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Remote It Helpdesk Jobs in Wisconsin (NOW HIRING)

You'll help plan, develop, test, and implement system improvements and upgrades; troubleshoot ... A degree in Information Technology or a related field and 1-2+ years of ERP support experience are ...

Working closely with IT project teams, technical leaders, and business partners, the Change Manager ... Provide mentorship and support to leaders to help them effectively sponsor and reinforce IT changes.

Working closely with IT project teams, technical leaders, and business partners, the Change Manager ... Provide mentorship and support to leaders to help them effectively sponsor and reinforce IT changes.

Working closely with IT project teams, technical leaders, and business partners, the Change Manager ... Provide mentorship and support to leaders to help them effectively sponsor and reinforce IT changes.

Working closely with IT project teams, technical leaders, and business partners, the Change Manager ... Provide mentorship and support to leaders to help them effectively sponsor and reinforce IT changes.

... technology solutions to help global enterprises work smarter, grow faster, and transform at scale ... Information Security Remote Type - Office Work Shift - Day Job (United States of America) The ...

... Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines ... We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ...

... Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines ... We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ...

... Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines ... We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ...

... Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines ... We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ...

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Remote It Helpdesk information

See Wisconsin salary details

$12

$23

$34

How much do remote it helpdesk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote it helpdesk in Wisconsin is $23.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are the most commonly searched types of It Helpdesk jobs in Wisconsin? The most popular types of It Helpdesk jobs in Wisconsin are:
What job categories do people searching Remote It Helpdesk jobs in Wisconsin look for? The top searched job categories for Remote It Helpdesk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote It Helpdesk jobs? Cities in Wisconsin with the most Remote It Helpdesk job openings:
Infographic showing various Remote It Helpdesk job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,604 per year, or $23.4 per hour.

Senior Remote Sensing Technician

WESTWOOD PROFESSIONAL SERVICES INC

Middleton, WI • Remote

Full-time

Re-posted yesterday


Westwood Professional Services rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

102nd of 446 rated engineering


Job description

Description

Westwood Professional Services, Inc. is seeking a Senior Remote Sensing Technician to join our team. Westwood's growing Geospatial Department provides professional-level products to its clients, leveraging the latest in industry technology. Westwood has a highly experienced, dynamic team dedicated to providing high-level professional services to our clients.


The Senior Remote Sensing Technician is responsible for post-processing aerial data to final deliverables supporting multiple markets and users. This role involves ensuring the accuracy and reliability of all deliverables created from LiDAR and imagery data from both manned and unmanned aircraft, troubleshooting technical issues, and conducting quality control checks. The Senior Remote Sensing Technician will work closely with Remote Sensing Project Leads and other stakeholders to support the successful execution of projects.

Requirements

Duties and Responsibilities:

  • Work closely with Remote Sensing Leadership and Project Leads to meet project expectations.
  • Perform post-processing procedures according to internal guidelines and industry best practices.
  • Create final deliverables based on project scope for various markets ready for the client as final deliverables.
  • Troubleshoot technical issues related aerial datasets.
  • Conduct thorough quality control checks to ensure the accuracy and reliability from junior technicians.
  • Stay updated on the latest advancements and best practices in remote sensing.
  • Assist in the development and implementation of standard operating procedures for aerial deliverables.
  • Collaborate with software vendors to address issues and obtain necessary support.
  • Participate in training programs and workshops to enhance technical knowledge and skills.
  • Assist with testing and implementation of new software.

Required Experience:

  • Minimum 5+ years of experience or Associate degree or equivalent in a related field (e.g., geomatics, surveying, remote sensing).
  • Minimum 3+ years in a senior technician role.
  • ASPRS certifications highly desired.
  • Strong understanding of LiDAR and remote sensing principles and data processing.
  • Proficiency in using Remote Sensing software and tools, such as, TerraSolid, RiProcess, MicroStation, MetaShape, Photoshop, PLS-CADD, TopoDOT.
  • In depth knowledge of coordinate systems and projections.
  • Industry experience in power generation and delivery, DOT, and renewables.
  • Scripting and light programming knowledge to support automation.
  • Familiarity with surveying techniques and equipment for project control understanding.
  • Excellent problem-solving and troubleshooting skills.
  • Strong attention to detail and ability to work with precision.
  • Effective communication and teamwork skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Willingness to adapt to changing technologies and industry trends.


Note: This job description is a general outline of the key responsibilities and qualifications of a Remote Sensing Calibration Technician. It is not exhaustive and may be subject to change based on the specific needs of the organization and projects.



About Westwood Professional Services, Inc. (Westwood)

At Westwood, our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations. With over 50 years of experience and a legacy of innovation, we stand at the forefront of our industry, dedicated to understanding the unique needs of the markets we serve.


Join us in creating a better world.

In 2024, Zweig Group ranked Westwood nationally at #13 and #40, respectively, on its Hot Firms and Best Firms to Work for lists. Zweig also awarded Westwood one national 1st place award for Marketing Excellence. Westwood was recently recognized as #83 in the ENR Top 500 Firms in 2024. The firm consistently ranks on the industry's top 25 lists and receives recognition for its involvement in award-winning projects nationwide.


Westwood provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that diverse backgrounds strengthen our business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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