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Referral Representative Jobs (NOW HIRING)

Beacon Health System

Referral Rep (BMG)

South Bend, IN · On-site

$17.75 - $23/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.

Lancesoft

Referral Representative I

Pittsburgh, PA · On-site

$18 - $21.85/hr

Referral Representative Job ID: 21026-1 Location: Pittsburgh PA 15220 Duration: 5/12/2026 - 8/12/2026 Shift/Time Zone: 3rd 9pm-5: 30am EST Summary: Handle all internal and external customer contact ...

LanceSoft

Referral Representative I

Pittsburgh, PA · On-site

Referral Representative Job ID: 21026-1 Location: Pittsburgh PA 15220 Duration: 5/12/2026 - 8/12/2026 Shift/Time Zone: 3rd 9pm-5: 30am EST Summary: Handle all internal and external customer contact ...

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How much do referral representative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for referral representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Referral Representative job?

A Referral Representative is responsible for processing and managing referrals for services, ensuring patients or clients are directed to the appropriate resources. They communicate with healthcare providers, insurance companies, or other organizations to facilitate smooth referral coordination. Their duties often include verifying eligibility, obtaining required authorizations, and updating records. Strong communication and organizational skills are essential for this role.

What are the typical daily responsibilities of a Referral Representative?

As a Referral Representative, your day usually involves managing incoming and outgoing referral requests, verifying patient eligibility and benefits, and coordinating appointments between patients and specialists or service providers. You'll communicate with both patients and healthcare professionals to gather required information and ensure a smooth handoff. The role frequently requires detailed documentation, strict adherence to privacy protocols, and timely follow-up on pending or incomplete referrals. You'll often work closely with schedulers, case managers, and insurance coordinators to make sure every referral is accurately processed and patients receive timely care.

What are the key skills and qualifications needed to thrive in the Referral Representative position, and why are they important?

To thrive as a Referral Representative, you need strong organizational skills, attention to detail, and experience with customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with electronic referral management systems, scheduling software, and basic office applications is commonly required, with some employers preferring experience in medical terminology or healthcare processes. Outstanding interpersonal, problem-solving, and communication skills set top candidates apart, as they regularly coordinate between patients, providers, and internal teams. These skills ensure efficient and accurate referral processing, support positive patient experiences, and contribute to the smooth operation of healthcare or service organizations.

How to become a referral specialist?

To become a referral specialist, typically you need a high school diploma or equivalent, strong communication skills, and experience in customer service or healthcare. Some roles may require knowledge of referral processes, familiarity with electronic health records, or relevant certifications. Gaining experience through entry-level positions can help build the necessary skills for advancement.
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What are the most commonly searched types of Referral Representative jobs? The most popular types of Referral Representative jobs are:
What states have the most Referral Representative jobs? States with the most job openings for Referral Representative jobs include:
What job categories do people searching Referral Representative jobs look for? The top searched job categories for Referral Representative jobs are:
Referral Representative jobs near you
Infographic showing various Referral Representative job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Centralized Referral Rep

Centralized Referral Rep

St. Joseph's Health

Woodland Park, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

St. Joseph's Health (New Jersey) rating

7.3

Company rating: 7.3 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

296th of 867 rated healthcare providers

Job description

Responsible for scheduling resources to outpatient primary care or specialty offices.  Accurately documents in the medical record and scheduling system.  Schedules appointments across the Medical Group and follows up on referrals to ensure continuum of care.  Works collaboratively with nursing coordinator to coordinate care.  Serves all of SJH Medical Group.

St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care".

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

  • Competitive salary*
  • Robust benefits with health, dental, Rx and vision plans
  • 403b retirement plan options with company match**
  • Health & Wellness*
  • Non-Profit Health System - eligible for Federal Student Loan Forgiveness
  • PTO, and paid holidays
  • Tuition reimbursement
  • Employee Assistance Program
  • LTD : Long Term Disability
  • Life Insurance Options
  • Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency:  St. Joseph's Health provides a salary range to comply with New Jersey Law.  The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc." The salary range does not include incentives, differential pay or other forms of compensation.


St. Joseph's University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures. 

The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women's health, imaging and pediatrics. 

The nursing team at St. Joseph's University Medical Center, which includes St. Joseph's Children's Hospital, has held the Magnet Award for Nursing Excellence, the profession's highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.


Work requires the basic knowledge of theories, principles, & concepts acquired through the completion of an Associate degree in Computer Science, Information Systems or 2 years of healthcare experience. Requires proficiency with highly technical clerical tasks, which are specific to an area of work at the expert level. Experience with an EMR preferred.  Experience working in a provider's office preferred.  

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