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Medical Collections Representative Jobs in Texas

ARStrat

Medical Collections Representative

Denison, TX · On-site

$15/hr

As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies.

America's Car-Mart, Inc.

Collections Representative

Austin, TX · On-site

$16.75 - $21.75/hr

As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ... Medical Plan * Dental Plan * Vision Plan * Life Insurance Plan * 401(K) with employer match * Stock ...

America's Car-Mart, Inc.

Collections Representative

Austin, TX · On-site

$16.75 - $21.75/hr

As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ... Medical Plan * Dental Plan * Vision Plan * Life Insurance Plan * 401(K) with employer match * Stock ...

ARStrat

Medical Billing & Collections Rep

Denison, TX · On-site

$15/hr

As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies.

MEI GROUP

Auto Collections Representative

Arlington, TX · On-site

$16 - $20.75/hr

Medical, Dental, Vision, and Life Insurance * Short- and Long-Term Disability * 401(k) with company ... Collections Representative may be assigned to early-stage (front-end) or late-stage (back-end) ...

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All JobsMedical Collections Representative JobsMedical Collections Representative Jobs in Texas

Medical Collections Representative information

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How much do medical collections representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical collections representative in Texas is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.80 per hour, depending on experience, location, and employer.

What does a medical collections representative do?

A Medical Collections Representative is responsible for contacting patients and insurance companies to collect outstanding medical bills. They review patient accounts, verify insurance coverage, and negotiate payment arrangements when necessary. Additionally, they may resolve billing discrepancies, answer questions about account balances, and update records to ensure accurate financial documentation. Their work helps healthcare providers maintain financial stability by ensuring timely payments.

What are the key skills and qualifications needed to thrive as a medical collections representative?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance processes, and accounts receivable management, often supported by a high school diploma or equivalent. Familiarity with billing software, electronic health record (EHR) systems, and coding systems like ICD-10 and CPT is typically required. Strong negotiation, communication, and problem-solving skills help you effectively resolve patient balances and navigate sensitive financial discussions. These skills are crucial for maximizing collections, ensuring compliance, and maintaining positive patient relationships in a healthcare setting.

What are some common challenges faced by medical collections representatives, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as communicating with patients who are experiencing financial hardship, navigating complex insurance claims, and staying updated on changing healthcare regulations. Successfully managing these challenges requires strong interpersonal skills, attention to detail, and a thorough understanding of billing procedures. Building rapport with patients, maintaining professionalism, and collaborating closely with billing teams and insurance companies can help resolve issues promptly and ensure accurate collections.

What is the difference between Medical Collections Representative vs Medical Billing Specialist?

AspectMedical Collections RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Medical Collections Specialist (CMCS) are a plusHigh school diploma; certifications like Certified Medical Billing Specialist (CMBS) are common
Work EnvironmentHealthcare offices, hospitals, or billing companiesHealthcare facilities, billing companies, or independent practices
Employer & Industry UsageUsed by healthcare providers to recover unpaid bills
Search & Comparison IntentPeople compare to understand debt collection roles in healthcarePeople compare to understand billing and coding roles

The Medical Collections Representative focuses on recovering unpaid medical debts by contacting patients and insurance companies, while the Medical Billing Specialist handles the preparation and submission of billing claims. Both roles require knowledge of healthcare billing processes, but their primary functions differ: one emphasizes collections, the other billing and coding.

How to become a medical collections representative?

To become a medical collections representative, candidates typically need a high school diploma or equivalent, along with strong communication and negotiation skills. Relevant experience in healthcare billing, coding, or customer service can be beneficial, and some employers may prefer certification in medical billing or collections. Familiarity with billing software and healthcare regulations is also helpful.

What are popular job titles related to Medical Collections Representative jobs in TX?

For Medical Collections Representative jobs in TX, the most frequently searched job titles are:

Medical Collections Representative jobs near you
Infographic showing various Medical Collections Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,160 per year, or $16.9 per hour.

Medical Collections Representative

ARStrat

Denison, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Join Our Team as a Medical Billing and Collections Rep!

Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started!

Position Summary:

As a Medical Billing and Collections Representative, you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.

Compensation:

  • Hourly Rate: $15.00 per hour

  • Bonus Potential: Eligible for up to a $3,500 monthly bonus based on performance.

Work Hours:

  • Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM

Position Requirements:

    • Manage and resolve overdue medical accounts.

    • Assist patients with payment arrangements and disputes.

    • Re-bill insurance companies as needed.

    • Maintain accurate account records.

    • Collaborate with billing teams and insurance companies.

    Qualifications:
    • Education: High school diploma / GED
    • Experience: 1- 2 years’ experience in Call center/Collections operations in a Healthcare field. Have a working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid. 
    Requirements:
    • Strong communication and organizational skills.
    • Ability to work independently and meet goals.
    • Experience with medical billing software is a plus.
    • Previous collections or customer service experience preferred.

    • Ability to handle over 100 calls per day.

    • Bilingual in Spanish Preferred

    Benefits & Incentives:
    • Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
    • Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
    • 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
    • Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
    • Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.
      About ARStrat/GetixHealth:

      Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

      ARStrat is an equal employment opportunity employer and participates in E-Verify. 

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