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Medical Collections Representative Jobs in Texas

Medical, Dental, Vision, and Life Insurance * Short- and Long-Term Disability * 401(k) with company ... Collections Representative may be assigned to early-stage (front-end) or late-stage (back-end) ...

Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ... Up to 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance * Long-term Disability ...

Collections Representative

Houston, TX · On-site

$15.75 - $20.25/hr

We are seeking a detail-oriented and professional Collections Representative to manage business-to ... Comprehensive benefits package: medical, dental, and life insurance * 401(k) with company match

Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ... Up to 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance * Long-term Disability ...

Collections Specialist (Hybrid) Location: Fort Worth, TX Work Arrangement: Hybrid (4 Days Onsite, 1 ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Collections Representative

Houston, TX · On-site

$16.25 - $21/hr

A Commercial Loan Consultant is a seasoned collector who is responsible for all collections and ... Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) ...

COLLECTIONS REP

Dallas, TX · On-site

$15.94 - $17.04/hr

JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid ... Medical, dental, and vision care coverage * Paid time off plan * 401(k) Plan * Flexible Spending ...

The actual posting represents a position at one of our clients. Job Summary Our client is seeking a results-driven Medical Collections Specialist to join their Central Business Office. This role ...

Collections Representative

Houston, TX · On-site

$16.25 - $21/hr

A Commercial Loan Consultant is a seasoned collector who is responsible for all collections and ... Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) ...

COLLECTIONS REP

Dallas, TX · Remote

$15.94 - $17.04/hr

JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid ... Medical, dental, and vision care coverage * Paid time off plan * 401(k) Plan * Flexible Spending ...

Collections Representative

Dallas, TX · Remote

$18 - $32/hr

If the place for you is at a large medical center, a rural community practice or home care, you ... billing, collections, or A/R) * Experience working with denied healthcare claims * Experience ...

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Medical Biller, Medical Collections Specialist, Claims Specialist, Insurance Follow-Up Representative, or Healthcare Reimbursement Specialist. Important: Candidates should live within approximately ...

Showing results 21-40

Medical Collections Representative information

See Texas salary details

$9

$16

$21

How much do medical collections representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical collections representative in Texas is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.80 per hour, depending on experience, location, and employer.

What does a medical collections representative do?

A Medical Collections Representative is responsible for contacting patients and insurance companies to collect outstanding medical bills. They review patient accounts, verify insurance coverage, and negotiate payment arrangements when necessary. Additionally, they may resolve billing discrepancies, answer questions about account balances, and update records to ensure accurate financial documentation. Their work helps healthcare providers maintain financial stability by ensuring timely payments.

What are the key skills and qualifications needed to thrive as a medical collections representative?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance processes, and accounts receivable management, often supported by a high school diploma or equivalent. Familiarity with billing software, electronic health record (EHR) systems, and coding systems like ICD-10 and CPT is typically required. Strong negotiation, communication, and problem-solving skills help you effectively resolve patient balances and navigate sensitive financial discussions. These skills are crucial for maximizing collections, ensuring compliance, and maintaining positive patient relationships in a healthcare setting.

What are some common challenges faced by medical collections representatives, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as communicating with patients who are experiencing financial hardship, navigating complex insurance claims, and staying updated on changing healthcare regulations. Successfully managing these challenges requires strong interpersonal skills, attention to detail, and a thorough understanding of billing procedures. Building rapport with patients, maintaining professionalism, and collaborating closely with billing teams and insurance companies can help resolve issues promptly and ensure accurate collections.

What is the difference between Medical Collections Representative vs Medical Billing Specialist?

AspectMedical Collections RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Medical Collections Specialist (CMCS) are a plusHigh school diploma; certifications like Certified Medical Billing Specialist (CMBS) are common
Work EnvironmentHealthcare offices, hospitals, or billing companiesHealthcare facilities, billing companies, or independent practices
Employer & Industry UsageUsed by healthcare providers to recover unpaid bills
Search & Comparison IntentPeople compare to understand debt collection roles in healthcarePeople compare to understand billing and coding roles

The Medical Collections Representative focuses on recovering unpaid medical debts by contacting patients and insurance companies, while the Medical Billing Specialist handles the preparation and submission of billing claims. Both roles require knowledge of healthcare billing processes, but their primary functions differ: one emphasizes collections, the other billing and coding.

