As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from ... A genuine love for travel and helping others design unforgettable journeys. #J-18808-Ljbffr
As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from ... A genuine love for travel and helping others design unforgettable journeys. #J-18808-Ljbffr
Remote Sales Representative
East Rochester, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
East Rochester, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
Honeoye Falls, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
Honeoye Falls, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
Livonia Center, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
Livonia Center, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
Port Gibson, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Port Gibson, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
Batavia, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
Batavia, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
Brockport, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
Brockport, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
Honeoye, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
Honeoye, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
South Lima, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
South Lima, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
Rochester, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Rochester, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
Hilton, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Hilton, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
... inquiries to help convert interest into active memberships Daily Operations * Support the ... Self-directed, organized, and reliable in a fully remote environment * Familiarity with blockchain ...
... inquiries to help convert interest into active memberships Daily Operations * Support the ... Self-directed, organized, and reliable in a fully remote environment * Familiarity with blockchain ...
Sales Coordinator Remote
Walworth, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Walworth, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
South Lima, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
South Lima, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
Hemlock, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Hemlock, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
Bloomfield, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
Bloomfield, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
Batavia, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Batavia, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
Piffard, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Piffard, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Sales Coordinator Remote
Honeoye Falls, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Sales Coordinator Remote
Honeoye Falls, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Sales Representative
Rochester, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Quick apply
Remote Sales Representative
Rochester, NY · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...
Remote Helpdesk information
See Rochester, NY salary details
$12.58 - $14.47
2% of jobs
$14.47 - $16.37
6% of jobs
$16.37 - $18.27
12% of jobs
$18.81 is the 25th percentile. Wages below this are outliers.
$18.27 - $20.17
17% of jobs
The median wage is $21.69 / hr.
$20.17 - $22.07
16% of jobs
$22.07 - $23.97
16% of jobs
$24.92 is the 75th percentile. Wages above this are outliers.
$23.97 - $25.86
12% of jobs
$25.86 - $27.76
7% of jobs
$27.76 - $29.66
6% of jobs
$29.66 - $31.56
3% of jobs
$31.56 - $33.46
2% of jobs
$12
$22
$33
How much do remote helpdesk jobs pay per hour?
As of May 28, 2026, the average hourly pay for remote helpdesk in Rochester, NY is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.
What Are Remote Help Desk Jobs?
Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.
What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?
To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.
What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?
Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.
What is a Remote Helpdesk?
A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?
| Aspect | Remote Helpdesk | Remote Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Network+ or similar certifications often preferred | Similar certifications, often with additional technical or product-specific training |
| Work Environment | Remote, customer-facing, troubleshooting hardware/software issues | Remote, more technical troubleshooting, often involving software or network problems |
| Employer & Industry | IT service providers, tech companies, MSPs | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | People comparing entry-level tech support roles | Individuals seeking more specialized technical support jobs |
Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Rochester, NY? The most popular types of Helpdesk jobs in Rochester, NY are:
What are popular job titles related to Remote Helpdesk jobs in Rochester, NY? For Remote Helpdesk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Rochester, NY look for? The top searched job categories for Remote Helpdesk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Helpdesk jobs? Cities near Rochester, NY with the most Remote Helpdesk job openings:
Full-time
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Job description
As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You'll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service mindset that never goes out of style.
Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide. We've built our reputation on trust, consistency, and heart—and we're excited to welcome someone who shares those values. Key Responsibilities Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
Support travelers with booking updates, modifications, cancellations, and special requests. Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures. Follow up to confirm trip details and gather feedback post-travel.
Resolve concerns with empathy, efficiency, and a commitment to client satisfaction. Benefits Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle. Exclusive travel perks and access to industry-only discounts.
Professional development through ongoing training, mentorship, and team support. Community culture where passion for travel, connection, and meaningful memories drives everything we do. What We're Looking For Strong written and verbal communication skills.
Experience in customer service—ideally in travel, tourism, or hospitality. High attention to detail with strong organizational and follow-through habits. Tech-savvy and quick to adapt to new systems and booking tools.
A genuine love for travel and helping others design unforgettable journeys. #J-18808-Ljbffr