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Remote Patient Access Jobs in Texas (NOW HIRING)

Axena Health, Inc.

Patient Access Associate

Dallas, TX · On-site +1

$25 - $29/hr

This is a remote role with the ability to work anywhere in the United States. A brief introduction to the role: The Patient Access Associate supports patients seeking insurance coverage for the Leva ...

New

Axena Health, Inc.

Patient Access Associate

Dallas, TX · Remote

$25 - $29/hr

This is a remote role with the ability to work anywhere in the United States. A brief introduction to the role: The Patient Access Associate supports patients seeking insurance coverage for the Leva ...

New

SmithRx

Patient Access Specialist (Inbound)

Plano, TX · Remote

$16.50 - $22/hr

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage ...

SmithRx

Patient Access Specialist (Inbound)

Plano, TX · Remote

$16.50 - $22/hr

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Fully Remote About the Role We are seeking a Remote Healthcare Call Center Representative to join a Patient Access team supporting patients with appointment scheduling and general healthcare ...

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Remote Patient Access information

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$12

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How much do remote patient access jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote patient access in Texas is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.

What is a remote patient access specialist?

A Remote Patient Access Specialist is a healthcare professional who assists patients with the administrative aspects of accessing medical care, such as scheduling appointments, verifying insurance, obtaining authorizations, and answering questions about billing or services—all while working remotely. They serve as the first point of contact for patients and help ensure a smooth experience from registration to care delivery. This role requires strong communication skills, attention to detail, and knowledge of healthcare systems and privacy regulations.

What are the key skills and qualifications needed to thrive as a remote patient access specialist?

To thrive as a Remote Patient Access Specialist, you need strong knowledge of healthcare registration processes, insurance verification, and patient data management, typically supported by a high school diploma or equivalent and healthcare experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility tools is essential. Excellent communication, attention to detail, and problem-solving abilities help you effectively interact with patients and healthcare providers remotely. These skills ensure accurate patient information handling, smooth access to care, and positive patient experiences in a virtual environment.

What are some common challenges faced in a remote patient access role, and how can they be managed effectively?

A common challenge in a Remote Patient Access role is ensuring clear and compassionate communication with patients over phone or online channels, especially when verifying insurance or explaining complex billing details. Additionally, working remotely can make collaboration with clinical and administrative teams more challenging, requiring strong organization and proactive communication. To manage these challenges, it's important to utilize secure digital tools, follow clear protocols, and maintain regular virtual check-ins with teammates to ensure consistent service quality and information flow.

What is the difference between Remote Patient Access vs Remote Medical Receptionist?

AspectRemote Patient AccessRemote Medical Receptionist
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; administrative or customer service experience
Work EnvironmentRemote, healthcare provider offices, hospitalsRemote, healthcare clinics, hospitals
Job ResponsibilitiesScheduling, patient data entry, insurance verificationAnswering calls, appointment scheduling, patient inquiries

Remote Patient Access and Remote Medical Receptionist roles both support healthcare operations remotely, but Remote Patient Access focuses more on patient data management and insurance processes, while Remote Medical Receptionists handle communication and appointment coordination. Both require healthcare knowledge and excellent communication skills, making them similar yet distinct roles in the healthcare industry.

What are the most commonly searched types of Patient Access jobs in Texas?

The most popular types of Patient Access jobs in Texas are:

What are popular job titles related to Remote Patient Access jobs in Texas?

For Remote Patient Access jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access jobs in Texas look for?

The top searched job categories for Remote Patient Access jobs in Texas are:

What cities in Texas are hiring for Remote Patient Access jobs?

Cities in Texas with the most Remote Patient Access job openings:

Remote Patient Access jobs near you
Infographic showing various Remote Patient Access job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,584 per year, or $18.1 per hour.

Patient Access Associate

Dallas, TX • On-site, Remote

Axena Health, Inc.
See more jobs at Axena Health, Inc.external

$25 - $29/hr

Full-time

Posted 3 days ago

New

Job description

This is a remote role with the ability to work anywhere in the United States.
A brief introduction to the role:
The Patient Access Associate supports patients seeking insurance coverage for the Leva® Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage appeals. This role serves as an important operational support function within the Patient Access team and works closely with Intake Specialists, Patient Access Specialists, and external partners to ensure timely and accurate insurance submissions.
The Patient Access Associate is expected to manage the authorization process with both speed and strategic attention to detail. The role requires the ability to move cases efficiently through payer workflows while ensuring that submissions are complete, well-documented, and positioned to maximize the likelihood of approval.
The successful candidate will demonstrate strong organizational skills, effective communication with patients and payers, and the ability to navigate payer processes with urgency while maintaining a high level of accuracy and professionalism.
Responsibilities include:
  • Assist with preparation and submission of insurance prior authorization requests
  • Track authorization status through payer portals such as Availity and other payer systems
  • Conduct payer follow-up calls and document updates in a timely manner to prevent delays in authorization decisions
  • Support the rapid and effective movement of cases through the authorization process while ensuring documentation quality
  • Maintain accurate case documentation within Salesforce CRM and internal tracking systems
  • Coordinate with providers and internal teams to quickly obtain missing documentation needed for authorization approval
  • Communicate clearly with patients regarding authorization status and next steps to maintain engagement throughout the process
  • Prepare and submit authorization appeals after denials
  • Identify simple opportunities to strengthen authorization submissions based on payer requirements
  • Ensure all work is completed in compliance with HIPAA and company policies

Qualifications needed:
  • Remote work environment with a quiet and secure workspace
  • 1-3 years of healthcare administrative, patient access, or insurance verification experience
  • Experience with prior authorization workflows and payer requirements
  • Experience with Availity or other payer authorization portals preferred
  • Experience with Salesforce or similar CRM systems
  • Ability to manage cases with both urgency and accuracy
  • Strong written and verbal communication skills
  • Ability to work independently while contributing to a team-based environment

Compensation:
  • The anticipated hourly rate for this position is $25-$29 per hour, with the final rate determined based on factors such as experience and geographic location. Benefits and equity are also part of the role.

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