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Remote It Helpdesk Jobs in Appleton, WI (NOW HIRING)

Bellin

IT Security Engineer

Green Bay, WI · On-site +1

Remote elidgble, must reside in WI, MI, MN, or IA FTE Status: Full-Time 1.0 FTE (40 hours/week ... Experience: 5-7 years of experience in IT Security * Prior experience with SIEM platforms (Palo ...

ThedaCare

Cybersecurity Engineer - Remote

Appleton, WI · On-site +1

We are looking for a Cyber Security Engineer to help strengthen our security posture and operations ... This role is ideal for someone who thrives at the intersection of IT operations and cybersecurity ...

micro1 AI

Senior Counsel - Remote

Green Bay, WI · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Legal Content Reviewer - Remote

Green Bay, WI · Remote

$140 - $350/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... technology-driven context. Scope of Work * Conduct comprehensive legal analysis on a variety of US ...

micro1 AI

Senior Legal Consultant - Remote

Green Bay, WI · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

SkyTide Group

Be Seen First

Sales Executive

De Pere, WI · Remote

$50K - $60K/yr

SkyTide Group About SkyTide Group SkyTide Group is a managed IT services provider focused on helping businesses build stable, secure, and scalable technology environments. We partner with clients who ...

Talkiatry

Psychiatrist (Remote)

Green Bay, WI · Remote

$325K - $375K/yr

Technology package provided What we're looking for: * Board-certified or board-eligible ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Talkiatry

Psychiatrist (Remote)

Oshkosh, WI · Remote

$325K - $375K/yr

Technology package provided What we're looking for: * Board-certified or board-eligible ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Talkiatry

Psychiatrist (Remote)

Appleton, WI · Remote

$325K - $375K/yr

Technology package provided What we're looking for: * Board-certified or board-eligible ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Talkiatry

Psychiatrist (Remote)

Neenah, WI · Remote

$325K - $375K/yr

Technology package provided What we're looking for: * Board-certified or board-eligible ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... If you're a talented professional looking to help lead a cutting-edge growing company and seek a ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... If you're a talented professional looking to help lead a cutting-edge growing company and seek a ...

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How much do remote it helpdesk jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote it helpdesk in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are the most commonly searched types of It Helpdesk jobs in Appleton, WI? The most popular types of It Helpdesk jobs in Appleton, WI are:
What are popular job titles related to Remote It Helpdesk jobs in Appleton, WI? For Remote It Helpdesk jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote It Helpdesk jobs in Appleton, WI look for? The top searched job categories for Remote It Helpdesk jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote It Helpdesk jobs? Cities near Appleton, WI with the most Remote It Helpdesk job openings:
Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Appleton, WI as of July 2026, with employment types broken down into 26% Locum Tenens, 61% Full Time, 6% Part Time, 2% Temporary, 2% Contract, and 3% Summer. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,985 per year, or $22.6 per hour.

IT Security Engineer

Bellin

Green Bay, WI • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Job description

Emplify Health is looking for a collaborative and driven IT Security Engineer to join our team!
You'll play an essential role in protecting our organization's digital environment by implementing security solutions, responding to incidents, monitoring threats, and continuously improving our cybersecurity capabilities. If you're passionate about security, problem-solving, and staying ahead of evolving threats, we'd love to hear from you.
Job Specifics:
Location: 1920 Libal St, Green Bay, WI 54301. Remote elidgble, must reside in WI, MI, MN, or IA
FTE Status: Full-Time 1.0 FTE (40 hours/week)
Work Schedule: Days. Monday - Friday. No weekends or holidays
Want to learn more: Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org
Qualifications:
  • Education: Bachelor's degree or equivalent years of experience and education.
  • Experience: 5-7 years of experience in IT Security
  • Prior experience with SIEM platforms (Palo Alto or similar), threat hunting and threat intelligence, incident response and security investigations
  • Knowledge of information security principles, security controls, and risk management practices.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to effectively communicate technical concepts to both technical and non-technical audiences.
  • Strong communication, collaboration, and problem-solving skills
  • While not required, the following certifications are highly valued: CompTIA Security+

Why Emplify Health by Bellin?
With so many amazing healthcare organizations in this area, why Emplify?
Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!
Additional perks include:
  • Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
  • Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
  • Professional Development: Access to online continuing education for career growth
  • Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
  • Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork, and humility - our pillars set our foundation and our future.
Emplify Health is an Equal Opportunity Employer.

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