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Patient Service Representative Jobs in Texas (NOW HIRING)

Solis Mammography

Patient Service Representative

Frisco, TX · On-site

$16.50 - $20.75/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 5575 Warren Pkwy Ste 220, Frisco, TX 75034 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 7:45am-4:15pm ...

Solis Mammography

Patient Service Representative

Cypress, TX · On-site

$15.25 - $19.50/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 21216 Northwest Fwy, Suite 220 Cypress, TX 77429 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:30-5pm ...

Solis Mammography

Patient Service Representative

Mckinney, TX · On-site

$16.25 - $20.75/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 4820 Medical Center Dr Suite 110 McKinney, TX 75069 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8 ...

Solis Mammography

Patient Service Representative

Plano, TX · On-site

$16.75 - $21.50/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 3801 W. 15th Street, Bldg. B, Suite 150A Plano, TX 75075 Work Hours: Full-Time, 40 hours weekly, Monday-Friday ...

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Patient Service Representative information

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How much do patient service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for patient service representative in Texas is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.95 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are the most commonly searched types of Patient Service Representative jobs in Texas?

The most popular types of Patient Service Representative jobs in Texas are:

What are popular job titles related to Patient Service Representative jobs in Texas?

For Patient Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Texas look for?

The top searched job categories for Patient Service Representative jobs in Texas are:

What cities in Texas are hiring for Patient Service Representative jobs?

Cities in Texas with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,266 per year, or $18.4 per hour.

Patient Service Representative

University Health - San Antonio

San Antonio, TX

$15.75 - $20/hr

Full-time

Re-posted 14 days ago

Job description

POSITION SUMMARY/RESPONSIBILITIES

The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans

EDUCATION/EXPERIENCE

High School graduate or equivalent is required. A combined minimum of (3) years’ experience in hospital or physician billing, collections and/or auditing is preferred. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs.  Must possess strong interpersonal and communications skills

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