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Medical Collections Rep Jobs (NOW HIRING)

ARStrat

Medical Collections Representative

Denison, TX · On-site

$15/hr

As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies.

ARStrat

Medical Collections Representative

Denison, TX · On-site

$15/hr

As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies.

Managed Staffing

Collections Representative

TX · Remote

$25 - $26/hr

Seeking an experienced Collections Representative to join our finance team ... This is a remote, insurance-focused medical billing collections role (not patient collections). You ...

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Medical Collections Rep information

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How much do medical collections rep jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for medical collections rep in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a medical collections rep?

Medical Collections Representatives are professionals who manage overdue accounts for healthcare providers, such as hospitals and clinics. Their primary role is to contact patients or insurance companies to collect outstanding medical bills, resolve billing issues, and set up payment plans when necessary. They must be knowledgeable about medical billing codes, insurance claim processes, and privacy regulations like HIPAA. Effective communication and negotiation skills are essential in this role, as they often handle sensitive financial situations with patients.

What are the key skills and qualifications needed to thrive as a medical collections rep?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance claims, and account reconciliation, often supported by a high school diploma or equivalent. Familiarity with healthcare billing software, electronic health records (EHR) systems, and regulatory compliance like HIPAA is typically required. Strong communication, negotiation, and problem-solving skills are essential for effectively engaging patients and resolving payment issues. These competencies are crucial for maximizing collections, ensuring regulatory compliance, and maintaining positive patient relationships.

What are some common challenges faced by medical collections reps, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as handling sensitive conversations with patients about overdue bills, navigating complex insurance claims, and staying up-to-date with healthcare regulations. Effective communication skills and empathy are crucial for building rapport with patients and resolving payment issues. Staying organized, using advanced billing software, and collaborating closely with billing and insurance teams can help manage workloads and ensure timely collections. Ongoing training and support from supervisors also contribute to overcoming these challenges.

What are popular job titles related to Medical Collections Rep jobs?

For Medical Collections Rep jobs, the most frequently searched job titles are:

Medical Collections Rep jobs near you

Medical Collections Representative

Denison, TX • On-site

ARStrat
Accounting Services • 201 - 500 employees
Learn more about ARStratexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Join Our Team as a Medical Billing and Collections Rep!
Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We're looking for someone who's customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let's get started!
Position Summary:
As a Medical Billing and Collections Representative, you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.
Compensation:
  • Hourly Rate: $15.00 per hour
  • Bonus Potential: Eligible for up to a $3,500 monthly bonus based on performance.

Work Hours:
  • Shift Options: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM

Position Requirements:
  • Manage and resolve overdue medical accounts.
  • Assist patients with payment arrangements and disputes.
  • Re-bill insurance companies as needed.
  • Maintain accurate account records.
  • Collaborate with billing teams and insurance companies.

Qualifications:
  • Education: High school diploma / GED
  • Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field. Have a working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid.

Requirements:
  • Strong communication and organizational skills.
  • Ability to work independently and meet goals.
  • Experience with medical billing software is a plus.
  • Previous collections or customer service experience preferred.
  • Ability to handle over 100 calls per day.
  • Bilingual in Spanish Preferred

Benefits & Incentives:
  • Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
  • Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
  • 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
  • Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
  • Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.

About ARStrat/GetixHealth:
Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.
ARStrat is an equal employment opportunity employer and participates in E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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