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Referral Manager Jobs (NOW HIRING)

Cypress Physical Therapy

Referral Manager

Lutcher, LA · On-site

$18 - $22/hr

Referral Manager: manages patient or client referrals by coordinating with providers to schedule appointments, verifying insurance and securing authorizations, communicating with patients ...

Cypress Physical Therapy

Referral Manager

Lutcher, LA

$18 - $22/hr

Referral Manager: manages patient or client referrals by coordinating with providers to schedule appointments, verifying insurance and securing authorizations, communicating with patients ...

New

Cypress Physical Therapy

Referral Manager

Mandeville, LA · On-site

$18 - $22/hr

Referral Manager: manages patient or client referrals by coordinating with providers to schedule appointments, verifying insurance and securing authorizations, communicating with patients ...

New

Lowe Law Group

Partner Referral Manager

Ogden, UT · On-site

$80K - $105K/yr

Partner Referral Manager Partner Referral Manager (Full-Time | In-Office) Location: Ogden, Utah Department: Partner Relations Reports To: Executive Director Employment Type: Full-Time / Exempt ...

Lowe Law Group

Partner Referral Manager

Ogden, UT · On-site +1

$80K - $105K/hr

Partner Referral Manager (Full-Time | In-Office) Location: Ogden, Utah Department: Partner Relations Reports To: Executive Director Employment Type: Full-Time / Exempt Compensation Range: $80,000 ...

Lowe Law Group

Partner Referral Manager (Ogden)

Ogden, UT · On-site +1

$80K - $105K/yr

Partner Referral Manager Partner Referral Manager (Full-Time | In-Office) Location: Ogden, Utah Department: Partner Relations Reports To: Executive Director Employment Type: Full-Time / Exempt ...

Prosper Infusion

Infusion Referral Manager

Tampa, FL · On-site

$45K - $85K/yr

Manage incoming referrals for Prosper Infusion, determining if we can treat the patient or if they need to be treated elsewhere. * Establish and maintain strong relationships with healthcare ...

KenCrest

Referral Manager, Lifesharing Full Time, Monday through Friday 8:30A - 4:30P (with flexibility on occasional nights and weekends) Hybrid in office / in field / remote position Located in Blue Bell ...

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How much do referral manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for referral manager in the United States is $57,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What Does a Referral Manager Do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are some common challenges faced by Referral Managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Referral Manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What are Referral Managers?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

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Referral Manager jobs near you
Referral Manager

Referral Manager

Cypress Physical Therapy

Lutcher, LA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

DESCRIPTION
Cypress Physical Therapy is seeking a highly organized, detail-oriented, and patient-focused Referral & Patient Benefits Manager to oversee all aspects of patient referrals, insurance verification, and benefits coordination. This role serves as a critical liaison between patients, providers, insurance companies, and clinic staff to ensure timely access to care while delivering an exceptional patient experience.
This is an in-office position based at the corporate office. To support operational needs across the organization, the Referral & Patient Benefits Manager is also expected to provide coverage in Cypress Physical Therapy clinics for up to eight (8) days per month as needed.
Summary:
Referral Manager: manages patient or client referrals by coordinating with providers to schedule appointments, verifying insurance and securing authorizations, communicating with patients, maintaining accurate records, and resolving issues to ensure access to necessary healthcare services or other support.
Patient Benefits Manager: is responsible in obtaining insurance pre-authorizations and verifying patient insurance benefits.
Key Responsibilities:
  • Patient/Client Management: Assist clients by assessing their needs and providing information on scheduling.
  • Coordination: Act as a liaison between patients, referring providers, specialists, and insurance companies to ensure seamless care delivery.
  • Administrative Tasks: Complete referral forms, process paperwork, maintain detailed patient records, and utilize internal systems for data entry.
  • Insurance and Authorization: Verify patient insurance coverage and obtain pre-authorizations or pre-certifications for referred services.
  • Communication: Inform patients about their referral status, appointment details, and any required preparation, and address their questions and concerns.
  • Issue Resolution: Identify and resolve any obstacles during the referral process, such as denied claims or rescheduled appointments.
  • Compliance: Ensure that all referral processes and patient information adhere to healthcare regulations and privacy laws.
  • Process Improvement: Monitor the referral process and outcomes, providing feedback to help improve overall patient care and service efficiency.
  • Benefit Education: Counseling patients on their insurance benefits, co-pays, and other financial aspects of their care.
  • Pre-authorization & Claims: Obtaining necessary pre-authorizations from insurance providers and assisting with the submission of insurance claims.
  • Record Keeping: Maintaining accurate and up-to-date patient insurance information in the practice management system.

Required Skills and Qualifications:
  • Communication: Excellent verbal and written communication skills are essential for interacting with patients and providers.
  • Organization: Strong organizational skills are needed to manage multiple referrals, appointments, and complex documentation.
  • Attention to Detail: A meticulous approach to data entry and record-keeping ensures accuracy and compliance.
  • Medical Terminology/Insurance Knowledge: Familiarity with medical terms and health insurance processes is often required.
  • Empathy: The ability to show empathy is crucial when working with patients and clients who may be experiencing stressful situations.
  • Technical Skills: Proficiency in computer systems, data entry, and relevant software is necessary for efficient management of referrals and records.

Benefits: group health, dental and vision insurance, paid leave, paid holidays, uniform reimbursement, paid maternity leave, and matching 401k program
REQUIREMENTS
Cypress Physical Therapy specializes in providing personalized physical therapy services and sports rehab regardless of age, activity level, or prior level of function. Cypress Physical Therapy is not just a place; it's a community of compassionate professionals driven by a singular purpose - to guide you on your path to optimal health. With a legacy of excellence in physical therapy treatments, our team is united by the belief that everyone deserves to live life to the fullest.

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