How to become a medical collections representative?

To become a medical collections representative, candidates typically need a high school diploma or equivalent, along with strong communication and negotiation skills. Relevant experience in healthcare billing, coding, or customer service can be beneficial, and some employers may prefer certification in medical billing or collections. Familiarity with billing software and healthcare regulations is also helpful.
Infographic showing various Medical Collections Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,160 per year, or $16.9 per hour.

Auto Collections Representative

MEI Group

Arlington, TX

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Auto Collections Representative

On-Site | Arlington, TX
Full-Time | Monday–Friday & Every Other Saturday

Kickstart Your Career in Collections with MEI Group

Are you driven, detail-oriented, and ready to thrive in a fast-paced environment? If you're someone who enjoys connecting with people, solving problems, and making an impact, this is the opportunity for you.

At MEI Group, we don't just offer jobs, we build careers. With over 30 years of success in the automotive and finance industries, we're on a mission to make vehicle ownership easier and more rewarding for our customers. Join a team that is focused on innovation, collaboration, and helping people get back on track.

What You'll Get

  • Competitive compensation with bonus earning potential
  • Weekly performance-based cash bonuses
  • Medical, Dental, Vision, and Life Insurance
  • Short- and Long-Term Disability
  • 401(k) with company match
  • Paid Time Off and Holidays
  • Onsite gym access at our Arlington corporate office
  • Career growth opportunities with a promote-from-within culture

Position Summary

The Collections Representative is responsible for managing customer accounts throughout various stages of delinquency. This role focuses on contacting customers, negotiating payment arrangements, resolving account issues, and maintaining positive customer relationships while meeting departmental performance goals. The ideal candidate possesses strong communication, negotiation, and problem-solving skills and is committed to delivering excellent customer service while adhering to all applicable collection laws and regulations. Collections Representative may be assigned to early-stage (front-end) or late-stage (back-end) delinquency portfolios based on business needs, experience level, and departmental requirements.

Essential Duties and Responsibilities

  • Contact customers regarding delinquent accounts through outbound and inbound communications.
  • Manage accounts across various stages of delinquency, including early-stage and late-stage collections.
  • Negotiate payment arrangements and assist customers in identifying appropriate solutions based on their financial circumstances.
  • Build and maintain positive customer relationships while effectively resolving account concerns.
  • Monitor account activity and follow up on commitments to ensure timely resolution.
  • Meet or exceed daily, weekly, and monthly collection and performance goals.
  • Accurately document customer interactions, payment arrangements, and account updates within company systems.
  • Maintain current customer contact information and account records.
  • Investigate and resolve customer questions, disputes, and payment issues.
  • Ensure compliance with company policies, the Fair Debt Collection Practices Act (FDCPA), and all applicable state and federal regulations.
  • Collaborate with team members and management to achieve departmental objectives.
  • Perform additional duties as assigned.

Qualifications

  • Minimum of one (1) year of collections experience required.
  • Automotive collections experience preferred.
  • High School Diploma or equivalent required.
  • Strong verbal and written communication skills.
  • Effective negotiation and conflict-resolution abilities.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Working knowledge of FDCPA and collection best practices preferred.
  • Ability to work independently and as part of a team.

Requirements

  • Ability to work every other Saturday.
  • Must be authorized to work in the United States.
  • Must successfully pass a background check.

Why MEI Group

We're not your average auto finance company. At MEI, we lead with transparency, integrity, and respect for both our customers and our team members. When you join us, you're stepping into a role where your voice matters, your goals are supported, and your work makes a real difference.

We're big enough to offer exceptional benefits and opportunities, yet small enough to know your name.

Apply today and take the next step toward a career that grows with you.