ZipRecruiter

Log In

1

Referral Manager Jobs in Rochester, NY (NOW HIRING)

Genesee Regional Bank

Mortgage Administrator

Rochester, NY · Hybrid

$24.13 - $26.73/hr

Partner with the Marketing team to manage the CRM tools, including contact lists, referral sources, campaigns, follow-up activities and other CRM functions. * Maintain accurate realtor, builder ...

Genesee Regional Bank

Mortgage Administrator

Rochester, NY · On-site

$24.13 - $26.73/hr

Partner with the Marketing team to manage the CRM tools, including contact lists, referral sources, campaigns, follow-up activities and other CRM functions. * Maintain accurate realtor, builder ...

Elderwood

Manager of Business Development

Rochester, NY · On-site

$65K - $80K/yr

Developing referral and professional networks * Prospecting for new business * Conducting local market and competitive analysis * Assessing client needs and presenting tailored solutions * Managing ...

Center for Youth Services

Case Manager

Rochester, NY

$22 - $24/hr

This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing ...

Center for Youth Services

Case Manager

Rochester, NY · On-site

$22 - $24.50/hr

This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing ...

Prime Care Coordination

Care Manager

Rochester, NY · On-site

$23.50 - $25.50/hr

Generous Employee referral program * Employee Wellness Program (earn up to $250 per year!) * Numerous other benefits, please apply to find out more! Summary: The Care Manager's role is to work in ...

previous page

Showing results 41-60

All JobsReferral JobsReferral Manager JobsReferral Manager Jobs in Rochester, NY

Referral Manager information

See Rochester, NY salary details

$28.6K

$56.7K

$76.5K

How much do referral manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for referral manager in Rochester, NY is $56,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What is a referral manager?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What does a referral manager do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are the key skills and qualifications needed to thrive as a referral manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What are some common challenges faced by referral managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

More about Referral Manager jobs

What are popular job titles related to Referral Manager jobs in Rochester, NY?

For Referral Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Referral Manager jobs in Rochester, NY look for?

The top searched job categories for Referral Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Referral Manager jobs?

Cities near Rochester, NY with the most Referral Manager job openings:

Referral Manager jobs near you
Infographic showing various Referral Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $56,685 per year, or $27.3 per hour.

Intake Registered Nurse - Hospice

Webster, NY • On-site

UR Medicine Home Care Inc.
See more jobs at UR Medicine Home Care Inc.external

$67K - $111K/yr

Full-time

Posted 18 days ago

Job description

Full-Time/Part-Time
Full-Time
Location
UR Medicine Home Care Certified Services
Salary
$67,700 - $111,717
Description
Position Summary: Provide triage for patient/family phone calls and coordinate any necessary follow up with the Interdisciplinary Group (IDG) team. Initiates home care referrals over the phone from physician offices, hospitals, SNF, community agencies and community at large. Serves as a customer resource and arranges appointments for evaluation as necessary. Provides comprehensive support for field clinicians, patients, families, providers, managers and internal staff.
Scheduling: Monday - Friday, 8am to 430pm
Minimum Qualifications:
  • A graduate of an approved school of professional nursing, who is a Licensed New York State Registered Nurse (RN)
  • Experience in interviewing, assessment, communication, negotiating and decision-making skills.
  • Minimum of one year of experience in Home Care in a CHHA or related experience. Hospice experience preferred.
  • Licensed New York State Registered Nurse (RN)

Responsibilities
Qualified individuals must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodation:
Triage:
  • Triages calls from hospice patients and families/caregivers to gather information related to patient/family needs and/or symptom management.
  • Provides nursing education to patients/caregivers based on patients' plan of care and IDG recommendations.
  • Addresses medication inquiries/refills/changes, DME and supply needs, or need for home visit by a hospice nurse.

Referral Management:
  • Obtains and completes referrals over the phone for UR Medicine Hospice services. Identifies and documents the hospice focus of care, hospice diagnosis, prognosis, and essential demographic information.
  • Ensure insurance payors have been verified.
  • Communicates and coordinates referral process with the interdisciplinary team at UR Medicine Hospice and at institutions, as well as with patients/families. Involves patient and family support system in the referral process to assure the maximum involvement in patient care needs at home, if appropriate.
  • Ensures documentation meets regulatory, institution and agency/departmental standards.
  • Referrals are timely, accurate, and complete and communicated to the hospice team.
  • Electronic Medical Record (EMR) activities to include referral entry, name changes, demographic changes, NTUCs and processing deaths.

Scheduling:
  • Coordinates field staff schedules utilizing EMR scheduling tool. Ensure patients are scheduled for home visits according to departmental standards and processes.
  • Assist nurses with arranging unscheduled visits daily as needed.
  • Schedule and/or assist nurses with scheduling evaluation and admission visits for hospice enrollments in all settings as needed.
  • Provides weekend staff with scheduling needs to ensure timely admissions and/or patient visit needs.

Compliance:
  • Comply with agency and regulatory standards.
  • Completes required/mandatory in-services, professional licensing requirements, employer and institutional requirements.
  • Answers phone calls within agency standard guidelines.
  • Read and respond to emails throughout workday.
  • Comply with Corporate Compliance standards including confidentiality and HIPPA requirements.
  • Comply with safe work practices (ergonomics, OSHA).
  • Shares in responsibility for team maintenance of logs, statistics, and report corrections.
  • Take responsibility for professional and personal growth and development.
  • Attend team meetings and in-services.
  • Participates in mentoring/training new staff.
  • Attends educational opportunities and shares knowledge with others.
  • Works with team to assure maximal efficiency of resources.
  • Takes initiative in problem solving issues.
  • Responsible for the Key Performance Indicators (KPI's) established by their manager.
  • Other duties as assigned.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Salary Range: $67,700 - $111,717
#URM1
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

Apply