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Referral Associate Jobs in New York (NOW HIRING)

City of New York

Referral Specialist

Bronx, NY · Hybrid

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL ... Reporting to the Referral Unit Supervisor the Referral Specialist will be part of a Centralized ...

Englewood Health

Referral Coordinator, Oncology

Fair Lawn, NJ · On-site

$18.25 - $23.75/hr

Referral Coordinator, Oncology Req Id: 65943 Englewood Health, a leading healthcare system ... Some college, certificate or Associate degree preferred * Englewood Health job postings provide a ...

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Referral Associate information

What is a referral associate?

Referral Associates are professionals responsible for connecting clients or customers to a business or service, typically in exchange for a commission or referral fee. They play a crucial role in generating leads and expanding a company's customer base by leveraging their networks and relationships. Referral Associates may work in industries such as real estate, healthcare, finance, and more, helping to match potential clients with products, services, or professionals that meet their needs. Their work often involves outreach, communication, and follow-up to ensure successful referrals and client satisfaction.

What are the key skills and qualifications needed to thrive as a referral associate, and why are they important?

To thrive as a Referral Associate, you need excellent organizational skills, attention to detail, and experience with administrative processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, referral tracking software, and proficiency in Microsoft Office are typically required. Strong interpersonal communication, problem-solving, and the ability to multitask effectively help you stand out in this position. These skills ensure accurate processing of referrals, timely follow-up, and positive relationships with clients and partners, which are critical for business growth and client satisfaction.

How does a referral associate typically interact with other departments within an organization?

Referral Associates often serve as a bridge between clients and various internal teams, such as sales, customer service, and operations. They regularly communicate with these departments to ensure that client referrals are handled efficiently, updates are provided, and any concerns are addressed promptly. Successful Referral Associates are proactive in coordinating follow-ups and maintaining clear records, which helps streamline the referral process and fosters strong working relationships across the organization.

What are the most commonly searched types of Referral jobs in New York?

The most popular types of Referral jobs in New York are:

What cities in New York are hiring for Referral Associate jobs?

Cities in New York with the most Referral Associate job openings:

Referral Associate jobs near you

Referral Coordinator

Long Island City, NY • On-site

The Floating Hospital
Health Care and Social Assistance • 51 - 200 employees
Learn more about The Floating Hospitalexternal

$22.50/hr

Full-time

Re-posted 18 days ago

Job description

Description

Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. TFH is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.


Maintain ongoing scheduling of referral appointments; tracking and appropriate documentation on referrals to promote staff

awareness of the referral process.

Ensure complete and accurate registration, including patient demographic and current insurance information.

Assemble information concerning patient's clinical background and referral needs as per referral guidelines; provide

appropriate information to supervisor and referring providers.

Contact organizations and insurance companies to ensure prior approval requirements are met when needed.

Review details and expectations about the referral with patients.

If referral is emergent or urgent, referral request is process by the Referral Coordinator or designee in the ECW same day or

less than two business days.

Be the point of contact for patients and families, which need answers for asking questions and concerns regarding referrals.

Ensure that referrals are addressed in a timely manner; this shall not exceed 10 business days.

Remind patients of scheduled appointments via mail or phone and to communicate this to Director of Registrations

Maintain referrals logs on outgoing referrals and incoming consult reports.

Follow up with specialist within two weeks of patient's appointment to ensure he/she has kept their appointment and request

a copy of the consultation report.

Ensure that the patient's primary care chart is up to date with information from specialist consult notes, related to their health.

Establish and maintain relationships with identified outside referral providers, hospital, and clinics.

All other duties assigned.

Requirements

High school diploma/associate degree or an equivalent in training and/or experience; minimum of two years front

desk/registration/referral experience; valid NY state drivers or non-driver ID/license.

Strong customer care focus

Effective verbal and written communication skills

Teamwork orientation

Organized and able to manage competing priorities

Good judgment, resourceful in problem solving

Knowledge of current health insurance plans and verification insurance eligibility

Self-starter, self-motivated, patient, kind and efficient, especially during times when clients may be stressed

Detailed-oriented and able to work with persons of diverse populations

Able to take and follow through with delegated tasks and accountability

A referral specialist must possess organizational and communication skills which must be prevalent in this individual. Must

have a vast knowledge of databases.

Knowledge of the New York City area; reliable; great work ethic; bilingual ability a plus.

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