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Medical Collections Representative Jobs (NOW HIRING)

America's Car-Mart, Inc.

Collections Representative

Jackson, TN · On-site

$14.75 - $19.25/hr

As a Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the ... Medical Plan * Dental Plan * Vision Plan * Life Insurance Plan * 401(K) with employer match * Stock ...

America's Car-Mart, Inc.

Collections Representative

Rogers, AR · On-site

$14.25 - $18.50/hr

As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ... Medical Plan * Dental Plan * Vision Plan * Life Insurance Plan * 401(K) with employer match * Stock ...

ARStrat

Medical Billing & Collections Rep

Denison, TX · On-site

$15/hr

As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies.

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How much do medical collections representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for medical collections representative in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Collections Representative, and why are they important?

To thrive as a Medical Collections Representative, you need a solid understanding of medical billing, insurance processes, and accounts receivable management, often supported by a high school diploma or equivalent. Familiarity with billing software, electronic health record (EHR) systems, and coding systems like ICD-10 and CPT is typically required. Strong negotiation, communication, and problem-solving skills help you effectively resolve patient balances and navigate sensitive financial discussions. These skills are crucial for maximizing collections, ensuring compliance, and maintaining positive patient relationships in a healthcare setting.

What are some common challenges faced by Medical Collections Representatives, and how can they be managed effectively?

Medical Collections Representatives often encounter challenges such as communicating with patients who are experiencing financial hardship, navigating complex insurance claims, and staying updated on changing healthcare regulations. Successfully managing these challenges requires strong interpersonal skills, attention to detail, and a thorough understanding of billing procedures. Building rapport with patients, maintaining professionalism, and collaborating closely with billing teams and insurance companies can help resolve issues promptly and ensure accurate collections.

What does a Medical Collections Representative do?

A Medical Collections Representative is responsible for contacting patients and insurance companies to collect outstanding medical bills. They review patient accounts, verify insurance coverage, and negotiate payment arrangements when necessary. Additionally, they may resolve billing discrepancies, answer questions about account balances, and update records to ensure accurate financial documentation. Their work helps healthcare providers maintain financial stability by ensuring timely payments.

What is the difference between Medical Collections Representative vs Medical Billing Specialist?

AspectMedical Collections RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Medical Collections Specialist (CMCS) are a plusHigh school diploma; certifications like Certified Medical Billing Specialist (CMBS) are common
Work EnvironmentHealthcare offices, hospitals, or billing companiesHealthcare facilities, billing companies, or independent practices
Employer & Industry UsageUsed by healthcare providers to recover unpaid bills
Search & Comparison IntentPeople compare to understand debt collection roles in healthcarePeople compare to understand billing and coding roles

The Medical Collections Representative focuses on recovering unpaid medical debts by contacting patients and insurance companies, while the Medical Billing Specialist handles the preparation and submission of billing claims. Both roles require knowledge of healthcare billing processes, but their primary functions differ: one emphasizes collections, the other billing and coding.

What cities are hiring for Medical Collections Representative jobs? Cities with the most Medical Collections Representative job openings:
Who are the top companies hiring for Medical Collections Representative jobs? The top employers for Medical Collections Representative jobs are:
What states have the most Medical Collections Representative jobs? States with the most job openings for Medical Collections Representative jobs include:
What are popular job titles related to Medical Collections Representative jobs? For Medical Collections Representative jobs, the most frequently searched job titles are:
Medical Collections Representative jobs near you
Infographic showing various Medical Collections Representative job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 63% Full Time, 14% Part Time, 1% Temporary, 20% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,739 per year, or $18.1 per hour.
Collections Representative

Collections Representative

America's Car-Mart, Inc.

Tullahoma, TN

$14.75 - $19/hr

Full-time

Posted 13 days ago

America's Car-Mart rating

6.2

Company rating: 6.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

92nd of 138 rated car dealerships

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Duties and Responsibilities:

  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document all customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements related to collections

Benefits:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

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