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Referral Manager Jobs (NOW HIRING)

Prosper Infusion

Infusion Referral Manager

Tampa, FL · On-site

$45K - $85K/yr

Manage incoming referrals for Prosper Infusion, determining if we can treat the patient or if they need to be treated elsewhere. * Establish and maintain strong relationships with healthcare ...

ChenMed, LLC

Referral Coordinator

Tampa, FL · On-site

$17 - $24.26/hr

Manages approval flows and follows up with approvers who do not respond within a 24 hours period. * Communicates responses to Referral team. * Provides coverage for Care Coordinators when calls-ins ...

ChenMed

Referral Coordinator

Tampa, FL

$24.26/hr

Manages approval flows and follows up with approvers who do not respond within a 24 hours period. * Communicates responses to Referral team. * Provides coverage for Care Coordinators when calls-ins ...

Franciscan Health

Supervisor Referral Management

Work From Home Work From Home Work From Home, Indiana 46544 The Referral Management Supervisor is key for the daily supervision of a team responsible for initiating prior authorizing, and scheduling ...

Alpaca Health

Referral Partnerships Manager

Fort Worth, TX · On-site

$70K - $100K/yr

Referral Partnerships Manager We actively generate patient leads through community outreach and local partnerships. As a Referral Partnerships Manager, you primary goal will be to grow patient ...

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How much do referral manager jobs pay per year?

As of May 29, 2026, the average yearly pay for referral manager in the United States is $57,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What Does a Referral Manager Do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are the key skills and qualifications needed to thrive as a Referral Manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What are some common challenges faced by Referral Managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What are Referral Managers?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What job pays 400,000 a year without a degree?

A Referral Manager typically earns well below $400,000 annually, as this salary level is uncommon outside high-level executive or specialized roles. High-paying jobs that may reach this level without a degree often involve entrepreneurship, sales, or certain technology roles with significant experience and skills, but they usually require extensive expertise and a strong network.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

More about Referral Manager jobs
What cities are hiring for Referral Manager jobs? Cities with the most Referral Manager job openings:
What are the most commonly searched types of Referral jobs? The most popular types of Referral jobs are:
What states have the most Referral Manager jobs? States with the most job openings for Referral Manager jobs include:
What job categories do people searching Referral Manager jobs look for? The top searched job categories for Referral Manager jobs are:
Referral Manager jobs near you
Infographic showing various Referral Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $57,451 per year, or $27.6 per hour.

Referral Manager

South Central Family Health Cent

Los Angeles, CA

$70K - $75K/yr

Other

Medical, Dental, Life, Retirement

Posted 13 days ago

Job description

Description

Title: Referral Manager

Base Salary Range: $70,000 - $75,000 plus benefits

FTE: Full-time, Exempt

We seek a dynamic and experienced Referral Manager who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! 


Our Mission: The Mission of South-Central Family Health Center is to improve the quality of life for the diverse community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment.  To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high-quality, affordable, efficient, and culturally responsive services.


General Summary: Supervise and maintain a caseload of clients enrolled in health care programs. Provides leadership to the Referrals team and assists in implementing policies and protocols. 

  • Supervise the daily operations of the referral department, ensuring high-quality and timely processing of referrals to minimize delays and reduce insurance denials.
  • Oversee and manage staff performance, including training, coaching, scheduling, conducting evaluations, and administering disciplinary actions as necessary to support team effectiveness and accountability.
  • Ensure timely processing of internal and external referrals and authorizations in accordance with organizational policy and payer requirements.
  • Ensure compliance with HIPAA and other federal/state regulations related to patient information and referrals.
  • Prepare for and actively participate in internal and external audits, ensuring referral department compliance with organizational policies and regulatory standards.
  • Collaborate with the compliance department and other relevant teams to respond to and resolve patient grievances and complaints in a timely and professional manner, ensuring patient satisfaction and adherence to regulatory standards.
  • Assist providers, members and/or internal patients with cases pertaining to referral questions, issues, and authorizations
  • Reconcile claims and pended issues in a timely manner per health plan/department procedures
  • Follows up on all specialists' reports for medical providers 
  • Conducts culturally appropriate Multi-Component Care Plans and update as need on a quarterly basis
  • Participates in case conferences and provide input related to care issues 
  • Receive and review incoming phone and case management log reports and determine course of action (i.e., set up authorization or denial per Clinical Director and /or plan guidelines).
  • Develops and implements a client-centered, proactive Care Model
  • Attendance and punctuality are essential in order to provide quality of care to patients, face-to-face interaction with patients, and to work with provided healthcare equipment collected at clinics

Qualifications and Requirements:

  • High School Diploma or equivalent required
  • BA Degree, required
  • Demonstrate knowledge of safety, infection control & emergency policies and procedures

Experience & Abilities:

  • Must have a minimum of 2 -3 years in a medical setting
  • Working knowledge of medical terminology preferred 
  • Type 45 wpm
  • Bi-lingual/bi-literate English/Spanish preferred
  • Conduct oneself with professionalism in dealing with sensitive and confidential issues
  • Follow up on assignments, show initiative, be self-motivated, and have a strong work ethic

Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits:

  • Benefits: Health care, dental, life insurance
  • 403 (b) Retirement plan
  • Education Reimbursement

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