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Medical Collections Representative Jobs (NOW HIRING)

ARStrat

Medical Billing & Collections Rep

Denison, TX · On-site

$15/hr

As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies.

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Medical Collections Representative information

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$10

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How much do medical collections representative jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for medical collections representative in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What does a Medical Collections Representative do?

A Medical Collections Representative is responsible for contacting patients and insurance companies to collect outstanding medical bills. They review patient accounts, verify insurance coverage, and negotiate payment arrangements when necessary. Additionally, they may resolve billing discrepancies, answer questions about account balances, and update records to ensure accurate financial documentation. Their work helps healthcare providers maintain financial stability by ensuring timely payments.

What is the difference between Medical Collections Representative vs Medical Billing Specialist?

AspectMedical Collections RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Medical Collections Specialist (CMCS) are a plusHigh school diploma; certifications like Certified Medical Billing Specialist (CMBS) are common
Work EnvironmentHealthcare offices, hospitals, or billing companiesHealthcare facilities, billing companies, or independent practices
Employer & Industry UsageUsed by healthcare providers to recover unpaid bills
Search & Comparison IntentPeople compare to understand debt collection roles in healthcarePeople compare to understand billing and coding roles

The Medical Collections Representative focuses on recovering unpaid medical debts by contacting patients and insurance companies, while the Medical Billing Specialist handles the preparation and submission of billing claims. Both roles require knowledge of healthcare billing processes, but their primary functions differ: one emphasizes collections, the other billing and coding.

Is it hard to get hired as a medical biller?

Getting hired as a medical collections representative or medical biller generally requires relevant knowledge of medical billing procedures, coding, and insurance processes. Employers often look for certifications such as Certified Medical Reimbursement Specialist (CMRS) and experience with billing software. While competition exists, having proper training and skills can improve your chances of securing a position in this field.

What job makes $10,000 a month without a degree?

A Medical Collections Representative can potentially earn $10,000 or more per month with experience and strong negotiation skills, especially in high-volume or specialized healthcare settings. Success in this role often depends on performance, industry knowledge, and sometimes certifications, rather than formal degrees.

What jobs pay 2000 a day?

Medical Collections Representatives typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like surgeons, anesthesiologists, or high-level executives. Most jobs with high daily pay require advanced skills, certifications, or significant experience, and earnings can vary widely based on location and workload.

What are the key skills and qualifications needed to thrive as a Medical Collections Representative, and why are they important?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance processes, and accounts receivable management, often supported by a high school diploma or equivalent. Familiarity with billing software, electronic health record (EHR) systems, and coding systems like ICD-10 and CPT is typically required. Strong negotiation, communication, and problem-solving skills help you effectively resolve patient balances and navigate sensitive financial discussions. These skills are crucial for maximizing collections, ensuring compliance, and maintaining positive patient relationships in a healthcare setting.

What are some common challenges faced by Medical Collections Representatives, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as communicating with patients who are experiencing financial hardship, navigating complex insurance claims, and staying updated on changing healthcare regulations. Successfully managing these challenges requires strong interpersonal skills, attention to detail, and a thorough understanding of billing procedures. Building rapport with patients, maintaining professionalism, and collaborating closely with billing teams and insurance companies can help resolve issues promptly and ensure accurate collections.

How to become a collection representative?

To become a medical collections representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with billing and coding processes. Some employers prefer candidates with experience in healthcare or collections, and obtaining certifications such as the Certified Collections Specialist (CCS) can improve job prospects.
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Medical Collections Representative jobs near you
Collections Representative

Collections Representative

Sun East Federal Credit Union

Aston, PA

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Sun East Federal Credit Union is currently seeking a Collections Representative to join our Collections Team. The Collections Representative is responsible for performing collection of assigned delinquent accounts by telephone, correspondence and email. This person will always put the member and fellow employees first every day, exemplifying Sun East's Mission and Values in all that you do.

The Collections Representative will determine an appropriate plan of action for each delinquent account, i.e., letter and telephone. Contacts members regarding delinquent accounts, including MasterCard and negative balances, and handles all follow-up work related to the member contact. Completes follow-up work for members who have not continued repayment schedule as agreed upon. Completes follow-up work of appropriate reports. Process deferments on qualifying loan products in a timely manner. Conducts all member contact in compliance with the Fair Debt Collection Practice Act and accomplishes the job of collecting in a dignified manner. Performs other related duties as assigned.

This position requires a High School Diploma or equivalent. 1 to 2 years of previous collections experience and familiarity with collection laws and must have good computer skills along with excellent communication skills. This position will require working Monday through Friday 8:30 am to 5:00 pm and rotating weekends.

This Collections Representative position earns a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme parks and local events. If this sounds like the opportunity that you've been looking for, apply now!

Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

About Sun East Federal Credit Union

Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people."

"Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own; we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Collections Representative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!


Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

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