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Medical Collections Specialist Jobs (NOW HIRING)

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

Come join an exciting and innovative company that puts the "care" back in healthcare! Why do Medical Collections Specialists want to work here? The reason people love working for KabaFusion is ...

Medix

Medical Collections Specialist

Houston, TX · On-site

$25 - $32/hr

Job Summary Our client is seeking a results-driven Medical Collections Specialist to join their Central Business Office. This role involves aggressive follow-up, appeal, and resolution of unpaid or ...

VITAS Healthcare

Medical Collections Specialist

Miramar, FL · On-site +1

$16.75 - $20.75/hr

In addition to experience with medical collections, insurance claims, and EMR/billing systems, you should be familiar with HIPAA regulations and healthcare billing compliance standards. A high school ...

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Medical Collections Specialist information

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How much do medical collections specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for medical collections specialist in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What is a medical collections specialist?

Medical Collections Specialists are professionals responsible for managing and recovering payments for healthcare services provided by medical facilities. They handle billing accounts, follow up with insurance companies and patients, resolve discrepancies, and negotiate payment plans. Their work ensures that healthcare providers receive timely reimbursement and that outstanding patient balances are addressed in accordance with regulations and company policies.

What does a medical collections specialist do?

A medical collections specialist collects outstanding payments for healthcare services. In this job, you review billing information, debt, and unpaid insurance claims. You then contact the person or company with outstanding bills. Your duties can vary depending on the situation, the amount owed, and the nature of the debt. Typically, collections specialists try to get full repayment. Your responsibilities can also involve helping the debtor set up a payment plan so that they can manage repayment. You can also take legal action, such as placing a lien on a debtor's assets or having a court garnish wages.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing processes, insurance claims, and collections procedures, often requiring a high school diploma or equivalent and experience in healthcare finance. Familiarity with billing software, electronic health records (EHR) systems, and industry coding standards like ICD-10 and CPT is typically essential. Strong negotiation, problem-solving, and interpersonal communication skills help you effectively resolve payment issues and interact with patients or insurance representatives. These skills ensure accurate and timely collections, reduce financial risk, and support the overall financial health of healthcare organizations.

What are some common challenges faced by medical collections specialists, and how can they effectively address them?

Medical Collections Specialists often encounter challenges such as negotiating payment plans with patients, navigating insurance denials, and handling sensitive conversations regarding outstanding balances. To address these, strong communication skills, empathy, and a thorough understanding of billing processes are essential. Building rapport with patients, staying up-to-date with insurance regulations, and using practice management software can help streamline collections and resolve disputes efficiently.

What is the difference between Medical Collections Specialist vs Medical Billing Specialist?

AspectMedical Collections SpecialistMedical Billing Specialist
CredentialsTypically requires medical billing/coding certifications, familiarity with insurance policiesRequires medical billing/coding certifications, knowledge of billing software
Work EnvironmentHealthcare offices, hospitals, medical billing companiesHealthcare offices, hospitals, medical billing companies
Employer & Industry UsageUsed by healthcare providers to recover unpaid billsUsed by healthcare providers to process and submit claims
Common Search & ComparisonOften compared for roles involving debt collection and account resolutionCompared for roles focused on claim submission and payment processing

The Medical Collections Specialist primarily focuses on recovering unpaid medical debts, while the Medical Billing Specialist handles the submission of claims and payment processing. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the billing versus collections process.

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Medical Collections Specialist jobs near you
Infographic showing various Medical Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,452 per year, or $19.9 per hour.

Medical Collections Specialist

Manhattan, NY • On-site

High End Hiring
Human Resources Consulting Services • 1 - 10 employees
Learn more about High End Hiringexternal

$28 - $32/hr

Full-time

Medical, Dental, PTO

Re-posted 23 days ago

Job description

Medical Collections Specialist – Physical Therapy Practice (NYC)

Employment Type: Full-Time

Compensation: $28-$32 per hour plus benefits

We are a growing physical therapy practice committed to providing exceptional patient care. We are seeking an experienced Medical Collections Specialist to join our team and help manage insurance collections, claim follow-up, and revenue recovery from a variety of commercial insurance carriers, including BCBS and other out-of-network payers.

Responsibilities

  • Follow up on outstanding insurance claims and accounts receivable balances.
  • Communicate with insurance carriers regarding claim status, denials, underpayments, and appeals.
  • Investigate and resolve reimbursement discrepancies.
  • Submit corrected claims, reconsiderations, and appeals as needed.
  • Work with out-of-network insurance plans to maximize reimbursement.
  • Document all collection activities and maintain accurate account records..

This is a full time, on site position. Monday - Friday 9:00 - 5:00

If you are a motivated collections professional with a strong understanding of insurance reimbursement and a passion for helping healthcare practices succeed, we would love to hear from you.

#IND2

Requirements

  • Minimum 1-2 years of medical collections, insurance follow-up, or medical billing experience.
  • Experience working with commercial insurance carriers, including BCBS and other major payers.
  • Strong understanding of EOBs, claim adjudication, denials, appeals, and insurance reimbursement processes.
  • Knowledge of physical therapy insurance/billing preferred.
  • Familiarity with EMR and medical billing software.

Benefits

  • $28 - $32 per hour
  • Health Insurance
  • Dental Insurance
  • PTO 2 weeks per year ( 1 week 2026 since its June) 
  • Supportive and collaborative work environment.