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Medical Collections Rep Jobs (NOW HIRING)

America's Car-Mart, Inc.

Collections Representative

Rogers, AR · On-site

$14.25 - $18.50/hr

As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ... Medical Plan * Dental Plan * Vision Plan * Life Insurance Plan * 401(K) with employer match * Stock ...

Langley

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

As a Collections Representative you'll receive competitive hourly pay plus the opportunity to earn ... medical, dental, and vision plans in addition to: Investing in You: * Educational Assistance ...

Medix

Collections Representative

Overland Park, KS · On-site

$20 - $23/hr

Job Summary Our client is seeking a dedicated Collections Representative to serve as a key point of ... Experience in medical billing. * Preferred experience in a medical front office. Skills

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Medical Collections Rep information

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How much do medical collections rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for medical collections rep in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a medical collections rep?

Medical Collections Representatives are professionals who manage overdue accounts for healthcare providers, such as hospitals and clinics. Their primary role is to contact patients or insurance companies to collect outstanding medical bills, resolve billing issues, and set up payment plans when necessary. They must be knowledgeable about medical billing codes, insurance claim processes, and privacy regulations like HIPAA. Effective communication and negotiation skills are essential in this role, as they often handle sensitive financial situations with patients.

What are the key skills and qualifications needed to thrive as a medical collections rep?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance claims, and account reconciliation, often supported by a high school diploma or equivalent. Familiarity with healthcare billing software, electronic health records (EHR) systems, and regulatory compliance like HIPAA is typically required. Strong communication, negotiation, and problem-solving skills are essential for effectively engaging patients and resolving payment issues. These competencies are crucial for maximizing collections, ensuring regulatory compliance, and maintaining positive patient relationships.

What are some common challenges faced by medical collections reps, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as handling sensitive conversations with patients about overdue bills, navigating complex insurance claims, and staying up-to-date with healthcare regulations. Effective communication skills and empathy are crucial for building rapport with patients and resolving payment issues. Staying organized, using advanced billing software, and collaborating closely with billing and insurance teams can help manage workloads and ensure timely collections. Ongoing training and support from supervisors also contribute to overcoming these challenges.

What are popular job titles related to Medical Collections Rep jobs?

For Medical Collections Rep jobs, the most frequently searched job titles are:

Medical Collections Rep jobs near you

Collections Representative

West Plains, MO • On-site

America's Car-Mart, Inc.
Motor Vehicle Manufacturing • 1 - 5K employees
Learn more about America's Car-Mart, Inc.external

$15.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

America's Car-Mart rating

5.8

Company rating: 5.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

120th of 160 rated car dealerships

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America's Best Mid-Size Employers!
Compensation: $15.25 per hour plus monthly bonus potential
Duties and Responsibilities:
  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document all customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements related to collections

Benefits:
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.
#LOT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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