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Remote Patient Access Representative Jobs in Florida

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How much do remote patient access representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote patient access representative in Florida is $14.23, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $15.82 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What are the most commonly searched types of Patient Access Representative jobs in Florida? The most popular types of Patient Access Representative jobs in Florida are:
What are popular job titles related to Remote Patient Access Representative jobs in Florida? For Remote Patient Access Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Patient Access Representative jobs in Florida look for? The top searched job categories for Remote Patient Access Representative jobs in Florida are:
What cities in Florida are hiring for Remote Patient Access Representative jobs? Cities in Florida with the most Remote Patient Access Representative job openings:
Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,605 per year, or $14.2 per hour.

Patient Access Representative Remote in Jacksonville, FL or Birmingham, AL

Complete Health

Jacksonville, FL • Remote

$15.75 - $20/hr

Full-time

Posted 24 days ago

Complete Health rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Remote in the Jacksonville, FL or Birmingham, AL area

10:30am-7pm EST Mon - Fri

Pay: $18.00 - $18.50

SUMMARY OF JOB DUTIES:

A Patient Access Representative has compassion for patients, is professional and dependable, with successful experience managing a high volume of phone calls. This role requires a high level of comfort with Electronic Medical Records.
ESSENTIAL JOB FUNCTIONS:

  • Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation
  • Responsible for collecting existing and new patient insurance information for insurance verification purpose
  • Responsible for entering data into EMR, as well as maintaining the integrity and accuracy of the data
  • Take or respond to telephone calls promptly to establish or confirm appointments
  • Utilize appropriate schedule codes for scheduling office and hospital based medical procedures, for patients with appropriate provider and time/location slot
  • Provide support to other members of the department as needed.
  • Demonstrate compassion and understanding for the patient and caring parties.
  • Display patience in understanding and satisfying patient's request.
  • Maintain an adequate level of productivity as defined with the Call Center Supervisor.
  • Provide patient support and take appropriate action in response to patient inquiries regardingappointments, referrals, billing, prescription and other medical services and programs within the Complete Health family of Primary Care practices.
  • Accurately registering new patients to include all demographics and insurance information.
  • Written communication in the EMR with individual providers and staff relative to patient calls.
  • Making outbound calls for outreach to schedule appointments such as Annual Wellness exams and obtain other beneficial information from patients.
  • Ability to handle a 3-way call with patient & insurance company to change Primary Care Provider, when necessary.
  • Appropriately transferring calls to the correct person who can help the caller (i.e. billing questions).
  • Following all privacy guidelines as set forth in HIPAA.
  • Ongoing personal/professional development through training.
  • Commitment to putting our patients first-always.
https://info.flclearinghouse.com/

MINIMUM REQUIREMENTS

  • Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling, or equivalent combination of education and experience.
  • Must demonstrate consistent professional conduct and meticulous attention to detail.
  • Must possess excellent verbal and written communication skills.
  • Must have interpersonal skills with patients, staff, and other healthcare professionals.
  • Critical thinking skills and a positive attitude essential.
  • Familiarity with EMR system preferred; specifically, Athena EMR experience will be helpful.
  • A consistent work history with the desire to build a long-term career is mandatory.


WORKING ENVIRONMENT

The position requires climbing, stooping, kneeling, crouching, reaching, standing, lifting, grasping, feeling, talking, hearing, repetitive motions, and finger use. Pushing and pulling are occasionally required. Use of a computer, keyboard, and telephone along with various office machines is an essential part of the job.


DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the Patient Access Representative. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The Patient Access Representative may be required to perform duties outside of their normal responsibilities from time to time as needed or as directed by supervision.

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