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Referral Representative Jobs in Georgia (NOW HIRING)

Stanford Health Care

Referral Coordinator II

Dublin, GA

$27.07 - $34.52/hr

High School Diploma or GED Required Experience Qualifications * 1+ year to 2 years as a Patient Services Representative, referral pre-authorization experience and knowledge of revenue cycle functions ...

Sullivan Group HR

Medical Referral Coordinator

Savannah, GA · On-site

$16.75 - $20.50/hr

Medical Referral CoordinatorStatus: Non-Exempt / Full Time / On SiteMedical Specialty: Women ... Frequent interaction with patients, healthcare providers, insurance representatives, and external ...

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Referral Representative information

See Georgia salary details

$20.7K

$37.3K

$65K

How much do referral representative jobs pay per year?

As of Aug 27, 2026, the average yearly pay for referral representative in Georgia is $37,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $36,300.00 per year, depending on experience, location, and employer.

What is a referral representative?

A Referral Representative is responsible for processing and managing referrals for services, ensuring patients or clients are directed to the appropriate resources. They communicate with healthcare providers, insurance companies, or other organizations to facilitate smooth referral coordination. Their duties often include verifying eligibility, obtaining required authorizations, and updating records. Strong communication and organizational skills are essential for this role.

What are the typical daily responsibilities of a referral representative?

As a Referral Representative, your day usually involves managing incoming and outgoing referral requests, verifying patient eligibility and benefits, and coordinating appointments between patients and specialists or service providers. You'll communicate with both patients and healthcare professionals to gather required information and ensure a smooth handoff. The role frequently requires detailed documentation, strict adherence to privacy protocols, and timely follow-up on pending or incomplete referrals. You'll often work closely with schedulers, case managers, and insurance coordinators to make sure every referral is accurately processed and patients receive timely care.

What are the key skills and qualifications needed to thrive in the referral representative position, and why are they important?

To thrive as a Referral Representative, you need strong organizational skills, attention to detail, and experience with customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with electronic referral management systems, scheduling software, and basic office applications is commonly required, with some employers preferring experience in medical terminology or healthcare processes. Outstanding interpersonal, problem-solving, and communication skills set top candidates apart, as they regularly coordinate between patients, providers, and internal teams. These skills ensure efficient and accurate referral processing, support positive patient experiences, and contribute to the smooth operation of healthcare or service organizations.

Can you get paid for job referrals?

Referral representatives often earn bonuses or commissions for successfully referring candidates who are hired, making referral payments a common incentive in many organizations. The specific amount and eligibility depend on the company's policies and the terms of the referral program. These programs typically require the referral to meet certain criteria, such as completing the interview process or staying employed for a set period.

How to become a referral representative?

To become a referral representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and familiarity with referral or CRM software may improve job prospects. Some positions may require background checks or training programs before starting.

What are the most commonly searched types of Referral Representative jobs in Georgia?

The most popular types of Referral Representative jobs in Georgia are:

What are popular job titles related to Referral Representative jobs in Georgia?

For Referral Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Referral Representative jobs in Georgia look for?

The top searched job categories for Referral Representative jobs in Georgia are:

Referral Representative jobs near you
Infographic showing various Referral Representative job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $37,338 per year, or $18 per hour.

Lab Assistant (Referral Representative I)

Quest Diagnostics

Tucker, GA • On-site

$16.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

95th of 120 rated laboratories

Job description


Lab Assistant (Referral Representative I) - Tucker, GA, Tuesday, Thursday to Saturday, 1:00 AM to 11:30 AM
Pay range: $17.75+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues. Act as a liaison between internal and external customers and Referral vendors.
Responsibilities
  • Retrieve, sort and process specimens for shipment to referral laboratories.
  • Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
  • Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.
  • Responsible for filing departmental documents.
  • Handle all customer inquiries regarding reporting of results, service failures and other quality issues to provide customer satisfaction.
  • Report laboratory results using established protocols.
  • Contact clients to resolve routine or medical/technical matters related to patient testing and result reporting using established protocols.
  • Perform investigations and provide resolution to complex Referral Testing issues.
  • Research test availability using established protocol for selecting a referral vendor.
  • Assist Client Services, Customers and Sales by effectively answering questions and responding to concerns in a timely manner.
  • Communicate all tests not performed [TNP's] and lab accidents to clients within 24 hours of notification. Document thoroughly; elevate issues of concern to supervisor.
  • Identify and escalate Reportable Quality incidents to supervisors.
  • Maintain work area in a safe, functional and sanitary condition.
  • Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
  • Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications
"
Required Work Experience:
Minimum one (1) to two (2) years clinical laboratory experience.
Preferred Work Experience:
Customer service and/or medical background preferred.
Physical and Mental Requirements:
  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
  • Ability to stand and work at the bench for long periods of time.
  • Frequent walking and/or standing.

Knowledge:
  • Basic understanding of the operations of Client Services and Specimen Processing.
  • Thorough understanding of Referral Testing.
  • Basic medical terminology applicable to clinical laboratory.

Skills:
  • Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
  • Demonstrate strong independent problem-solving skills.
  • Interpersonal skills necessary to deal courteously and effectively with supervisors, co-workers and clients.
  • Communication skills necessary to handle telephone inquiries from clients and vendors.
  • Ability to deal with patient and client information in a confidential manner.
  • Good data entry skills required.
  • Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.

Education
  • High School Diploma or Equivalent (Required)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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