ZipRecruiter

Log In

1

Referral Representative Jobs (NOW HIRING)

Lancesoft

Referral Representative

Lenexa, KS · On-site

$16 - $19.62/hr

Referral Representative I Job ID: 23011-1 Location: Lenexa KS 66219 Duration: 7/21/2026 - 10/27/2026 Shift/Time Zone: 3rd Shift/Central Time/AMR-60X-THIRD Summary: Handle all internal and external ...

Lancesoft

Referral Representative

Lewisville, TX · On-site

$16 - $18.35/hr

Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues. Act as a liaison between internal and external customers and ...

Lancesoft

Referral Representative

Lewisville, TX · On-site

$16 - $18.35/hr

Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues. Act as a liaison between internal and external customers and ...

Trinity Health

Referral Representative

Hartford, CT · On-site

$17.25 - $22/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

CYNET SYSTEMS

Referral Representative

Lewisville, TX · On-site

$18/hr

Retrieve, sort and process specimens for shipment to referral laboratories. * Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature ...

Beacon Health System

Referral Representative

South Bend, IN · On-site

$16.75 - $22.50/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.

Trinity Health

$15.75 - $20.25/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

Grand Mental Health

Referral Representative

Tulsa, OK · On-site

$18.69/hr

This position is responsible and held accountable for the following duties: • Processes all incoming referrals to the Agency. • Enters referrals into Agency systems and follow-up as directed to ...

CYNET SYSTEMS

Referral Representative

Lewisville, TX · On-site

$18/hr

Retrieve, sort and process specimens for shipment to referral laboratories. * Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature ...

Synectics Inc

Referral Representative

Lenexa, KS · On-site

$19.62/hr

Act as a liaison between internal and external customers and Referral vendors. * Retrieve, sort and process specimens for shipment to referral laboratories. * Ensure sample quality and accuracy.

Trinityhealth

$15.75 - $20.25/hr

Working under the direction of the Referrals Supervisor, this position is responsible providing a variety of support services which are essential to the efficient operation of the organization ...

next page

Showing results 1-20

All JobsReferral Representative Jobs

Referral Representative information

See salary details

$24.5K

$44.2K

$77K

How much do referral representative jobs pay per year?

As of Aug 5, 2026, the average yearly pay for referral representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a referral representative?

A Referral Representative is responsible for processing and managing referrals for services, ensuring patients or clients are directed to the appropriate resources. They communicate with healthcare providers, insurance companies, or other organizations to facilitate smooth referral coordination. Their duties often include verifying eligibility, obtaining required authorizations, and updating records. Strong communication and organizational skills are essential for this role.

What are the typical daily responsibilities of a referral representative?

As a Referral Representative, your day usually involves managing incoming and outgoing referral requests, verifying patient eligibility and benefits, and coordinating appointments between patients and specialists or service providers. You'll communicate with both patients and healthcare professionals to gather required information and ensure a smooth handoff. The role frequently requires detailed documentation, strict adherence to privacy protocols, and timely follow-up on pending or incomplete referrals. You'll often work closely with schedulers, case managers, and insurance coordinators to make sure every referral is accurately processed and patients receive timely care.

What are the key skills and qualifications needed to thrive in the referral representative position, and why are they important?

To thrive as a Referral Representative, you need strong organizational skills, attention to detail, and experience with customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with electronic referral management systems, scheduling software, and basic office applications is commonly required, with some employers preferring experience in medical terminology or healthcare processes. Outstanding interpersonal, problem-solving, and communication skills set top candidates apart, as they regularly coordinate between patients, providers, and internal teams. These skills ensure efficient and accurate referral processing, support positive patient experiences, and contribute to the smooth operation of healthcare or service organizations.

More about Referral Representative jobs
What are the most commonly searched types of Referral Representative jobs? The most popular types of Referral Representative jobs are:
What states have the most Referral Representative jobs? States with the most job openings for Referral Representative jobs include:
What job categories do people searching Referral Representative jobs look for? The top searched job categories for Referral Representative jobs are:
Referral Representative jobs near you
Infographic showing various Referral Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 15% Part Time, and 19% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Referral Representative

Lancesoft

Lenexa, KS • On-site

$16 - $19.62/hr

Temporary

Posted 8 days ago

Job description


Title: Referral Representative I
Job ID: 23011-1
Location: Lenexa KS 66219
Duration: 7/21/2026 - 10/27/2026
Shift/Time Zone: 3rd Shift/Central Time/AMR-60X-THIRD
Summary:
Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues.
Act as a liaison between internal and external customers and Referral vendors.
Duties and Responsibilities
Retrieve, sort and process specimens for shipment to referral laboratories.
Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.
Handle all customer inquiries regarding reporting of results, service failures, and other quality issues to provide customer satisfaction.
Report laboratory results using established protocols.
Perform investigations and provide resolution to complex Referral Testing issues.
Research test availability using established protocol for selecting a referral vendor.
Assist Client Services, Customers and Sales by effectively answering questions and responding to concerns in a timely manner.
Communicate all tests not performed [TNP's] and lab accidents to clients within 24 hours of notification. Document thoroughly;elevate issues of concern to supervisor.
Identify and escalate Reportable Quality incidents to supervisors.
Maintain work area in a safe, functional and sanitary condition.
Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
Other duties as assigned.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
Required Work Experience:
Minimum one (1) to two (2) years clinical laboratory experience. Preferred Work Experience: Customer service and/or medical background preferred.
Physical and Mental Requirements:
The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently;objects 11 to 25 pounds are lifted and carried occasionally;objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
Ability to stand and work at the bench for long periods of time.
Frequent walking and/or standing. Knowledge:
Basic understanding of the operations of Client Services and Specimen Processing.
Thorough understanding of Referral Testing.
Basic medical terminology applicable to clinical laboratory.
Skills:
Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
Demonstrate strong independent problem-solving skills.
Interpersonal skills necessary to deal courteously and effectively with supervisors, coworkers and clients.
Communication skills necessary to handle telephone inquiries from clients and vendors.
Ability to deal with patient and client information in a confidential manner.
Good data entry skills required.
Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems
Education Requirements:
High School Diploma or equivalent - REQUIRED
Work Environment:
Required to handle biological samples and potentially hazardous chemicals
Meet Your Recruiter
Atul Mishra
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

FacebookTwitter

View All LanceSoft Jobs

Apply