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Remote Patient Access Representative Jobs in Florida

Usagenesiscare

Services Administrator

Fort Myers, FL · Remote

This role was created to consolidate fragmented administrative functions into a unified remote services model-improving efficiency, scalability, patient access, service consistency, and reducing ...

SalvoHealth

Registered Dietitian, Remote

Tallahassee, FL · Remote

$29.75 - $40/hr

Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a ...

BayCare Health System

Patient Financial Rep

Oldsmar, FL · On-site +1

$15.75 - $17.25/hr

Remote (must reside in Florida) * Status: Full-time, Hourly * Shift: 8:00 AM - 4:30 PM * Days ... Responsibilities: Performs intermediate-level patient accounting functions including billing ...

Clear Choice

Prospective Patient Advocate-Remote

FL · Remote

$16.50 - $21.50/hr

Prospective Patient Advocates are remote inside phone sales representatives who serve as the first point of contact for prospective patients on their way to reclaim their health, smile, and ...

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Remote Patient Access Representative information

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How much do remote patient access representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote patient access representative in Florida is $14.23, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $15.82 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What are the most commonly searched types of Patient Access Representative jobs in Florida?

The most popular types of Patient Access Representative jobs in Florida are:

What are popular job titles related to Remote Patient Access Representative jobs in Florida?

For Remote Patient Access Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access Representative jobs in Florida look for?

The top searched job categories for Remote Patient Access Representative jobs in Florida are:

What cities in Florida are hiring for Remote Patient Access Representative jobs?

Cities in Florida with the most Remote Patient Access Representative job openings:

Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $29,605 per year, or $14.2 per hour.

Services Administrator

Usagenesiscare

Fort Myers, FL • Remote

Full-time

Re-posted 15 days ago

Job description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Services Administrator


About GenesisCare:

Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey.

Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven.

Role Summary:

The Remote Services Administrator (RSA) is responsible for the operational leadership, performance, and continuous improvement of centralized non-patient-facing services across the division. This role oversees the remote Call Center and Medical Records teams and leads the build-out and operationalization of a remote call center function for Urology.

This role was created to consolidate fragmented administrative functions into a unified remote services model-improving efficiency, scalability, patient access, service consistency, and reducing operational burden at the practice level. As part of the Practice Administrator job family, the RSA functions as a peer-level leader within the division, working in partnership with Practice Administrators to support clinic operations, physician engagement, and patient experience.

Key Accountabilities

Remote Operations Leadership

  • Lead operational oversight of the remote Call Center, Medical Records teams, and future centralized remote administrative functions.

  • Build and operationalize the remote service model using a framework as a blueprint.

  • Ensure staffing models, workflows, performance expectations, and policies are aligned across regions.

Performance Management & Standardization

  • Develop and maintain standardized workflows, scripts, escalation pathways, and service-level agreements (SLAs).

  • Create visibility and accountability through metric scorecards and operational dashboards.

  • Conduct ongoing audits to ensure consistency, accuracy, productivity, and compliance.

Patient & Provider Experience

  • Improve service reliability through measurable improvements in abandonment rates, call responsiveness, referral processing, documentation accuracy, and turnaround times.

  • Ensure issues are escalated and resolved timely with clear feedback loops to sites and leadership.

  • Support provider experience by reducing administrative friction and improving support quality.

Staff Leadership & Workforce Development

  • Recruit, onboard, and develop high-performing remote services team members.

  • Establish ongoing training, competency validation, coaching, and performance management programs.

  • Drive a culture of accountability, service excellence, communication, and continuous improvement.

Collaboration & Alignment With Operations

  • Work closely with Practice Administrators, Directors, Revenue Cycle, IT, and clinical operations to ensure alignment with clinic needs and organizational goals.

  • Participate in operational cadences including huddles, leadership meetings, and performance reviews.

Change Management & Future-State Growth

  • Serve as operational lead for process improvement initiatives related to patient access, scheduling, call routing, documentation workflows, and patient-facing digital tools.

  • Identify and implement scalable technology, automation opportunities, and efficiency enhancements.

Required Qualifications

  • Strong understanding of patient access functions, workflow systems, and compliance requirements.

Preferred Qualifications

  • Previous experience overseeing call centers, remote teams, or centralized support functions in healthcare.

  • Experience in multisite healthcare delivery environments or specialty medicine (oncology preferred).

  • Proficiency in EMR/EHR systems and call center technology platforms.

Core Competencies

  • Operational discipline and execution

  • Cross-functional and remote team leadership

  • Data-driven decision-making

  • Service excellence mindset

  • Process standardization and systems thinking

  • Communication and change leadership

About GenesisCare:

An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit https://www.genesiscareus.com

GenesisCareis an Equal Opportunity Employer that is committed to diversity and inclusion.

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