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Referral Representative Jobs in Texas (NOW HIRING)

Retrieve, sort and process specimens for shipment to referral laboratories. * Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature ...

Retrieve, sort and process specimens for shipment to referral laboratories. * Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature ...

Referral Representative I - Houston, TX, Monday to Friday, 2:00 PM to 10:30 PM, with rotational weekends Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for ...

The Referral Specialist is responsible for performing all aspects of the patient referral process ... Minimum Work Experience * 6 months Scheduling Rep experience * Required Licenses/Certifications

The Referral Specialist is responsible for performing all aspects of the patient referral process ... Minimum Work Experience * 6 months Scheduling Rep experience * Required Licenses/Certifications

Referral Coordinator

Austin, TX

$17.75 - $23.25/hr

Monitors templates for appointment availability Assists in the expansion of the referral department ... Representative, or Dental Assistant Employment Type: FULL_TIME

Represent Zinda Law Group at networking events, conferences, bar associations, community organizations, and industry functions. * Continuously evaluate the referral network to identify high-value ...

Represent Allied OMS with professionalism, warmth, and credibility in every provider interaction ... You like to win -- and you measure that by referral growth, relationship depth, and territory ...

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Showing results 1-20

Referral Representative information

See Texas salary details

$22.8K

$41.2K

$71.7K

How much do referral representative jobs pay per year?

As of Aug 23, 2026, the average yearly pay for referral representative in Texas is $41,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $40,100.00 per year, depending on experience, location, and employer.

What is a referral representative?

A Referral Representative is responsible for processing and managing referrals for services, ensuring patients or clients are directed to the appropriate resources. They communicate with healthcare providers, insurance companies, or other organizations to facilitate smooth referral coordination. Their duties often include verifying eligibility, obtaining required authorizations, and updating records. Strong communication and organizational skills are essential for this role.

What are the typical daily responsibilities of a referral representative?

As a Referral Representative, your day usually involves managing incoming and outgoing referral requests, verifying patient eligibility and benefits, and coordinating appointments between patients and specialists or service providers. You'll communicate with both patients and healthcare professionals to gather required information and ensure a smooth handoff. The role frequently requires detailed documentation, strict adherence to privacy protocols, and timely follow-up on pending or incomplete referrals. You'll often work closely with schedulers, case managers, and insurance coordinators to make sure every referral is accurately processed and patients receive timely care.

What are the key skills and qualifications needed to thrive in the referral representative position, and why are they important?

To thrive as a Referral Representative, you need strong organizational skills, attention to detail, and experience with customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with electronic referral management systems, scheduling software, and basic office applications is commonly required, with some employers preferring experience in medical terminology or healthcare processes. Outstanding interpersonal, problem-solving, and communication skills set top candidates apart, as they regularly coordinate between patients, providers, and internal teams. These skills ensure efficient and accurate referral processing, support positive patient experiences, and contribute to the smooth operation of healthcare or service organizations.

Can you get paid for job referrals?

Referral representatives often earn bonuses or commissions for successfully referring candidates who are hired, making referral payments a common incentive in many organizations. The specific amount and eligibility depend on the company's policies and the terms of the referral program. These programs typically require the referral to meet certain criteria, such as completing the interview process or staying employed for a set period.

How to become a referral representative?

To become a referral representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and familiarity with referral or CRM software may improve job prospects. Some positions may require background checks or training programs before starting.

What are the most commonly searched types of Referral Representative jobs in Texas?

The most popular types of Referral Representative jobs in Texas are:

Infographic showing various Referral Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $41,197 per year, or $19.8 per hour.

Referral Representative

CYNET SYSTEMS

Lewisville, TX • On-site

$18/hr

Contractor

Re-posted 3 days ago


Job description

Job Overview:

Requirement/Must Have:

  • Minimum 1+ years clinical laboratory experience.
  • Customer service and/or medical background preferred.

Responsibilities:

  • Retrieve, sort and process specimens for shipment to referral laboratories.
  • Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
  • Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.
  • Handle all customer inquiries regarding reporting of results, service failures, and other quality issues to provide customer satisfaction.
  • Report laboratory results using established protocols.
  • Perform investigations and provide resolution to complex Referral Testing issues.
  • Research test availability using established protocol for selecting a referral vendor.
  • Assist Client Services, Customers and Sales by effectively answering questions and responding to concerns in a timely manner.
  • Communicate all tests not performed [TNP's] and lab accidents to clients within 24 hours of notification. Document thoroughly; elevate issues of concern to supervisor.
  • Identify and escalate Reportable Quality incidents to supervisors.
  • Maintain work area in a safe, functional and sanitary condition.
  • Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
  • Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
  • Other duties as assigned.

Skills:

  • Detail-oriented with the ability to work independently and establish work priorities.
  • Strong independent problem-solving skills.
  • Interpersonal skills necessary to deal courteously and effectively with supervisors, coworkers and clients.
  • Communication skills necessary to handle telephone inquiries from clients and vendors.
  • Ability to deal with patient and client information in a confidential manner.
  • Good data entry skills required.
  • Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.

Education and Experience:

  • High School Diploma or equivalent - REQUIRED.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
 
Explore our full employee benefits: Cynet Benefits

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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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