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Referral Associate Jobs (NOW HIRING)

Adventist Health

Referral Associate

The Dalles, OR · On-site

Coordinates and completes referrals including acquiring and verifying third party information ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

New

Adventist Health

Referral Associate

The Dalles, OR · On-site

$18 - $22.75/hr

Job Title Coordinates and completes referrals including acquiring and verifying third party ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

New

Adventist Health

Referral Associate

The Dalles, OR · On-site

$20.72 - $31.06/hr

Coordinates and completes referrals including acquiring and verifying third party information ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

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How much do referral associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for referral associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What is a referral associate?

Referral Associates are professionals responsible for connecting clients or customers to a business or service, typically in exchange for a commission or referral fee. They play a crucial role in generating leads and expanding a company's customer base by leveraging their networks and relationships. Referral Associates may work in industries such as real estate, healthcare, finance, and more, helping to match potential clients with products, services, or professionals that meet their needs. Their work often involves outreach, communication, and follow-up to ensure successful referrals and client satisfaction.

What are the key skills and qualifications needed to thrive as a referral associate, and why are they important?

To thrive as a Referral Associate, you need excellent organizational skills, attention to detail, and experience with administrative processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, referral tracking software, and proficiency in Microsoft Office are typically required. Strong interpersonal communication, problem-solving, and the ability to multitask effectively help you stand out in this position. These skills ensure accurate processing of referrals, timely follow-up, and positive relationships with clients and partners, which are critical for business growth and client satisfaction.

How does a referral associate typically interact with other departments within an organization?

Referral Associates often serve as a bridge between clients and various internal teams, such as sales, customer service, and operations. They regularly communicate with these departments to ensure that client referrals are handled efficiently, updates are provided, and any concerns are addressed promptly. Successful Referral Associates are proactive in coordinating follow-ups and maintaining clear records, which helps streamline the referral process and fosters strong working relationships across the organization.

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Referral Associate jobs near you

Referral Associate

The Dalles, OR • On-site

Adventist Health
Non-Profits • 10K+ employees
Learn more about Adventist Healthexternal

Full-time

Posted 3 days ago

New

Adventist Health rating

7.7

Company rating: 7.7 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

Job description

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community.

Job Summary:

Coordinates and completes referrals including acquiring and verifying third party information, obtaining and arranging appointments and tracking. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.

Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications:

  • Certified Nurse's Assistant (CNA), Medical Assistant (MA), or medical terminology course: Preferred

Essential Functions:

  • Communicates with ordering providers and nursing regarding insurance authorizations, denials, peer-to-peer review requests and scheduling difficulties with referrals to providers.
  • Takes telephone requests for authorizations. Prepares referral requests. Informs patients of appointment information and instructions.
  • Maintains electronic health record (EHR) referral documentation to reflect actions on specific referrals (including adding incoming referrals that were not generated from the electronic health record (HER)). Maintains referral resource document.
  • Schedules referral appointments with appropriate department or referred to provider. Tracks referral patient compliance and communicate with referring provider as necessary regarding patients refusing service and patients not showing up to a referral appointment.
  • Submits retroactive authorization requests as needed.
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

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