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Remote Network Support Jobs (NOW HIRING)

AutomationDirect

Network Administrator

Cumming, GA · Remote

Support the implementation and governance of network security controls, including monitoring, remote access, network segmentation, access control, and secure connectivity between internal, cloud, and ...

Futran Tech Solutions Pvt. Ltd.

Network Analyst

Remote Project description Technology Division is seeking a talented and motivated individual for a Network Analyst position. Responsibilities will include the operational support and maintenance of ...

Prophecy Technologies

Mainframe Network Engineer (L3)

$50.25 - $64.50/hr

Remote, USA Experience: L3 level support required Roles & Responsibilities * Configure and administer IBM z/OS mainframe network software. * Configure and administer network-related 3rd party system ...

Vision Net Inc

Network Technician

$24 - $31/hr

Collaborate with engineering and IT teams to support network upgrades and expansions. * Document ... Travel to remote locations for work with scheduled and non-scheduled notice. * Work independently ...

Mastech Digital

Network Development Engineer

Tulsa, OK · Remote

$50 - $55/hr

Remote (Tulsa, OK) Salary: $50.00-$55.00/Hourly Role: Network Development Engineer Primary Skills ... Responsibilities: - Assist in network design and implementation. - Provide network support with a ...

Ztek Consulting INC

Sr. Network Engineer

Philadelphia, PA · Remote

$106K - $145K/yr

Philadelphia, PA or Louisville, KY (Remote) Duration: Contract Looking for this Network Engineer to ... The role will involve hands-on implementation, troubleshooting, and support of critical ...

Confie

Network Engineer II

Dallas, TX · On-site +1

$80K - $90K/yr

... support to corporate users, remote users, resolving their issues via ServiceNow, and proactively verifying efficient corporate network connectivity and managing WAN/LAN deployment Regularly review ...

Next IT

T3 Remote Networking Engineer

Muskegon, MI · On-site +1

More information is available at www.next-it.net This position provides the third level of network support to clients by handling service requests that have been escalated by lower tiers. Support ...

Kyndryl

Network Engineer - Level 3

New York, NY · On-site +1

$100K - $190K/yr

The Role Network Support Specialist Who We Are At Kyndryl, we design, build, manage and modernise the mission-critical technology systems that the world depends on every day. We are committed to ...

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How much do remote network support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote network support in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

More about Remote Network Support jobs
What cities are hiring for Remote Network Support jobs? Cities with the most Remote Network Support job openings:
What are the most commonly searched types of Network Support jobs? The most popular types of Network Support jobs are:
What states have the most Remote Network Support jobs? States with the most job openings for Remote Network Support jobs include:
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Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 55% Full Time, 13% Part Time, 2% Temporary, and 29% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,475 per year, or $44.5 per hour.

ePrescribing Network Support Services Specialist

Prescryptive Health

Remote

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Who is Prescryptive?
Prescryptive is the healthcare technology company enabling the direct access marketplace for prescription drugs. Our platform aligns incentives so affordability, choice, and patient access become the natural outcome of a functioning system. Learn more about us by following us on LinkedIn or visiting Prescryptive.com.
About this role
We are looking for an ePrescribing Network Support Services Specialist to join a small, high-accountability team responsible for keeping Prescryptive's ePrescribing network running reliably. This role ensures prescriptions move accurately, issues are resolved quickly, and customers are set up to succeed from day one.
You will monitor network performance, manage alerts, resolve technical issues, and support customer onboarding, applying working knowledge of APIs, internet-based applications, and backend systems (e.g., SQL). You will partner closely with software vendors and internal teams to keep the network running smoothly and continuously improve how we operate.
Support Network Operations & Reliability
  • Monitor network health, message traffic, connections, and job queues using internal tools
  • Support onboarding of pharmacies and prescribing platform partners
  • Help ensure reliable delivery of digital prescriptions from EHRs to pharmacies
  • Escalate issues to Engineering quickly and clearly

Ensure Quality & Resolve Issues
  • Validate incoming prescriptions, including PHI accuracy
  • Identify and resolve issues before they impact customers
  • Investigate root causes and partner across teams to meet SLAs
  • Step in on reported issues and drive to resolution

Manage Alerts & Improve Automation
  • Monitor and respond to system alerts in real time
  • Build and refine automated alerting to improve speed and reduce manual work

Support Customers & Manage Cases
  • Provide Tier 1 technical support; escalate when needed
  • Manage cases end-to-end in CRM tools (e.g., Salesforce) with clear follow-through

Support Customer Onboarding & Engagement
  • Serve as a technical lead for customer integrations
  • Guide setup, connectivity, and early operations
  • Participate in onboarding and issue-resolution conversations with customers
  • Train users and manage access to tools

Communicate Clearly & Keep Documentation Tight
  • Communicate outages, maintenance, and releases with clarity and urgency
  • Keep support guides, knowledge base content, and training materials current and useful

Drive Reporting & Continuous Improvement
  • Deliver clear, consistent reporting and operational metrics
  • Identify what's not working and help improve it
  • Partner with Product on priorities; support testing and rollout of fixes and enhancements

Required skills, abilities and education
  • Associate's degree.
  • At least 2 years of experience providing customer-facing support for healthcare technology software.
  • Familiarity with NCPDP ePrescribing and SCRIPT standards.
  • Hands-on experience working with SQL databases, proficiency in Microsoft Office Suite and experience using Salesforce or a similar CRM platform for case management.
  • Experience in application technical support, including managing client requests in high-volume, service-level-driven environments.
  • Strong analytical and problem-solving skills, including root cause analysis and confident decision-making.
  • Proficiency in defining use cases, performing manual software testing, and participating in cross-functional testing with product and engineering teams.
  • Excellent verbal and written communication skills, with the ability to communicate effectively across all organizational levels.
  • Ability to create and maintain customer-facing documentation, such as knowledge base articles and training materials.

Preferred skills, abilities and education
  • Familiarity with XML data formatting and validation.
  • Experience working with APIs, including understanding their technical components.
  • Exposure to programming languages such as C++, Python, HTML, or CSS.

What we have to offer
  • The opportunity to grow alongside an early-stage company shaking up a big, old-fashioned industry
  • Flexible time off, including 12 paid holidays
  • 401k match plus 100% employer paid medical, dental, and vision premiums
  • Company contribution to Health Savings Account
  • Stock options

Prescryptive is committed to fair pay practices. The projected annual salary for this position is $70,000 to $90,000. When preparing an offer, we consider the candidates resume, experience, interview feedback, internal equity, and location.
Prescryptive is an Equal Opportunity Employer. Prescryptive does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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