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Remote It Helpdesk Jobs in Reedsburg, WI (NOW HIRING)

State of Wisconsin

Teacher - Cabinet Making

Lisbon, WI · On-site +1

$30 - $35.76/hr

Salary Information This position is in pay schedule and range 13-04 and offers pay starting from ... To help you understand what your benefit package would be worth, please see the Total Rewards ...

Sanford Health

Financial Analyst

Lodi, WI · Remote

No Department Details This is a remote position, however the individual MUST reside in Wisconsin ... Responsible for month end closing cycle, including reviewing financial information, journal entries ...

State of Wisconsin

Teacher - Production Baking

Lisbon, WI · On-site +1

$30 - $35.76/hr

Salary Information This position is in pay schedule and range 13-04 with a starting pay of $30.00 ... To help you understand what your benefit package would be worth, please see the Total Rewards ...

TSMG

Driver in Portage, WI

Portage, WI · Remote

$18.50 - $23.50/hr

Project objective The goal of the project is to help collect images of streets, main points of ... General car knowledge * Tech savvy (smartphone and basic apps) * Basic computer skills * Self ...

TSMG

Driver in Baraboo, WI

Baraboo, WI · Remote

$19.50 - $24/hr

Project objective The goal of the project is to help collect images of streets, main points of ... General car knowledge * Tech savvy (smartphone and basic apps) * Basic computer skills * Self ...

TSMG

Data collector / Driver

Wisconsin Dells, WI · Remote

Project objective The goal of the project is to help collect images of streets, main points of ... General car knowledge * Tech savvy (smartphone and basic apps) * Basic computer skills * Self ...

All JobsIt Helpdesk JobsRemote It Helpdesk JobsRemote It Helpdesk Jobs in Reedsburg, WI

Remote It Helpdesk information

See Reedsburg, WI salary details

$11

$21

$31

How much do remote it helpdesk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote it helpdesk in Reedsburg, WI is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote IT Helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a Remote IT Helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a Remote IT Helpdesk professional, and why are they important?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What cities near Reedsburg, WI are hiring for Remote It Helpdesk jobs? Cities near Reedsburg, WI with the most Remote It Helpdesk job openings:
Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Reedsburg, WI as of July 2026, with employment types broken down into 26% Locum Tenens, 54% Full Time, 14% Part Time, 2% Contract, and 4% Summer. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $44,102 per year, or $21.2 per hour.
100 Percent Remote Customer Service

100 Percent Remote Customer Service

American Income Life Insurance Company

Wisconsin Dells, WI • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 7 days ago

Job description

AO Globe Life is expanding nationwide and hiring professionals who want to help individuals and families across the U.S. access critical supplemental benefits-entirely remotely.
This opportunity is ideal for individuals looking to build a flexible, purpose-driven career with strong earning potential and long-term growth. Whether you're early in your career or exploring a new direction, our team provides the training, mentorship, and support needed to succeed.
Leads are warm and pre-interested individuals who have requested information about coverage options. Your role is to connect with these individuals, schedule virtual consultations, and guide them through the enrollment process.
Responsibilities
  • Contact individuals who have requested information about coverage options
  • Schedule and conduct virtual benefit consultations via Zoom
  • Assess client needs and provide tailored guidance on life, accident, and supplemental benefits
  • Assist clients through the enrollment and policy education process
  • Maintain accurate digital documentation and follow-up communications
  • Participate in weekly team meetings, training sessions, and coaching calls
What You'll Get
  • 100% Remote Position - Work from anywhere in the U.S.
  • Flexible Schedule designed around your lifestyle
  • Warm Leads Provided - No cold calling or door-to-door prospecting
  • Weekly Pay + Performance Bonuses
  • Full Training and Licensing Support
  • Vested Renewal Commissions for long-term earning potential
  • Leadership Development and Advancement Opportunities
  • Supportive, growth-focused team culture
What We're Looking For
  • Strong communicators who can build trust with clients
  • Organized, self-motivated professionals comfortable working remotely
  • Tech-comfortable individuals able to navigate Zoom and digital systems
  • Experience in customer service, sales, or consulting is helpful but not required
  • Legally authorized to work in the United States
  • Reliable internet connection and a Windows-based laptop or PC with webcam
About AO | Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental life and health benefits to working families. Our remote-first organization focuses on mentorship, professional growth, and helping agents build long-term careers while making a meaningful impact.
Ready to Apply?
If you're looking for a flexible remote opportunity where your work can make a real difference, we encourage you to apply today and learn more about joining our growing team.

Apply