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Reimbursement Representative Jobs (NOW HIRING)

UW Health

Reimbursement Representative

Middleton, WI · On-site

$20.14 - $25.93/hr

We are seeking a Reimbursement Representative to: Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of ...

UWHealth

Reimbursement Representative

Middleton, WI · Hybrid

We are seeking a Reimbursement Representative to: Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of ...

UW Health

Reimbursement Representative

Middleton, WI · On-site

We are seeking a Reimbursement Representative to: Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of ...

TTF

Patient Access and Hospital Registration

Mesa, AZ · On-site

$18 - $21/hr

... Representative, Medical Collector, Medical Reimbursement Specialist, Patient Account Rep, Patient Financial Representative, Medical Scheduler, Reimbursement Representative, Reimbursement Specialist ...

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Reimbursement Representative information

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$14

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$24

How much do reimbursement representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for reimbursement representative in the United States is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.39 per hour, depending on experience, location, and employer.

What is a reimbursement representative?

A Reimbursement Representative is a professional who manages the process of obtaining payment for medical services from insurance companies, government programs, and patients. They handle claims submission, follow up on denied or unpaid claims, and ensure that healthcare providers receive appropriate reimbursement for their services. Their role often involves reviewing patient accounts, verifying insurance coverage, and communicating with payers to resolve billing issues. Reimbursement Representatives play a critical part in the financial health of healthcare organizations by minimizing unpaid claims and maximizing revenue.

How does a reimbursement representative typically collaborate with healthcare providers and insurance companies?

As a Reimbursement Representative, you will frequently interact with both healthcare providers and insurance companies to ensure accurate and timely processing of claims. Your responsibilities often include verifying patient insurance coverage, submitting claims, resolving discrepancies, and following up on denied or delayed payments. Effective communication skills are essential, as you'll need to negotiate, clarify billing information, and advocate for both the patient and your organization. Collaboration is usually structured through regular calls, emails, and meetings, making teamwork and relationship-building key components of the role.

What are the key skills and qualifications needed to thrive as a reimbursement representative, and why are they important?

To thrive as a Reimbursement Representative, you need a strong understanding of medical billing, insurance policies, and healthcare reimbursement procedures, typically supported by experience or training in healthcare administration. Familiarity with claims management software, electronic health records (EHR) systems, and knowledge of coding standards like ICD-10 and CPT is crucial. Excellent attention to detail, problem-solving skills, and effective communication are important soft skills for resolving billing issues and supporting patients. These competencies are essential to ensure accurate claims processing, timely reimbursements, and high-quality service for both healthcare providers and patients.

What is the difference between Reimbursement Representative vs Claims Processor?

AspectReimbursement RepresentativeClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma or equivalent; familiarity with insurance policies often preferred
Work EnvironmentHealthcare offices, insurance companies, hospitalsInsurance companies, healthcare facilities, administrative offices
Job FocusAssisting patients with reimbursement issues, verifying insurance coverage, explaining benefitsReviewing and processing insurance claims, ensuring accuracy and compliance

Reimbursement Representatives primarily focus on helping patients navigate insurance reimbursements and verifying coverage, while Claims Processors handle the detailed review and processing of insurance claims. Both roles require knowledge of insurance policies and work in healthcare or insurance settings, but their daily tasks differ. Understanding these distinctions can help job seekers find the right position aligned with their skills and career goals.

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Reimbursement Representative jobs near you
Infographic showing various Reimbursement Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 17% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,423 per year, or $19.9 per hour.

Reimbursement Representative

UW Health

Middleton, WI • On-site

$20.14 - $25.93/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

UW Health rating

7.9

Company rating: 7.9 out of 10

Based on 226 frontline employees who took The Breakroom Quiz

110th of 898 rated healthcare providers

Job description


Work Schedule:
This is a 40 hours per week position and is hybrid. Expected work hours are an 8-hour shift between the hours of 5am to 7pm, Monday - Friday. Onsite requirements will be discussed in the interview process. This position is hybrid for applicants in Wisconsin and Illinois. The onsite location is 7974 UW Health Court, Middleton, WI.
Be part of something remarkable
Bring your customer service experience to the #1 hospital in Wisconsin!
We are seeking a Reimbursement Representative to:
Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of outstanding account balances.
Verify patient coverage information and update registration as required.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
Education:
Minimum - High School Diploma or equivalent
Preferred - Associate's Degree in Business, Finance, Health Information Management, or related field.
Work Experience:
One (1) year of experience in an insurance, finance, medical, hospital, or customer service-related field is required.
Revenue Cycle (healthcare business, financial or insurance) experience, Epic experience and knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500) preferred
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
Job Description
UW Medical Foundation benefits

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About UW Health

Sourced by ZipRecruiter

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Madison, WI, US

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