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Entry Level Patient Service Representative Jobs in Texas

Patient Service Representative

Richardson, TX ยท On-site

$16 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Richardson, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

New

Patient Service Representative

San Antonio, TX ยท On-site

$15.75 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location:San Antonio, TX * Hours: Monday-Friday, 8am-5pm * In office THE POSITION: We are looking for a full-time Patient Service Representative to join our customer ...

Patient Service Representative

Richardson, TX ยท On-site

$15.75 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Richardson, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

New

Patient Service Representative

San Antonio, TX ยท On-site

$15.75 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location:San Antonio, TX * Hours: Monday-Friday, 8am-5pm * In office THE POSITION: We are looking for a full-time Patient Service Representative to join our customer ...

Patient Service Representative

San Antonio, TX ยท On-site

$15.50 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location:San Antonio, TX * Hours: Monday-Friday, 8am-5pm * In office THE POSITION: We are looking for a full-time Patient Service Representative to join our customer ...

Patient Service Representative

Houston, TX ยท On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Houston, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

Patient Service Representative

San Antonio, TX ยท On-site

$16 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location:San Antonio, TX * Hours: Monday-Friday, 8am-5pm * In office THE POSITION: We are looking for a full-time Patient Service Representative to join our customer ...

Patient Service Representative

Richardson, TX ยท On-site

$16 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Richardson, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

New

Patient Service Representative

Granbury, TX ยท On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 1310B Paluxy Rd Suite 1000, Granbury, TX 76048 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 6:30am-3 ...

Patient Service Representative

Houston, TX ยท On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Houston, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

Patient Service Representative

Richardson, TX ยท On-site

$16 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Richardson, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

New

Patient Service Representative

Houston, TX ยท On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Houston, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

Patient Service Representative

Houston, TX ยท On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Houston, TX * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

Patient Service Representative

Plano, TX ยท On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 3801 W. 15th Street, Bldg. B, Suite 150A Plano, TX 75075 Work Hours: Full-Time, 40 hours weekly, Monday-Friday ...

Patient Service Representative

Granbury, TX ยท On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 1310B Paluxy Rd Suite 1000, Granbury, TX 76048 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 6:30am-3 ...

Patient Service Representative

Plano, TX ยท On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 3801 W. 15th Street, Bldg. B, Suite 150A Plano, TX 75075 Work Hours: Full-Time, 40 hours weekly, Monday-Friday ...

Patient Service Representative

Flower Mound, TX ยท On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 4001 Long Prairie Rd Ste 115, Flower Mound, TX 75028 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 7 ...

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Showing results 1-20

Entry Level Patient Service Representative information

See Texas salary details

$12

$18

$24

How much do entry level patient service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level patient service representative in Texas is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.95 per hour, depending on experience, location, and employer.

What does an entry level patient service representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

What are the key skills and qualifications needed to thrive as an entry level patient service representative?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

What are some common challenges faced by entry level patient service representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What are the most commonly searched types of Patient Service Representative jobs in Texas?

The most popular types of Patient Service Representative jobs in Texas are:

What cities in Texas are hiring for Entry Level Patient Service Representative jobs?

Cities in Texas with the most Entry Level Patient Service Representative job openings:

Infographic showing various Entry Level Patient Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,266 per year, or $18.4 per hour.

Patient Service Representative

705004 - Clin-Ops Guest & Patient Svc

Dallas, TX โ€ข On-site

$17.50 - $22/hr

Other

Medical, Retirement, PTO

Posted 5 days ago


Job description

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
As a Patient Services Representative, this position promotes UT Southwestern Medical Center as the preferred destination for excellent patient care, outcomes, safety and service.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
  • Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
  • Education

  • High School Diploma or GED
  • Experience

  • Six (6) months customer service experience
  • Licenses and Certifications

  • Heartsaver/CPR AED within 90 Days
JOB DUTIES
  • Provides a welcoming presence at all entrances. Greets patients, their families and guests, in building lobbies or other patient care areas; provides escorts and wheelchair assistance, ensuring patient comfort and safety at all times.
  • Seeks to understand the needs of the internal and external customers; meeting and exceeding those needs. Serves as a liaison between patients, their families, friends and our medical staff. Performs other duties as required to provide fast and friendly genuine hospitality.
  • Responds to patients inquiries for information in person and over the telephone providing information regarding health care services; provides directions to various facilities and services (restrooms, dining, etc.).
  • Keeps current on UT Southwestern Campus information in order to answer phones, respond to requests & providing appropriate information as required. Respectfully interacts with emotionally ill patients and family members.
  • Works with Lead Patient Services Representatives to solve specific problems either on a one to one basis or in groups. Provides assistance to Lead Patient Services Representative to ensure successful business operations.
  • Demonstrates attention to detail, maintains confidentiality, demonstrates accuracy and thoroughness, follows policies and procedures, follows instructions, responds to leadership direction and arrives to work, meetings and appointments on time.
  • Provides assistance with electronic and in person patient check in located at the applicable Guest and Patient Services desks across campus.
  • Communicates changes effectively, prepares and supports those affected by change, monitors transition and evaluates results and applies feedback to improve performance.
  • Listens, apologizes, finds a solution and follows through when resolving guest problems.
  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest services.
  • Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients b) Directly interacting with or caring for human subject research participants.
  • Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.