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Referral Associate Jobs in Georgia (NOW HIRING)

Elevance Health

Crisis & Referral Specialist

Atlanta, GA · On-site

Crisis & Referral Specialist Crisis & Referral Specialist Location : Seeking candidates that reside ... This role enables associates to work virtually full-time, with the exception of required in-person ...

The Sullivan Group HR

Medical Referral Coordinator

Savannah, GA · On-site

$16.75 - $20.50/hr

Associate's degree or certification in Healthcare Administration, Medical Assisting, Health Information Management, or a related healthcare field. * Two (2) or more years of referral coordination or ...

ZMC Hotels

Guest Services Associate

Savannah, GA · On-site

$13.75 - $16.75/hr

Regular opportunities for bonuses * $250 referral bonus for you and a referred associate * DailyPay: access to your already earned wages before payday * Opportunities for upward mobility and growth ...

ZMC Hotels

Guest Services Associate

Statesboro, GA · On-site

$12.50 - $15.25/hr

Regular opportunities for bonuses * $250 referral bonus for you and a referred associate * DailyPay: access to your already earned wages before payday * Opportunities for upward mobility and growth ...

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Referral Associate information

What is a referral associate?

Referral Associates are professionals responsible for connecting clients or customers to a business or service, typically in exchange for a commission or referral fee. They play a crucial role in generating leads and expanding a company's customer base by leveraging their networks and relationships. Referral Associates may work in industries such as real estate, healthcare, finance, and more, helping to match potential clients with products, services, or professionals that meet their needs. Their work often involves outreach, communication, and follow-up to ensure successful referrals and client satisfaction.

What are the key skills and qualifications needed to thrive as a referral associate, and why are they important?

To thrive as a Referral Associate, you need excellent organizational skills, attention to detail, and experience with administrative processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, referral tracking software, and proficiency in Microsoft Office are typically required. Strong interpersonal communication, problem-solving, and the ability to multitask effectively help you stand out in this position. These skills ensure accurate processing of referrals, timely follow-up, and positive relationships with clients and partners, which are critical for business growth and client satisfaction.

How does a referral associate typically interact with other departments within an organization?

Referral Associates often serve as a bridge between clients and various internal teams, such as sales, customer service, and operations. They regularly communicate with these departments to ensure that client referrals are handled efficiently, updates are provided, and any concerns are addressed promptly. Successful Referral Associates are proactive in coordinating follow-ups and maintaining clear records, which helps streamline the referral process and fosters strong working relationships across the organization.

What are the most commonly searched types of Referral jobs in Georgia?

The most popular types of Referral jobs in Georgia are:

Referral Associate jobs near you

Health Referral Specialist

Savannah, GA • On-site

St. Joseph's/Candler
Health Care and Social Assistance • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

People enjoy working here

Good schedule notice

Recommended by parents

Learn more about St. Joseph's/Candlerexternal

$16.09/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

  • Position Summary
    • Completes daily review of physician orders for outside referrals and diagnostics. Processes outgoing referrals to other specialty physicians, providing documentation for referral to include insurance information. Schedules patients for diagnostic testing as ordered. Completes necessary prior authorizations required for referrals or testing. This position requires working knowledge of other clinic roles and provides assistance in those roles as needed, included but not limited to front office staff backup and clinical area assistance. Integrates customer service with various types of telephonic and electronic tools to ensure a positive patient experience.
  • Education
    • Associates Degree or in lieu of a degree a minimum of 2 years of college - Required
  • Experience
    • 2-3 Years Medical Office - Required
    • 1-2 Years Prior Authorization Management - Preferred
  • License & Certification
    • Professional Certification (CMA, PCT or CNA) - Preferred
  • Core Job Functions
    • Monitors physician orders for patient referrals to diagnostic departments, specialists, and initiates referrals; facilitates with CBO the pre-certification process, contacts patients when necessary; provides feedback to providers as needed if delays occur, and maintains outstanding results list to assure patient compliance with physician orders.
    • Assists to assure provider order entry and supportive care protocols are completed in a timely manner to meet patient expectations, clinical team needs, scheduling, and billing.
    • Refers patients to correct laboratory, imaging center, hospital or specialist. Ensures precertification is obtained when needed prior to services being rendered. Follows referral process based upon insurance company's policies and procedures. Notify patients of any delays in approval or whenever necessary.
    • Manage insurance pre-certifications and authorizations for all home sleep study’s and overnight oximetry’s scheduled for both LCRP and Bluffton locations. Provides timely notice to patients regarding balances due or delays in approvals. Facilitates in the rescheduling of appointments when necessary and provides communication regarding balances or scheduling to clinical team.
    • Manage patient authorizations as needed to assist with scheduling and claims management. Provides timely follow up on all inquiries and requests regarding authorization issues.
    • Provide clerical support to the office. Answer phones, complete patient requests, and route calls appropriately.
    • Assist in the coordination of care as directed by clinical managers. Including providing coverage for office staff (i.e. medical records, office coordinators) as requested by office manager.

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