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Referral Manager Jobs in Seattle, WA (NOW HIRING)

Seamar

Referral Tracking Specialist

Seattle, WA · On-site

The Referral Tracking Specialist shall monitor measure and intervene in the referrals processed by ... They must have a working knowledge of the medical industry and managed care plans. This individual ...

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Referral Manager information

See Seattle, WA salary details

$33K

$65.4K

$88.2K

How much do referral manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for referral manager in Seattle, WA is $65,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a referral manager?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What does a referral manager do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are the key skills and qualifications needed to thrive as a referral manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What are some common challenges faced by referral managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

More about Referral Manager jobs

What are the most commonly searched types of Referral jobs in Seattle, WA?

The most popular types of Referral jobs in Seattle, WA are:

What are popular job titles related to Referral Manager jobs in Seattle, WA?

For Referral Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Referral Manager jobs in Seattle, WA look for?

The top searched job categories for Referral Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Referral Manager jobs?

Cities near Seattle, WA with the most Referral Manager job openings:

Referral Manager jobs near you
Infographic showing various Referral Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,417 per year, or $31.5 per hour.

Referral Management Services Clerk

Compass Government Solutions, LLC

Fife, WA • On-site

$18.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Company Description
Compass Government Solutions, LLC is aWoman-Owned Small Businessdedicated to their True North, which are their principles and goals. These principles are used every day to govern them through their work and relationships when supporting their client with measurable outcomes. To accomplish their mission critical objectives, the leadership team at CGS brings over 50 years of collective executive experience providing full-service Health and Wellness services, Administrative Support Services, Research and Program Management and pilot program execution to federal government agencies nationwide and OCONUS. Our services support the Military Service Member, the Veteran and federal personnel support of health concerns, returning to duty, to their families and their communities and bettering short and long-term outcomes, through integrated healthcare and research.
Job Description
Compass Government Solutions is seeking a Referral Management Services Clerk to support the Puget Sound Military Appointing Center (PSMAC). Puget Sound Military Appointing Center (PSMAC) is the primary centralized service hub for appointment services, referral management, and care coordination for PSMHS beneficiaries. This role helps ensure timely access to high-quality healthcare by processing referrals, managing beneficiary inquiries, and supporting specialty appointing operations within the MHS GENESIS system.
Work Schedule & Location
Hours: Monday-Friday, 8:00 AM - 5:00 PM (excluding federal holidays)
Location: 5050 20th Street E, Fife, WA, 98424
Job Duties:
  • Review and process specialty care referrals within required timelines
  • Determine whether patients are appointed to the MTF or deferred to the network
  • Coordinate specialty appointments and conduct outbound scheduling and reminder calls
  • Manage inbound and outbound calls in a high-volume healthcare environment
  • Verify beneficiary eligibility and provide clear guidance on referral status
  • Process Secure Messaging System (SMS) appointment requests
  • Communicate referral updates, denials, or incomplete requests to providers
  • Accurately document all actions in MHS GENESIS
  • Support urgent referrals and ensure compliance with access-to-care standards
  • Prioritize tasks in alignment with mission requirements

Qualifications
  • High School Diploma or General Educational Development (GED) equivalency
  • Proficiency in Word, Excel, Access, and related software
  • Strong communication, customer service, and problem-solving skills
  • Must be able to obtain clearance to access the work site located on a CSMHS military installation and be granted a Common Access Card (CAC)
  • Healthcare administrative experience preferred

Additional Information
Benefits:
At Compass Government Solutions, we value our team and offer a comprehensive benefits package designed to support your health, well-being, and professional growth:
  • Competitive Salary - Recognizing your skills and experience.
  • Accrued Paid Time Off & Paid Federal Holidays - Balance work and life with time to recharge.
  • Medical, Dental, and Vision Plans - Flexible coverage to meet your needs.
  • Capital Services' CSI Benefits Packages - Our signature benefit offering enhanced coverage, mental health support, and specialized resources tailored to our employees' unique needs.
  • 401(k) Plan - Planning for your future has never been easier.
  • Life & Disability Insurance - Protection and peace of mind for you and your family.

EOE AA M/F/Vet/Disability
Compass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

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