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Remote Alternative Dispute Resolution Jobs (NOW HIRING)

AmTrust Financial Services, Inc.

$135K - $175K/yr

Handles carve-out cases and is familiar with the practices and procedures of the Alternative Dispute Resolution Program (ADR). * Communicates with Workers' Compensation Judges, claims professionals ...

AmTrust Financial Services, Inc.

$135K - $175K/yr

Handles carve-out cases and is familiar with the practices and procedures of the Alternative Dispute Resolution Program (ADR). * Communicates with Workers' Compensation Judges, claims professionals ...

Federal Energy Regulatory Commission

$102K - $158K/yr

In OGC-Dispute Resolution Service, attorneys provide expert support to help resolve complex regulatory and interpersonal disputes through alternative dispute resolution (e.g., mediation, facilitation ...

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Remote Alternative Dispute Resolution information

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$46

How much do remote alternative dispute resolution jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote alternative dispute resolution in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is remote alternative dispute resolution?

Remote alternative dispute resolution (ADR) refers to resolving conflicts or legal disputes outside of traditional courtrooms through online platforms or virtual meetings. Processes like mediation or arbitration are conducted using video conferencing, phone calls, or secure online systems, allowing parties and facilitators to participate from different locations. This approach can save time and travel costs, increase accessibility, and offer flexibility while maintaining confidentiality and fairness in resolving disputes.

What are the key skills and qualifications needed to thrive as a remote alternative dispute resolution specialist?

To thrive as a Remote Alternative Dispute Resolution Specialist, you need a solid understanding of conflict resolution techniques, negotiation, and mediation, typically supported by a degree in law, conflict management, or a related field. Familiarity with virtual mediation platforms, secure video conferencing tools, and accreditation from recognized ADR organizations is commonly expected. Exceptional active listening, impartiality, and clear communication are vital soft skills for building trust and facilitating productive dialogue between parties. These skills and qualifications are crucial for resolving disputes efficiently and equitably in a remote environment.

How does working remotely impact collaboration and communication in alternative dispute resolution roles?

Remote Alternative Dispute Resolution (ADR) professionals often conduct mediations, arbitrations, or negotiations via video conferencing platforms. While remote work offers flexibility, it requires strong digital communication skills and the ability to maintain neutrality and rapport without face-to-face interaction. Team collaboration typically happens through scheduled virtual meetings and secure document sharing, so staying organized and responsive is crucial. Additionally, remote ADR practitioners must be adept at using online tools to manage case files and communicate securely with clients, colleagues, and parties involved in disputes.

What is the difference between Remote Alternative Dispute Resolution vs Remote Mediator?

AspectRemote Alternative Dispute ResolutionRemote Mediator
CredentialsLegal or dispute resolution certifications, mediator trainingMediator certification, conflict resolution training
Work EnvironmentOnline platforms, virtual sessionsVirtual meetings, online communication tools
Industry UsageLegal, business, employment disputesLegal, family, commercial disputes

Remote Alternative Dispute Resolution involves various methods like arbitration and negotiation conducted online, often by professionals with legal or dispute resolution credentials. Remote Mediators specifically facilitate conflict resolution sessions virtually, focusing on mediating disputes. While both roles operate online and require conflict management skills, Remote Alternative Dispute Resolution encompasses a broader range of dispute resolution methods, whereas Remote Mediators specialize in mediation processes.

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Remote Alternative Dispute Resolution jobs near you
Infographic showing various Remote Alternative Dispute Resolution job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Remote Account Resolution Representative

Annuity Health

Reading, PA • On-site, Remote

$16 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

350th of 499 rated business services

Job description

Job Type
Full-time
Description
The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.
Duties/Responsibilities
• Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional "patient focused-patient service" at all times.
• Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.
• Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.
• Achieve all assigned goals.
• Properly identify individual account situations, and provide appropriate resolution.
• Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.
• Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.
• Keep route maintenance backlog at an acceptable level.
• Recognize pressing issues and escalate to management as they occur.
• Work well with team members/management and not contribute to unproductive group conflict or negativity.
• Represent the Company in a positive manner through professional conduct, attitude, and appearance.
• Follow Company confidentiality and security policies and procedures.
• Understand and comply with company policies and procedures.
• Other duties as assigned by management.
Required Skills/Knowledge
• Previous collection experience preferred.
• Excellent Communication Skills required.
• Basic Computer Skills required.
• Customer Service Skills.
• Conflict Resolution Skills.
• High attention to detail.
Education/Experience
  • High school diploma or General Education Development (GED) Certificate required

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $26.00

What Annuity Health employees say

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