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Entry Level It Helpdesk Jobs in Wisconsin (NOW HIRING)

J. F. Ahern

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

J. F. Ahern Co.

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

J. F. Ahern Co.

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

Gain hands-on experience and be mentored by industry experts who are passionate about sharing their knowledge and helping you succeed. * Networking and Career Development: Attend our companywide ...

Volm Companies

IT Help Desk Technician

Wausau, WI · On-site

$18.19 - $21.83/hr

Job Title: IT Help Desk Technician Reports to: Corporate IT Director Shift: Monday-Friday, during standard business hours Job Summary The Help Desk Technician interacts directly with Volm Companies ...

Community First Credit Union

IT Intern

Neenah, WI · On-site

$15.50 - $20.50/hr

The IT Intern position provides an entry level opportunity for students studying and interested in an Information Technology career. This role provides technical skills development and earn real ...

TEKsystems

Desktop Support

Beloit, WI

$19 - $21/hr

Entry-Level IT Support Analyst Schedule: 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM This is an ... Help Desk / Service Desk Experience * Office 365 * Ticketing Systems * Device Deployment and ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI

Associates Degree related to Information Technology * 1 Year of Experience in Similar role in place of Associate Degree * Basic knowledge of Microsoft Windows desktop operating systems * Basic ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI

Associates Degree related to Information Technology * 1 Year of Experience in Similar role in place of Associate Degree * Basic knowledge of Microsoft Windows desktop operating systems * Basic ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI · On-site

Associates Degree related to Information Technology * 1 Year of Experience in Similar role in place of Associate Degree * Basic knowledge of Microsoft Windows desktop operating systems * Basic ...

L&S Electric, Inc.

Help Desk Specialist

Schofield, WI · On-site

Monitor and respond quickly and effectively to requests received through the IT helpdesk system * Respond to end user queries by phone, email, and in person * Create step-by-step training material ...

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level it helpdesk in Wisconsin is $23.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Wisconsin?

The most popular types of It Helpdesk jobs in Wisconsin are:

What are popular job titles related to Entry Level It Helpdesk jobs in Wisconsin?

For Entry Level It Helpdesk jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Wisconsin look for?

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What cities in Wisconsin are hiring for Entry Level It Helpdesk jobs?

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Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Wisconsin as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $48,604 per year, or $23.4 per hour.

IT Helpdesk Specialist

Careers with MRA | MRA

Waukesha, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Become the next FACE of MRA!

Friendly. Accountable. Centered on Members. Engaged.

MRA = Problem Solved.

That'sthe FACE Culture that we live and breathe here at MRA.

MRA (The Management Association) is seeking an experienced IT Helpdesk Specialist to serve as a trusted front-line support partner for our employees. This role is well-suited for an IT professional who brings strong troubleshooting skills, sound technical judgment, and a customer-first mindset to everyday support challenges.
As the IT Helpdesk Specialist at MRA, you will serve as the primary point of contact for end users, providing timely technical assistance and resolving hardware, software, and network-related issues. This is a hands-on support role where you will respond to helpdesk requests, troubleshoot technical problems, and ensure employees have the technology resources they need to work efficiently. You'll be a critical part of our Technology Services team, delivering responsive and customer-focused IT support across the organization.

This is a full-time opportunity based on-site at our Waukesha, WI office.

Essential Functions:

  • Diagnose and resolve helpdesk calls for computers, phones, peripherals,software,and other technology issues. Support may be in person, by phone, email, or remote access.
  • Install,maintain, and repair IT hardware and software, including operating systems and common software applications.
  • Perform network administration tasks using Office 365, Exchange, and Active Directory.
  • Maintainaccuraterecords of hardware, software, and maintenance activities.
  • Provide one-on-one and group training, including new employee IT orientation.
  • Support video conferencing, training room setup, and printer/copier maintenance.
  • Assist with IT projects, upgrades, and system improvements.
  • Understanding ofsecurity best practices and cybersecurity awareness.
  • Other duties as assigned.

RequiredQualifications:

  • Education: Two-year degree in Computer Science or related field, or equivalentdemonstratedexperience.
  • Experience:Three-yeartroubleshootingexperience in a technology support role, or equivalentdemonstratedexperience.
  • Technical Skills:Proficient in Office 365, including Microsoft Teams and SharePoint, Windows 11, computer imaging, experience with Dell and Microsoft Surface computers, MacBooks, and phone system software. Basic networking knowledge (DNS, DHCP, VPN, Wi-Fi troubleshooting).
  • Competencies:Strong interpersonal and verbal communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment.

PreferredQualification:

  • Education:Four-year degree in Computer Science or related field, or equivalentdemonstratedexperience.
  • Experience:Five-yeartroubleshootingexperience in a technology support role, or equivalentdemonstratedexperience.

What'sin it for you?

  • Competitive base and incentive pay
  • Paid time off (vacation, holidays, sick, and a volunteer day)
  • Medical, Dental, and Vision plans
  • FSA and HSA accounts
  • Traditional and Roth 401(k)
  • 401(k) company match
  • Life and AD&D insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Voluntary Pet Insurance

Ifyou'reready to make an impact, share your ITexpertise, and help MRA deliver exceptional service to ouremployees, we want to hear from you!

Apply