on-site resources. To manage these, it's important to have a reliable and secure VPN connection, use collaborative tools for communication, and stay proactive with documentation and regular team check-ins. Additionally, staying updated with Cisco's latest remote support best practices can greatly enhance your efficiency and problem-solving abilities.

What is the difference between From Home Cisco Ucce vs From Home Cisco Ucce?

AspectFrom Home Cisco UcceFrom Home Cisco Ucce
CertificationsCCNA Collaboration, Cisco UcceCCNA Collaboration, Cisco Ucce
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageIT, Networking, Customer SupportIT, Networking, Customer Support
Job FocusTechnical support, troubleshooting Cisco collaboration toolsTechnical support, troubleshooting Cisco collaboration tools

Both roles involve remote work supporting Cisco collaboration solutions and require similar certifications. The primary difference lies in the specific job titles used by employers, but their responsibilities, work environment, and industry usage are largely the same.

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From Home Cisco Ucce jobs near you
Infographic showing various From Home Cisco Ucce job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

Cisco UCCE

Reliable Software Resources Inc

Charlotte, NC • On-site

Full-time

Re-posted 2 days ago

Key responsibilities

  • Attend project meetings and document UCCE solutions being implemented using Cisco UCCE 9.x and CUCM 9.1

  • Develop UCCE applications such as Peripheral Gateways and configure translation routes

  • Develop routing configurations for UCCE systems

Job description

Company Description

Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.


Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements.

To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.


Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list

Job Description

Greetings from Reliable Software Resources Inc!!!


This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Charlotte, NC On-site.

Our client is interested in hiring a UCCE Developer who can use UCCE, CISCO, and CUCM. 

Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009.

 The details of the position are as mentioned below:

Kindly find the JD below for your reference

Title: UCCE Developer

Location: Charlotte, NC

Duration: 12+Months

Term: Contract / Fulltime

Interview Process: Phone then Webx / On-Site

Remote Option: No

Required: Tasks & Duties

Excellent communication skills to include verbal, written & presentation.

UCCE Developer Needed: 

Attend project meetings

Document UCCE solution being implemented using Cisco UCCE 9.x and CUCM 9.1

Develop UCCE applications such as Peripheral Gateways 

Configure translation routes

Develop routing configurations


If interested, please send a reply with your Updated Resume

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply