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Remote Network Support Jobs in Colorado (NOW HIRING)

Network Engineer

Denver, CO ยท Remote

$80K/yr

POSITION SUMMARY Network Engineers provide high level technical support to clients for complex ... This is a remote position. RESPONSIBILITIES * Provide an IT experience that clients love * Provide ...

Senior Network Automation Engineer

Boulder, CO ยท Remote

$107K - $147K/yr

This position is remote and can be based anywhere in the US or Canada** Responsibilities: Alarming ... Production support: * Provide production support for alarming, automation and AIOps platforms. Be ...

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Remote Network Support information

See Colorado salary details

$43.6K

$97.2K

$139.3K

How much do remote network support jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote network support in Colorado is $97,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $119,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the most commonly searched types of Network Support jobs in Colorado? The most popular types of Network Support jobs in Colorado are:
What are popular job titles related to Remote Network Support jobs in Colorado? For Remote Network Support jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Remote Network Support jobs? Cities in Colorado with the most Remote Network Support job openings:
Infographic showing various Remote Network Support job openings in Colorado as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 80% Full Time, 10% Part Time, 5% Contract, and 2% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $97,239 per year, or $46.7 per hour.
Network Engineer

Network Engineer

Sourcepass

Denver, CO โ€ข Remote

$80K/yr

Full-time

Posted 18 days ago


Job description

ABOUT SOURCEPASS

We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love.

Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas.

Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be.

Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevieยฎ Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrantโ„ข. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry.

Join us and be part of our journey toward even greater accomplishments.

POSITION SUMMARY

Network Engineers provide high level technical support to clients for complex technical issues and requests. Focusing on minimizing downtime and ensuring consistent, quality communication while providing a positive client experience. This position reports to an Escalations Manager. The hours for this role are Monday to Friday 10AM-7PM OR 9AM-6PM EST. The salary for this position is $80,000+ (negotiable based on experience). This is a remote position.

RESPONSIBILITIES

  • Provide an IT experience that clients love
  • Provide Level 3 support to new and existing clients
  • Responsible for Emergency Response to client outages
  • Act as escalation point for Service L1 and L2
  • Responsible for ticket ownership through discovery, resolution, and future mitigation as well as participation in RCA process
  • Responsible for managing daily workload to ensure client issues and requests are addressed in a timely manner
  • Responsible for consistently providing accurate service ticket notes and time tracking
  • Responsible for ensuring clients and key players are consistently updated on the progress and next steps of their issue or request
  • Responsible for creating and maintaining documentation
  • Responsible for meeting or exceeding departmental KPI's

DESIRED SKILLSET/EXPERIENCE

  • Technical Support Experience: 10+ Years (5+ years MSP Experience Preferred)
  • Experience with On-Premises Virtual Networking (VMWare/Hyper-V)
  • Experience with Cloud Based Virtual Networking (Azure/AWS)
  • Expert knowledge of TCP/IP networking and troubleshooting
  • Experience with DNS Management and best practices
  • Experience with SonicWall, Fortinet and Meraki firewalls (preferred)
  • Experience with SonicWall, HP and Cisco switches (preferred)
  • Ability to develop creative solutions for complex environments and client needs
  • Ability to communicate effectively
  • Ability to prioritize multiple tasks effectively
  • Ability to work independently and in a team environment

    Microsoft, AWS, SonicWall, Cisco, Fortinet, and other IT vendor certifications are highly desirable.

Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!