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Remote Patient Access Jobs in Texas (NOW HIRING)

Patient Access Specialist (Inbound)

Plano, TX · Remote

$16.50 - $22/hr

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage ...

New

Patient Access Specialist (Inbound)

Plano, TX · Remote

$16.50 - $22/hr

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage ...

New

Fully Remote About the Role We are seeking a Remote Healthcare Call Center Representative to join a Patient Access team supporting patients with appointment scheduling and general healthcare ...

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Showing results 1-20

Remote Patient Access information

See Texas salary details

$12

$18

$21

How much do remote patient access jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote patient access in Texas is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote patient access role, and how can they be managed effectively?

A common challenge in a Remote Patient Access role is ensuring clear and compassionate communication with patients over phone or online channels, especially when verifying insurance or explaining complex billing details. Additionally, working remotely can make collaboration with clinical and administrative teams more challenging, requiring strong organization and proactive communication. To manage these challenges, it's important to utilize secure digital tools, follow clear protocols, and maintain regular virtual check-ins with teammates to ensure consistent service quality and information flow.

What is a remote patient access specialist?

A Remote Patient Access Specialist is a healthcare professional who assists patients with the administrative aspects of accessing medical care, such as scheduling appointments, verifying insurance, obtaining authorizations, and answering questions about billing or services—all while working remotely. They serve as the first point of contact for patients and help ensure a smooth experience from registration to care delivery. This role requires strong communication skills, attention to detail, and knowledge of healthcare systems and privacy regulations.

What is the difference between Remote Patient Access vs Remote Medical Receptionist?

AspectRemote Patient AccessRemote Medical Receptionist
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; administrative or customer service experience
Work EnvironmentRemote, healthcare provider offices, hospitalsRemote, healthcare clinics, hospitals
Job ResponsibilitiesScheduling, patient data entry, insurance verificationAnswering calls, appointment scheduling, patient inquiries

Remote Patient Access and Remote Medical Receptionist roles both support healthcare operations remotely, but Remote Patient Access focuses more on patient data management and insurance processes, while Remote Medical Receptionists handle communication and appointment coordination. Both require healthcare knowledge and excellent communication skills, making them similar yet distinct roles in the healthcare industry.

What are the key skills and qualifications needed to thrive as a remote patient access specialist?

To thrive as a Remote Patient Access Specialist, you need strong knowledge of healthcare registration processes, insurance verification, and patient data management, typically supported by a high school diploma or equivalent and healthcare experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility tools is essential. Excellent communication, attention to detail, and problem-solving abilities help you effectively interact with patients and healthcare providers remotely. These skills ensure accurate patient information handling, smooth access to care, and positive patient experiences in a virtual environment.
What are the most commonly searched types of Patient Access jobs in Texas? The most popular types of Patient Access jobs in Texas are:
What cities in Texas are hiring for Remote Patient Access jobs? Cities in Texas with the most Remote Patient Access job openings:
Infographic showing various Remote Patient Access job openings in Texas as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,584 per year, or $18.1 per hour.

Hybrid/Remote Patient Access Specialist

Catalyst Physician Group

Arlington, TX • On-site, Remote

$17 - $18.50/hr

Full-time

Re-posted 19 days ago


Catalyst Physician Group rating

6.3

Company rating: 6.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

COMPANY
At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.
At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.
Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.
JOB SUMMARY
The Patient Access Specialist at Catalyst Physician Group will handle inbound and outbound patient communications via online chats, text messaging, emails, faxes, and phones. The ideal candidate will be well-versed in utilizing advanced technologies to process these communications in a professional, efficient manner. We're a purpose-driven organization, passionate about making a positive impact on the lives of our patients and providers. Join us and be part of a rapidly growing team that's truly making a difference!
ROLE AND RESPONSIBILITIES:
  • Manage online service accounts including Healow, ZocDoc, patient portal, and webchat
  • Appointment scheduling, demographic updates, and routing messages to appropriate team members
  • Manage email requests from proxy accounts
  • Troubleshoot portal issues
  • Verify and update patient insurance information
  • Empathize with and coach patients in navigating the healthcare system
  • Meet performance metrics and service level criteria
  • Identify special needs and take proper steps to ensure patient concerns are addressed appropriately
  • Work well with a diverse group of professionals in a team environment
  • Proactively identify opportunities for improvement in work processes and/or setting.
  • Follow all HIPAA and privacy rules while discussing sensitive health information with the patient or their authorized delegates.
  • Follow all clinical safety protocols and infection control procedures

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or equivalent
  • 1-2 years of related experience in a medical office or healthcare setting
  • Experience using medical EMR systems
  • Excellent customers service and communication skills
  • Work efficiently and effectively in a fast-paced environment utilizing advanced communication technologies
  • Knowledge of HIPAA rules and regulations

PREFERRED EXPERIENCE:
  • Experience in a Primary Care office setting
  • Athena EMR experience

What Catalyst Physician Group employees say

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