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Registration Representative Jobs in Florida (NOW HIRING)

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Registration Representative information

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$5

$16

$35

How much do registration representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for registration representative in Florida is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.40 per hour, depending on experience, location, and employer.

What is a registration representative?

Registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility. As a registration representative, you learn the reason for their visit, gather information, and help to accurately fill out forms and file them accordingly. You also find registration representatives at colleges and resorts; these positions have different job duties. At colleges, registration representatives assist students to register for classes. Resorts utilize registration representatives to check in guests when they arrive.

What are the key skills and qualifications needed to thrive as a registration representative, and why are they important?

To thrive as a Registration Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism help you handle patient interactions and resolve issues efficiently. These skills ensure accurate patient data collection, smooth registration processes, and a positive experience for patients and healthcare teams.

What are some common challenges faced by registration representatives, and how can they be managed effectively?

Registration Representatives often encounter challenges such as handling high patient volumes, managing sensitive information accurately, and addressing patient concerns in a timely manner. To manage these effectively, it's important to stay organized, maintain attention to detail, and practice clear communication with both patients and healthcare staff. Building strong multitasking skills and staying updated on data privacy protocols can also help ensure a smooth registration process and positive patient experience.

What is the difference between Registration Representative vs Customer Service Representative?

AspectRegistration RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; often no specific certifications required
Work EnvironmentHospitals, clinics, insurance companies, healthcare facilitiesRetail, call centers, service desks, various industries
Employer & Industry UsageHealthcare, insurance, medical officesRetail, telecommunications, banking, customer support

Registration Representatives primarily work in healthcare or insurance settings, focusing on patient or client registration processes. Customer Service Representatives work across various industries, handling general customer inquiries and support. While both roles involve communication and data entry, Registration Representatives often require specific industry knowledge and certifications related to healthcare or insurance, whereas Customer Service Representatives typically do not.

Infographic showing various Registration Representative job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $34,724 per year, or $16.7 per hour.

Registration Representative I- PRN/Float

Baptist Health Care

Pensacola, FL • On-site

Full-time

Re-posted 9 days ago


Job description


PRN Team Members are generally not scheduled to work 63 hours or more per pay period consecutively.
PRN team members may be scheduled at any of the following Baptist Health Care locations: Baptist Hospital - Pensacola, Gulf Breeze Hospital, Andrews Institute, Medical Park - Nine Mile, Medical Park - Navarre, Medical Park - Airport Blvd
This is a PRN (as-needed) position. Shifts are assigned based on departmental staffing needs, which may include short-notice requests. Availability is expected across a wide range of shifts, including: Daytime, Evenings, Overnights, Weekends, Holidays
Please Note:
This is not a role where team members create their own schedules. Shifts are assigned strictly based on the needs of the department.
The Registration Representative performs a variety of data entry and general registration functions for outpatient departments in the facility. It is the responsibility of the registration representative to accurately collect patient demographic and insurance data to ensure appropriate reimbursement and claim filing. This role will utilize technology to accurately quote and collect patient liabilities that have been identified by the insurance company. This position is responsible to follow all registration and admitting policies and procedures. This position performs a variety of admitting/administrative tasks to arrange the admission of patients of all ages to the Hospital. This role acts as a resource in providing all customers with the highest level of service. This role enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services.
Responsibilities
Acts as the initial greeter for all patients/visitors entering the facility. Completes all registrations in a professional, accurate and customer-oriented timely manner. Obtains information from patient health insurance or managed care identification card Responsible for distributing to patients or their representative any required handouts. Maintains forms in all printers at all times, which may require lifting or carrying cases of forms. Must have knowledge of all software and hardware computerized equipment.May be required to work at another location as needed and team members are responsible for their own transportation.Assist in other duties as assigned to support the operational needs of the department and organization. May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

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About Baptist Health Care

Sourced by ZipRecruiter

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pensacola, FL, US

Year founded

1951

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