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As of Aug 27, 2026, the average yearly pay for referral representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

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Referral Representative jobs near you
A map of the United States highlighting the number of Referral Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Referral Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Referral and Medical Auth Coordinator/Riverside/Grant/Dublin/Doctors

Ohio Health

Columbus, OH • On-site

$17.50 - $21.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

OhioHealth rating

7.0

Company rating: 7.0 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

414th of 893 rated healthcare providers

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Access to specialty and ancillary testing services is a key component for the treatment of our patients and the satisfaction of our referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction.

Responsibilities And Duties:

1. 40 % : Search electronic medical records to obtain the required clinical information needed for medical authorization. Provides all necessary information medical records, scripts, et c to payer. 2. 30 % -Reviews, Obtains & Processes all diagnostic/specialty/miscellaneous referral and authorization requests for both provider and facility. 3. 20 % Handles calls from internal and external sources where prioritization and time sensitive action is required. 4. 10 % -Communicates with all involved, payer, provider, patient as appropriate and as per protocol. Provides a standard of excellence as it relates to customer service and satisfaction for all customers.

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Excellent customer service and organizational skills, ability to communicate effectively, both written and orally, strong typing and computer skills with the ability to multi task in a fast paced environment. Working knowledge of ICD-9 and CPT-4 classification systems, Anatomy & Physiology, Medical Terminology, inpatient and outpatient services. 1-2 years working knowledge while obtaining referral, medical authorizations in a healthcare facility interacting regularly with insurance representative, physician office or patient via telephone. Minimum of 2 years Experience in a physician office with extensive patient registration, front desk and insurance Experience and knowledge required. One years Experience with third party payors required. Computer Experience required.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Maternal Fetal Medicine

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

What OhioHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About OhioHealth

Sourced by ZipRecruiter

OhioHealth is a not-for-profit, faith-based health system based in Columbus, Ohio, US. Operating since 1981, it is one of the largest and most comprehensive health systems in its area of operation. OhioHealth's business is grounded at the union of the healthcare and medical industry. The organization provides a full range of healthcare services from acute hospital care to rehabilitative and long-term care, including medical research and development.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

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