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Registration Representative Jobs in Florida (NOW HIRING)

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Registration Representative information

See Florida salary details

$5

$16

$35

How much do registration representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for registration representative in Florida is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by registration representatives, and how can they be managed effectively?

Registration Representatives often encounter challenges such as handling high patient volumes, managing sensitive information accurately, and addressing patient concerns in a timely manner. To manage these effectively, it's important to stay organized, maintain attention to detail, and practice clear communication with both patients and healthcare staff. Building strong multitasking skills and staying updated on data privacy protocols can also help ensure a smooth registration process and positive patient experience.

What is the difference between Registration Representative vs Customer Service Representative?

AspectRegistration RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; often no specific certifications required
Work EnvironmentHospitals, clinics, insurance companies, healthcare facilitiesRetail, call centers, service desks, various industries
Employer & Industry UsageHealthcare, insurance, medical officesRetail, telecommunications, banking, customer support

Registration Representatives primarily work in healthcare or insurance settings, focusing on patient or client registration processes. Customer Service Representatives work across various industries, handling general customer inquiries and support. While both roles involve communication and data entry, Registration Representatives often require specific industry knowledge and certifications related to healthcare or insurance, whereas Customer Service Representatives typically do not.

What are the key skills and qualifications needed to thrive as a registration representative, and why are they important?

To thrive as a Registration Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism help you handle patient interactions and resolve issues efficiently. These skills ensure accurate patient data collection, smooth registration processes, and a positive experience for patients and healthcare teams.

What is a registration representative?

Registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility. As a registration representative, you learn the reason for their visit, gather information, and help to accurately fill out forms and file them accordingly. You also find registration representatives at colleges and resorts; these positions have different job duties. At colleges, registration representatives assist students to register for classes. Resorts utilize registration representatives to check in guests when they arrive.

More about Registration Representative jobs
What are popular job titles related to Registration Representative jobs in Florida? For Registration Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Registration Representative jobs in Florida look for? The top searched job categories for Registration Representative jobs in Florida are:
What are popular job titles related to Registration Representative jobs in FL? For Registration Representative jobs in FL, the most frequently searched job titles are:
Registration Representative jobs near you
Infographic showing various Registration Representative job openings in Florida as of August 2026, with employment types broken down into 100% As Needed. Highlights an 100% In-person job distribution, with an average salary of $34,724 per year, or $16.7 per hour.

Patient Registration Rep

Central Florida Health Care, Inc.

Wauchula, FL • On-site

$17 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Central Florida Health Care rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Title: Patient Registration Representative
Reports to: HCA
FLSA Status: Non-Exempt
Personnel Supervised: None
POSITION SUMMARY:
The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of "first contact" for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities.
MINIMAL QUALIFICATIONS:
  • Education: High School graduate or GED
  • Graduate of an accredited Medical Assistant Program or relevant experience
  • Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred.
  • Computer literacy
  • Bilingual: Fluent in English - (Spanish or Creole) - preferred

SKILLS:
  • Passion for customer service
  • Self-starter
  • Good interpersonal skills
  • Organized
  • Ability to work effectively with people of varied cultures
  • Ability to use all office equipment

RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
  1. Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model.
  2. Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes.
  3. Create new patient accounts and retrieve established patient accounts from all EMR systems.
  4. Establish proficiency in all scheduling, registration and billing applications
  5. Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other).
  6. Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed.
  7. Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc.
  8. Schedule new and follow-up appointments, as needed.
  9. Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report)
  10. Complete reports as requested by management.
  11. Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community.
  12. Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability.
  13. Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting).
  14. Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers.
  15. Always maintain a neat and professional appearance.
  16. Collect appropriate money for visit per sliding fee scale and Co-Payments
  17. Ability to work effectively in all areas of medical and dental services.
  18. Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care.
  19. Other duties as assigned.

The job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by supervisor.
*This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract or employment.*
BENEFITS:
Competitive Salary
Federal Student Loan Forgiveness:
PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven
Excellent medical, dental, vision, and pharmacy benefits
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance equivalent to 1x your annual salary
Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available
Malpractice Insurance
Paid Time Off (PTO) - 4.4 weeks per year pro-rated
Holidays (9.5 paid holidays per year)
Paid Birthday Holiday
CME Reimbursement
401k Retirement Plan after 60 days of service (w/matching contributions)
Staff productivity is recognized and rewarded
PHYSICAL REQUIREMENTS:
  1. Requires 80% or more time spent sitting/standing/walking.
  2. Independently mobile.
  3. Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies.
  4. Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

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