1

Referral Representative Jobs (NOW HIRING)

Referral Representative

Whittier, CA · On-site

$18 - $24.25/hr

The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ...

The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ...

Referral Representative

Whittier, CA

$18 - $24.25/hr

The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ...

Referral Representative

South Bend, IN · On-site

$16.75 - $22.50/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.

Retrieve, sort and process specimens for shipment to referral laboratories. * Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature ...

$15.75 - $20.25/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

Referral Representative

Hartford, CT · On-site

$17.25 - $22/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

Referral Representative

South Bend, IN · On-site

$16.75 - $22.50/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.

$15.75 - $20.25/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

Referral Representative

Hartford, CT · On-site

$17.25 - $22/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

$15.75 - $20.25/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

$15.75 - $20.25/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

Referral Representative (51844)

South Bend, IN · On-site

$16.75 - $21.25/hr

As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position ...

next page

Showing results 1-20

Referral Representative information

See salary details

$24.5K

$44.2K

$77K

How much do referral representative jobs pay per year?

As of Aug 27, 2026, the average yearly pay for referral representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a referral representative?

A Referral Representative is responsible for processing and managing referrals for services, ensuring patients or clients are directed to the appropriate resources. They communicate with healthcare providers, insurance companies, or other organizations to facilitate smooth referral coordination. Their duties often include verifying eligibility, obtaining required authorizations, and updating records. Strong communication and organizational skills are essential for this role.

What are the typical daily responsibilities of a referral representative?

As a Referral Representative, your day usually involves managing incoming and outgoing referral requests, verifying patient eligibility and benefits, and coordinating appointments between patients and specialists or service providers. You'll communicate with both patients and healthcare professionals to gather required information and ensure a smooth handoff. The role frequently requires detailed documentation, strict adherence to privacy protocols, and timely follow-up on pending or incomplete referrals. You'll often work closely with schedulers, case managers, and insurance coordinators to make sure every referral is accurately processed and patients receive timely care.

What are the key skills and qualifications needed to thrive in the referral representative position, and why are they important?

To thrive as a Referral Representative, you need strong organizational skills, attention to detail, and experience with customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with electronic referral management systems, scheduling software, and basic office applications is commonly required, with some employers preferring experience in medical terminology or healthcare processes. Outstanding interpersonal, problem-solving, and communication skills set top candidates apart, as they regularly coordinate between patients, providers, and internal teams. These skills ensure efficient and accurate referral processing, support positive patient experiences, and contribute to the smooth operation of healthcare or service organizations.

Can you get paid for job referrals?

Referral representatives often earn bonuses or commissions for successfully referring candidates who are hired, making referral payments a common incentive in many organizations. The specific amount and eligibility depend on the company's policies and the terms of the referral program. These programs typically require the referral to meet certain criteria, such as completing the interview process or staying employed for a set period.

How to become a referral representative?

To become a referral representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and familiarity with referral or CRM software may improve job prospects. Some positions may require background checks or training programs before starting.
More about Referral Representative jobs

What are the most commonly searched types of Referral Representative jobs?

The most popular types of Referral Representative jobs are:

What states have the most Referral Representative jobs?

States with the most job openings for Referral Representative jobs include:

What job categories do people searching Referral Representative jobs look for?

The top searched job categories for Referral Representative jobs are:

Infographic showing various Referral Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Referral Representative

Whittier, CA • On-site


PIH Health
Health Care and Social Assistance • 5 - 10K employees

8.6

Company rating: 8.6 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

8th of 894 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


$18 - $24.25/hr

Full-time

Posted 13 days ago


Job description

The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services.  Maintains accurate records, notifies all concerned parties about the status of pending authorizations in order to facilitate treatment for patients. Functions as Scheck-Out Receptionist as well as provides back up support to the front office. The Representative works under general supervision to perform various front office cuties in the medical office setting to ensure efficient operations, as well as prepare/complete various charge documents prior to forwarding to Business Services; maintains positive relationships with patients, family members, visitors, and employees.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.


PIH Health logo

About PIH Health

Sourced by ZipRecruiter

* PIH Health is a nonprofit health and wellness network serving Los Angeles and Orange Counties. Our integrated system consists of 747 beds at two acute care hospitals and a multi-specialty medical group. * Strong community reputation * 2014, 2015 Favorite Workplace * Innovative, transparent, family-like culture

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Whittier, CA, US

Year founded

1959


What PIH Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom