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Patient Account Representative Jobs in Texas (NOW HIRING)

Cook Children's

Patient Account Rep

Fort Worth, TX · On-site

$17.25 - $22.75/hr

Patient Account Representative The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal ...

Medix

Patient Account Representative

San Antonio, TX · On-site

$20 - $23/hr

Are you ready for your next career adventure as a Patient Account Representative? We are currently hiring immediately! We are dedicated and devoted to consistently improving the culture of our team ...

Cook Children's

Patient Account Rep

Fort Worth, TX · On-site

$17.25 - $22.75/hr

Patient Account Representative The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal ...

Medix

Patient Account Representative

Addison, TX · On-site

$19 - $25/hr

Job Summary The Patient Account Representative is responsible for delivering exceptional service to individuals with inquiries related to specialized medical and surgical billing. This role plays a ...

UHS

Patient Account Representative/Collector

Houston, TX · On-site

$25 - $28/hr

Patient Account Representative/Collector Key Responsibilities include: * Complete third party follow up on outstanding insurance claims through contact with payers. * Provide insurance verification ...

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Patient Account Representative information

See Texas salary details

$10

$19

$26

How much do patient account representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient account representative in Texas is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.30 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
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Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Texas as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 17% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,505 per year, or $20 per hour.

Patient Account Rep

Cook Children's

Fort Worth, TX • On-site

$17.25 - $22.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Cook Children's Health Care System rating

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

110th of 898 rated healthcare providers

Job description

Patient Account Representative

The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal guidelines for accurate claims processing. This position processes electronic and paper claims for Nursing (hourly and visit), Rehab, Durable Medical Equipment, and Infusion services, reconciles patient accounts and works with the accounts receivable; providing the Patient Account manager with financial data; volume data and trend analyses. This position serves as liaison between assigned departments and patient accounts, communicating effectively with patients, payors and other departments regarding collection of outstanding accounts, maintaining proper documentation and edits of work performed; and at all times maintaining a professional demeanor.

Education and Experience:

  • High School Diploma
  • Preferred 1 year billing or related experience in Home Health setting; in lieu of billing experience 2 years of customer service
  • Preferred knowledge of Federal and State billing guidelines
  • High degree of interpersonal skills
  • Computer proficiency

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

What Cook Children's Health Care System employees say

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About Cook Children's Health Care System

Sourced by ZipRecruiter

Cook Children's Health Care System, based in Fort Worth, Texas, operates in the healthcare industry with a primary focus on pediatric health services. Established in 1918, the system has been committed to improving the health of children through the prevention and treatment of childhood diseases. This integrated pediatric healthcare system includes a medical center, physician network, home health company, research institute, and a health plan. At the core of its operations is the mission to 'Improve the Health of Every Child' in its community, reflecting its commitment to providing quality care, research, education, and prevention and wellness services.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Worth, TX, US

Year founded

1918

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