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Medical Collections Representative Jobs (NOW HIRING)

FLORIDA PAIN TREATMENT CENTER INC

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Medical Collections Representative

Miami, FL · On-site

$16 - $17/hr

The Medical Collections Representative for a Specialist Clinic is responsible for managing outstanding patient and insurance balances related to specialty services. This role focuses on resolving ...

FLORIDA PAIN TREATMENT CENTER INC

Be Seen First

Medical Collections Representative

Miami, FL · On-site

$16 - $17/hr

The Medical Collections Representative for a Specialist Clinic is responsible for managing outstanding patient and insurance balances related to specialty services. This role focuses on resolving ...

TPIRC

Medical Collections Representative

Long Beach, CA · On-site

$21 - $25/hr

Medical Collections Representative (Full-time; Onsite) Who are we looking for? We are currently seeking a Medical Collections Representative who will play a critical role in ensuring the financial ...

TPIRC

Medical Collections Representative

Long Beach, CA · On-site

$21 - $25/hr

Medical Collections Representative (Full-time; Onsite) Who are we looking for? We are currently seeking a Medical Collections Representative who will play a critical role in ensuring the financial ...

Managed Staffing

Collections Representative

TX · Remote

$25 - $26/hr

Seeking an experienced Collections Representative to join our finance team ... This is a remote, insurance-focused medical billing collections role (not patient collections). You ...

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How much do medical collections representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for medical collections representative in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Collections Representative, and why are they important?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance processes, and accounts receivable management, often supported by a high school diploma or equivalent. Familiarity with billing software, electronic health record (EHR) systems, and coding systems like ICD-10 and CPT is typically required. Strong negotiation, communication, and problem-solving skills help you effectively resolve patient balances and navigate sensitive financial discussions. These skills are crucial for maximizing collections, ensuring compliance, and maintaining positive patient relationships in a healthcare setting.

What are some common challenges faced by Medical Collections Representatives, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as communicating with patients who are experiencing financial hardship, navigating complex insurance claims, and staying updated on changing healthcare regulations. Successfully managing these challenges requires strong interpersonal skills, attention to detail, and a thorough understanding of billing procedures. Building rapport with patients, maintaining professionalism, and collaborating closely with billing teams and insurance companies can help resolve issues promptly and ensure accurate collections.

What does a Medical Collections Representative do?

A Medical Collections Representative is responsible for contacting patients and insurance companies to collect outstanding medical bills. They review patient accounts, verify insurance coverage, and negotiate payment arrangements when necessary. Additionally, they may resolve billing discrepancies, answer questions about account balances, and update records to ensure accurate financial documentation. Their work helps healthcare providers maintain financial stability by ensuring timely payments.

What is the difference between Medical Collections Representative vs Medical Billing Specialist?

AspectMedical Collections RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Medical Collections Specialist (CMCS) are a plusHigh school diploma; certifications like Certified Medical Billing Specialist (CMBS) are common
Work EnvironmentHealthcare offices, hospitals, or billing companiesHealthcare facilities, billing companies, or independent practices
Employer & Industry UsageUsed by healthcare providers to recover unpaid bills
Search & Comparison IntentPeople compare to understand debt collection roles in healthcarePeople compare to understand billing and coding roles

The Medical Collections Representative focuses on recovering unpaid medical debts by contacting patients and insurance companies, while the Medical Billing Specialist handles the preparation and submission of billing claims. Both roles require knowledge of healthcare billing processes, but their primary functions differ: one emphasizes collections, the other billing and coding.

What cities are hiring for Medical Collections Representative jobs? Cities with the most Medical Collections Representative job openings:
Who are the top companies hiring for Medical Collections Representative jobs? The top employers for Medical Collections Representative jobs are:
What states have the most Medical Collections Representative jobs? States with the most job openings for Medical Collections Representative jobs include:
What are popular job titles related to Medical Collections Representative jobs? For Medical Collections Representative jobs, the most frequently searched job titles are:
Medical Collections Representative jobs near you
Infographic showing various Medical Collections Representative job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 63% Full Time, 14% Part Time, 1% Temporary, 20% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,739 per year, or $18.1 per hour.
Medical Collections Representative

Medical Collections Representative

Addison Group

Houston, TX • On-site

$20 - $23/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Job Title: Medical Collections Representative - Physician Billing (Epic Required, Hybrid)
Location: Houston, TX (Galleria Area)
Industry: Healthcare / Revenue Cycle Management
Pay: $20-$23 per hour
Job Type: Contract
Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.
About Our Client:
Addison Group is partnering with a healthcare organization seeking experienced Medical Collections Representatives to support physician billing and value-based reimbursement workflows. This role is ideal for candidates with strong Epic experience and a deep understanding of professional (CMS-1500) claims follow-up.
Job Description:
The Medical Collections Representative will manage assigned accounts receivable, focusing on physician (profee) claims , denial resolution, and payer follow-up. This position requires strong knowledge of the full claims lifecycle, the ability to interpret EOBs, and persistence in resolving complex claims with commercial payers.
After training, this role transitions to a hybrid schedule.
Key Responsibilities:
  • Manage and resolve physician (CMS-1500) claims from submission through payment.
  • Work within Epic work queues to track and manage assigned accounts.
  • Perform insurance follow-up with major commercial payers (BCBS, UHC, Cigna, Aetna, etc.).
  • Analyze and interpret EOBs to determine denial causes and next steps.
  • Submit appeals, corrected claims, and supporting documentation as needed.
  • Verify insurance benefits and ensure accurate account information.
  • Obtain medical records or additional documentation to support claim resolution.
  • Maintain clear and detailed documentation of account activity.
  • Meet productivity expectations of approximately 40 accounts per day .

Requirements:
  • 3+ years of physician (profee) medical collections experience required.
  • Epic experience required.
  • Strong knowledge of the full claims lifecycle from submission to resolution .
  • Experience reading and analyzing EOBs and remittance advice .
  • Experience with denials, appeals, and payer follow-up required.
  • Commercial payer experience strongly preferred.
  • Cardiology or specialty billing experience preferred but not required.
  • Strong communication, documentation, and problem-solving skills.
  • Ability to multitask and work efficiently in a high-volume environment.
  • Must be local to Houston and open to the hybrid schedule.

Additional Details:
  • Schedule: Monday-Friday, 8:00am-5:00pm (flexible start time after training)
  • Work Model: Hybrid (onsite training, then 3 days onsite / 2 days remote)
  • Assignment Type: Contract
  • Environment: Business office / revenue cycle team
  • Start Date: 1-2 weeks after offer

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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