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Medical Collections Representative Jobs (NOW HIRING)

ARStrat

Medical Billing & Collections Rep

Denison, TX · On-site

$15/hr

As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies.

Langley

Collections Representative

Newport News, VA · On-site

$15.50 - $20/hr

As a Collections Representative you'll receive competitive hourly pay plus the opportunity to earn ... medical, dental, and vision plans in addition to: Investing in You: * Educational Assistance ...

Linebarger Goggan Blair & Sampson, LLP

Be Seen First

Collections Representative

Dublin, OH · On-site

$50K - $70K/yr

Position: Collections Representative Working Hours: Monday - Friday: 8:15 a.m. - 5:00 p.m ... Hourly pay rate. * Comprehensive medical, dental, and vision benefits. * 401(k) plan. * Paid ...

TEKsystems

Collections Representative

San Antonio, TX · Remote

$22 - $26/hr

Collections Representative (Healthcare) Job Category: Billing / Accounts Receivable Work Type ... Knowledge of medical terminology, ICD-10 coding, and insurance follow-up processes * Experience in ...

Drive Medical

Collections Representative

Port Washington, NY · On-site

$26.92 - $27.40/hr

Drive Medical has become a leading manufacturer of medical products with a strong and consistent ... The Collections Representative will be responsible for a portfolio of accounts, ensuring that they ...

FIRST INTERNET BANK

Collections Representative

Fishers, IN

$16 - $20.75/hr

As the Collections Representative, you will contact delinquent borrowers within assigned accounts ... Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of ...

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How much do medical collections representative jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for medical collections representative in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Collections Representative, and why are they important?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance processes, and accounts receivable management, often supported by a high school diploma or equivalent. Familiarity with billing software, electronic health record (EHR) systems, and coding systems like ICD-10 and CPT is typically required. Strong negotiation, communication, and problem-solving skills help you effectively resolve patient balances and navigate sensitive financial discussions. These skills are crucial for maximizing collections, ensuring compliance, and maintaining positive patient relationships in a healthcare setting.

What are some common challenges faced by Medical Collections Representatives, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as communicating with patients who are experiencing financial hardship, navigating complex insurance claims, and staying updated on changing healthcare regulations. Successfully managing these challenges requires strong interpersonal skills, attention to detail, and a thorough understanding of billing procedures. Building rapport with patients, maintaining professionalism, and collaborating closely with billing teams and insurance companies can help resolve issues promptly and ensure accurate collections.

What does a Medical Collections Representative do?

A Medical Collections Representative is responsible for contacting patients and insurance companies to collect outstanding medical bills. They review patient accounts, verify insurance coverage, and negotiate payment arrangements when necessary. Additionally, they may resolve billing discrepancies, answer questions about account balances, and update records to ensure accurate financial documentation. Their work helps healthcare providers maintain financial stability by ensuring timely payments.

What is the difference between Medical Collections Representative vs Medical Billing Specialist?

AspectMedical Collections RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Medical Collections Specialist (CMCS) are a plusHigh school diploma; certifications like Certified Medical Billing Specialist (CMBS) are common
Work EnvironmentHealthcare offices, hospitals, or billing companiesHealthcare facilities, billing companies, or independent practices
Employer & Industry UsageUsed by healthcare providers to recover unpaid bills
Search & Comparison IntentPeople compare to understand debt collection roles in healthcarePeople compare to understand billing and coding roles

The Medical Collections Representative focuses on recovering unpaid medical debts by contacting patients and insurance companies, while the Medical Billing Specialist handles the preparation and submission of billing claims. Both roles require knowledge of healthcare billing processes, but their primary functions differ: one emphasizes collections, the other billing and coding.

What cities are hiring for Medical Collections Representative jobs? Cities with the most Medical Collections Representative job openings:
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What states have the most Medical Collections Representative jobs? States with the most job openings for Medical Collections Representative jobs include:
What are popular job titles related to Medical Collections Representative jobs? For Medical Collections Representative jobs, the most frequently searched job titles are:
Medical Collections Representative jobs near you
Infographic showing various Medical Collections Representative job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 62% Full Time, 2% Part Time, 32% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,739 per year, or $18.1 per hour.
Medical Billing & Collections Rep

Medical Billing & Collections Rep

ARStrat

Denison, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Join Our Team as a Medical Billing and Collections Rep!
Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We're looking for someone who's customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let's get started!
Position Summary:
As a Medical Billing and Collections Representative, you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.
Compensation:
  • Hourly Rate: $15.00 per hour
  • Bonus Potential: Eligible for up to a $3,500 monthly bonus based on performance.

Work Hours:
  • Shift Options: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM

Position Requirements:
  • Manage and resolve overdue medical accounts.
  • Assist patients with payment arrangements and disputes.
  • Re-bill insurance companies as needed.
  • Maintain accurate account records.
  • Collaborate with billing teams and insurance companies.

Qualifications:
  • Education: High school diploma / GED
  • Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field. Have a working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid.

Requirements:
  • Strong communication and organizational skills.
  • Ability to work independently and meet goals.
  • Experience with medical billing software is a plus.
  • Previous collections or customer service experience preferred.
  • Ability to handle over 100 calls per day.
  • Bilingual in Spanish Preferred

Benefits & Incentives:
  • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
  • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
  • 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service.
  • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
  • Flexible Benefits: Customize your benefits package to fit your personal and family needs.

About ARStrat/GetixHealth:
Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.
ARStrat is an equal employment opportunity employer and participates in E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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