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Entry Level Patient Service Representative Jobs in Houston, TX

ZOLL LifeVest

Patient Service Representative

Galveston, TX · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

US Fertility

Patient Service Representative

Houston, TX · On-site

$16.75 - $21.25/hr

Patient Service Representative Build What Matters Most--Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the ...

US Fertility

Patient Service Representative

Houston, TX · On-site

$16.75 - $21.25/hr

In this role, the Patient Services Representative will: * Greet patients and manage front office * Check patients in for appointments and sanitize rooms * Answer patient phone calls and route ...

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Entry Level Patient Service Representative information

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How much do entry level patient service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level patient service representative in Houston, TX is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.43 per hour, depending on experience, location, and employer.

What does an entry level patient service representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

What are the key skills and qualifications needed to thrive as an entry level patient service representative?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

What are some common challenges faced by entry level patient service representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What cities near Houston, TX are hiring for Entry Level Patient Service Representative jobs?

Cities near Houston, TX with the most Entry Level Patient Service Representative job openings:

Entry Level Patient Service Representative jobs near you
Infographic showing various Entry Level Patient Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,224 per year, or $18.9 per hour.

Patient Service Representative

Houston, TX

Pediatric Home Service
Health Care and Social Assistance • 1 - 5K employees

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Paid breaks

Learn more about Pediatric Home Serviceexternal

$16.75 - $21.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Job description

At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team thats committed to putting children and families first.

  • Position: Patient Service Representative
  • Location: Houston, TX
  • Hours: Monday-Friday, 8am-5pm

THE POSITION:

We are looking for a full-time Patient Service Representative to join our customer-focused, supportive team. Our Customer Service department is a fast-paced, high-energy environment and youll find yourself challenged and required to use critical thinking every day. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically fragile children and their families.

  • Creates and confirms delivery tickets for Durable Medical Equipment (DME
  • Creates IV Delivery Tickets (as applicable)
  • Assists internal and external customers and staff through the Customer Service help desk, phone calls, email or face to face encounters
  • Serves as the Patient Services Coordinator of the Day (COD) (as applicable)
  • Maintains database of physician orders
  • Performs call-outs
  • Processes returned mail
  • Processes to dos
  • Obtains patient supply orders via telephone, fax or helpdesk
  • Obtains physician orders for products and services provided
  • Obtains and assists with new patient referrals via telephone and completes the DME intake
  • Updates patient account information on an ongoing basis, including patient change forms
  • Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
  • Coordinates courier service with appropriate staff for deliveries as needed
  • Maintain compliance with HIPAA and PHS requirements regarding internal and external electronic medical record (EHR) access
  • On-call duties/rotation may be required based on business need
  • Other duties as assigned

REQUIREMENTS:

  • High school diploma or 16 months of related experience and/or training, or an equivalent combination of education and experience.
  • Durable medical equipment (DME) intake/ admissions experience preferred
  • Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
  • Experience in Brightree EHR a plus!

BENEFITS

  • Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
  • 401(k) Matching to help secure your future
  • Tuition Reimbursement to support your educational and professional growth
  • Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
  • Health and Dental insurance
  • Short & Long Term Disability and Life Insurance

Interested candidates should apply online at http://www.phscareers.com.

We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123

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