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Referral Assistant Jobs in Georgia (NOW HIRING)

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front ... Answer incoming phone calls and assist with scheduling, rescheduling, and general inquiries.

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front ... Answer incoming phone calls and assist with scheduling, rescheduling, and general inquiries.

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

This role ensures referrals are accurately reviewed, routed, documented, and tracked while ... Answer incoming phone calls and assist with scheduling, rescheduling, and general inquiries.

United Digestive

Referral Coordinator (67204)

Gainesville, GA · On-site

$16.75 - $22/hr

Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ... ADDITIONAL SKILLS AND EXPERIENCE The Referral Coordinator must be able to: * Possesses the ability ...

United Digestive

Referral Coordinator (68609)

Hoschton, GA · On-site

$16.50 - $21.50/hr

Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ... ADDITIONAL SKILLS AND EXPERIENCE The Referral Coordinator must be able to: * Possesses the ability ...

ATLANTA GASTRO

Referral Coordinator (67204)

Gainesville, GA · On-site

$16.75 - $22/hr

Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ... ADDITIONAL SKILLS AND EXPERIENCE The Referral Coordinator must be able to: * Possesses the ability ...

ATLANTA GASTRO

Referral Coordinator (68074)

Alpharetta, GA · On-site

$17.25 - $22.75/hr

Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ... ADDITIONAL SKILLS AND EXPERIENCE The Referral Coordinator must be able to: * Possesses the ability ...

Sullivan Group HR

Medical Referral Coordinator

Savannah, GA · On-site

$16.75 - $20.50/hr

Assist patients with barriers to care, including transportation, language interpretation services, and coordination of community resources when appropriate.Maintain accurate referral documentation ...

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Referral Assistant information

What is a referral assistant?

Referral Assistants are administrative professionals who coordinate patient referrals between primary care providers, specialists, and other healthcare services. They handle tasks such as processing referral paperwork, verifying insurance coverage, scheduling appointments, and communicating with both patients and medical staff. Their work ensures that patients receive timely and appropriate care by facilitating smooth communication and documentation throughout the referral process. Referral Assistants play a crucial role in supporting healthcare teams and improving patient experiences.

What skills and qualifications are needed to be a referral assistant?

To thrive as a Referral Assistant, you need strong organizational abilities, attention to detail, and familiarity with healthcare processes, generally supported by a high school diploma or equivalent. Proficiency with electronic medical record (EMR) systems, scheduling software, and office applications is typically required. Excellent communication, customer service skills, and the ability to multitask set outstanding Referral Assistants apart. These skills ensure efficient patient referrals, accurate information management, and a positive experience for both patients and healthcare providers.

What challenges do referral assistants face and how can they be managed?

Referral Assistants often encounter challenges such as incomplete patient information, delays in receiving responses from external providers, and managing high volumes of referrals. These issues can be managed by maintaining organized records, following up proactively with both patients and providers, and utilizing electronic health record (EHR) systems efficiently. Clear communication and strong attention to detail are crucial for ensuring timely and accurate referral processing, which ultimately supports better patient care and satisfaction.

What is the difference between Referral Assistant vs Referral Coordinator?

AspectReferral AssistantReferral Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; some roles may prefer certification or experience
Work EnvironmentHealthcare or social service settings, assisting with patient or client referralsHealthcare facilities, clinics, or social services, managing referral processes
Employer & Industry UsageHospitals, clinics, social service agenciesHospitals, healthcare networks, social service organizations
Common Search & ComparisonReferral Assistant vs Referral Coordinator

The main difference between a Referral Assistant and a Referral Coordinator lies in their responsibilities and scope. Referral Assistants typically handle basic referral tasks and support staff, while Referral Coordinators manage the entire referral process, coordinate between providers, and ensure timely patient care. Both roles are essential in healthcare settings, but the Coordinator role often requires more experience and organizational skills.

What are the most commonly searched types of Referral jobs in Georgia?

The most popular types of Referral jobs in Georgia are:

What cities in Georgia are hiring for Referral Assistant jobs?

Cities in Georgia with the most Referral Assistant job openings:

Referral Assistant jobs near you
Infographic showing various Referral Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Referral Coordinator

Nexuscps LLC

Conyers, GA • On-site

$14 - $18.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Referral Coordinator / Front Desk Coordinator

Position Summary
The Referral Coordinator / Front Desk Coordinator is responsible for managing and processing MRI referrals for new patients while also providing front desk coverage at the Conyers clinic on Tuesdays and Thursdays. This role ensures referrals are accurately reviewed, routed, documented, and tracked while delivering exceptional customer service to patients during scheduled front desk shifts.
In addition to the scheduled Conyers coverage, this position is expected to provide front desk support at other NexGen Medical Centers locations as needed to assist with staffing coverage and operational needs.
This role requires strong attention to detail, excellent organizational skills, adaptability, and the ability to balance administrative referral responsibilities with direct patient interaction.
Essential Duties and Responsibilities
Referral Processing
Receive and review incoming MRI referrals transmitted from clinics.
Verify referral details against the provider encounter documentation in the EHR, including:
Ordered body part(s)
Diagnostic codes
Patient stage status in CRM
Identify discrepancies between referral documentation and provider encounters and initiate appropriate escalation or correction procedures.
Documentation and CRM Management
Maintain accurate and timely documentation within CRM.
Ensure all referral activity and communications are properly documented.
Update referral status throughout the patient's imaging process.
Appointment Tracking and Follow-Up
Monitor imaging portals daily for scheduling updates.
Track appointment status and scheduling progress.
Update CRM with appointment information, including:
Appointment date and time
Imaging facility
Current scheduling status
Relevant notes and follow-up information
Front Desk Coordination (Conyers – Tuesdays & Thursdays)
Serve as the Front Desk Coordinator at the Conyers clinic every Tuesday and Thursday.
Greet patients and visitors in a professional and friendly manner.
Check patients in and out using company systems.
Verify patient demographics, insurance, and required documentation.
Assist patients with completing required paperwork.
Answer incoming phone calls and assist with scheduling, rescheduling, and general inquiries.
Coordinate patient flow with providers and medical assistants to ensure efficient clinic operations.
Maintain a clean, organized, and welcoming reception area.
Front Desk Coverage
Provide front desk coverage at other NexGen Medical Centers clinics as needed based on operational and staffing needs.
Travel to assigned clinics when requested to support patient care and clinic operations.
Compliance and Quality Assurance
Ensure referrals are processed according to established company procedures.
Maintain confidentiality and compliance with HIPAA and company policies.
Support workflow accuracy through thorough review and documentation practices.
Follow all front desk, referral, and scheduling workflows established by the organization.
Qualifications

Education and Experience
High school diploma or equivalent required.
Experience in healthcare referrals, medical scheduling, front desk operations, medical records, case management support, or healthcare administration preferred.
Experience working with CRM and electronic health record systems preferred.
Previous patient-facing customer service experience is strongly preferred.
Knowledge, Skills, and Abilities
Strong attention to detail and organizational skills.
Excellent customer service and interpersonal communication skills.
Ability to review and verify medical documentation accurately.
Ability to multitask and prioritize responsibilities in a fast-paced medical environment.
Ability to transition between administrative referral work and patient-facing front desk responsibilities.
Proficiency with Zoho CRM, Charm EHR, Microsoft Office, and email communication.
Understanding of medical terminology, diagnostic codes, and referral workflows preferred.
Ability to maintain confidentiality and handle sensitive patient information.
Reliable transportation and willingness to travel between clinic locations as business needs require.