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Referral Representative Jobs (NOW HIRING)

Synectics

Referral Representative

Pittsburgh, PA · On-site

$35K - $40K/yr

Handle all internal and external customer contact regarding Referral Testing. R * eceive, resolve and follow up with complex customer issues. * Act as a liaison between internal and external ...

Beacon Health System

Referral Rep (BMG)

South Bend, IN · On-site

$17.75 - $23/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.

HealthLinc

Referral Representative (51259)

East Chicago, IN · On-site

$16.50 - $21/hr

As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position ...

HealthLinc

Referral Representative (51259)

East Chicago, IN · On-site

$16.50 - $21/hr

As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position ...

Beacon Health System

Referral Rep (BMG)

South Bend, IN · On-site

$17.75 - $23/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.

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$24.5K

$44.2K

$77K

How much do referral representative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for referral representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Referral Representative job?

A Referral Representative is responsible for processing and managing referrals for services, ensuring patients or clients are directed to the appropriate resources. They communicate with healthcare providers, insurance companies, or other organizations to facilitate smooth referral coordination. Their duties often include verifying eligibility, obtaining required authorizations, and updating records. Strong communication and organizational skills are essential for this role.

What are the typical daily responsibilities of a Referral Representative?

As a Referral Representative, your day usually involves managing incoming and outgoing referral requests, verifying patient eligibility and benefits, and coordinating appointments between patients and specialists or service providers. You'll communicate with both patients and healthcare professionals to gather required information and ensure a smooth handoff. The role frequently requires detailed documentation, strict adherence to privacy protocols, and timely follow-up on pending or incomplete referrals. You'll often work closely with schedulers, case managers, and insurance coordinators to make sure every referral is accurately processed and patients receive timely care.

What are the key skills and qualifications needed to thrive in the Referral Representative position, and why are they important?

To thrive as a Referral Representative, you need strong organizational skills, attention to detail, and experience with customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with electronic referral management systems, scheduling software, and basic office applications is commonly required, with some employers preferring experience in medical terminology or healthcare processes. Outstanding interpersonal, problem-solving, and communication skills set top candidates apart, as they regularly coordinate between patients, providers, and internal teams. These skills ensure efficient and accurate referral processing, support positive patient experiences, and contribute to the smooth operation of healthcare or service organizations.

How to become a referral specialist?

To become a referral specialist, typically you need a high school diploma or equivalent, strong communication skills, and experience in customer service or healthcare. Some roles may require knowledge of referral processes, familiarity with electronic health records, or relevant certifications. Gaining experience through entry-level positions can help build the necessary skills for advancement.
More about Referral Representative jobs
What are the most commonly searched types of Referral Representative jobs? The most popular types of Referral Representative jobs are:
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Referral Representative jobs near you
Infographic showing various Referral Representative job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Referral Representative

Piedmont Healthcare Inc.

Columbus, GA • On-site

$33K - $38K/yr

Full-time

Posted 13 days ago

Piedmont Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 449 frontline employees who took The Breakroom Quiz

403rd of 867 rated healthcare providers

Job description

Overview
Referral Representative, FT, Piedmont Columbus John B. Amos Cancer Center
Processes all referral requests for the practice, including in-office and telephone requests for primary care physician to specialist physician referrals, in accordance with individual office protocol while following mandated insurance guidelines.
Responsibilities
Processes all referral requests for the practice, including in-office and telephone requests for primary care physician to specialist physician referrals, in accordance with individual office protocol while following mandated insurance guidelines.
Qualifications
Education
  • H.S. Diploma or General Education Degree (GED) Required
  • Associate's Degree Preferred
Work Experience
  • 2 years of related experience, preferably a medical office setting. Required or
  • Associate's degree can substituted in lieu of experience requirement
Licenses and Certifications
  • None Required

Business Unit : Company Name
Piedmont Columbus Midtown

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