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It Helpdesk Intern Jobs in Wisconsin (NOW HIRING)

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

... helping you succeed. * Networking and Career Development: Attend our companywide Intern Event, where you'll connect with fellow Interns, network with company leaders, and learn career skills. Plus ...

As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical ... Configure peripheral equipment network at new workstations. * Support IT-Team and organizational ...

IT Intern

Neenah, WI · On-site

$15.50 - $20.50/hr

The IT Intern position provides an entry level opportunity for students studying and interested in an Information Technology career. This role provides technical skills development and earn real ...

IT Communications Intern

La Crosse, WI · On-site

$17.84 - $24.96/hr

This position is not eligible for sponsorship IT Communications Intern Department: Information ... In this role, you'll help create and improve technical documentation that supports employees across ...

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It Helpdesk Intern information

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in Wisconsin?

The most popular types of It Helpdesk jobs in Wisconsin are:

What cities in Wisconsin are hiring for It Helpdesk Intern jobs?

Cities in Wisconsin with the most It Helpdesk Intern job openings:

Infographic showing various It Helpdesk Intern job openings in Wisconsin as of August 2026, with employment types broken down into 14% Internship, 1% As Needed, 58% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Intern - IT HelpDesk

J. F. Ahern

Fond Du Lac, WI • On-site

$14.75 - $19.75/hr

Full-time, Part-time, Internship

Retirement

Re-posted 16 days ago


Job description

Nearly 90% of our Interns rate their experience with us as well above average and 80% of our Interns accept full-time roles after graduation. Why? Because at Ahern, Internships aren't about making coffee or running errands - they're about building your future with hands-on experience.

With more than 145 years as a family-owned business, we've built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability and support. We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI.

How you will contribute:

You will work independently on delegated tasks under the direction of Support Specialists to provide end-user support via phone, email and walk ins. You will be responsible for analyzing and troubleshooting problems to a successful conclusion. In addition, you will learn how to image, configure, and deploy end user laptops.

What you need to qualify:

Candidates must be enrolled in a related Associate's, Technical, or Bachelor's Degree program. Candidates must be able to work part-time hours on site in Fond du Lac during the school year and full-time hours in the summer. Qualified candidates should have prior experience working on laptops and computers. You should have knowledge and experience with the latest Microsoft Windows and Office suite versions. Strong customer service skills are also needed.


What's in it for you?

As an Intern, you are empowered with genuine hands-on work experience, allowing you to make a meaningful impact and contribute to Ahern's success.

Why complete your Internship at Ahern?

  • Paid Internship: Get compensated for the meaningful work you contribute
  • Relocation Support: Need to move for your Internship? We've got you covered with a housing stipend to ease the transition
  • Exceptional Benefits: Ahern offers company benefits for Interns, including access to 401(k), mental health resources, and personal and professional development opportunities
  • Real-World Experience: Apply your classroom learning by working on exciting, hands-on projects that make a real difference - saving lives, protecting the environment, and ensuring personal comfort and well-being.
  • Learn from the Best: Gain hands-on experience and be mentored by industry experts who are passionate about sharing their knowledge and helping you succeed.
  • Networking and Career Development: Attend our companywide Intern Event, where you'll connect with fellow Interns, network with company leaders, and learn career skills. Plus, enjoy fun activities like go-karting or river cruises!

By joining Ahern, you'll gain the stability of a company that's been a leader in the industry since 1880, the pride of doing meaningful work, and the support of a team dedicated to your success. Don't settle for just any job - experience what it's like to work for the best!


Ahern is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment.