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Product Support Representative Jobs in Florida (NOW HIRING)

Experienced Product Support

Davie, FL · On-site

$94K - $143K/yr

Experienced Product Support Company: Boeing Distribution, Inc. Boeing Global Services, Distribution ... Work with PLM, PM, CSR, and Planners as well as the client to establish priorities & action plans

Product Support Sales Rep (PSSR)

Lutz, FL · On-site

$17.75 - $19.50/hr

Dobbs Equipment is seeking an experienced Product Support Sales Rep (PSSR). This individual must be a visible, active, and recognized customer support leader throughout your area of responsibility ...

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support ... Support and train store staff on AT&T product knowledge and customer experience best practices.

Showing results 21-40

Product Support Representative information

See Florida salary details

$3

$15

$24

How much do product support representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for product support representative in Florida is $15.17, according to ZipRecruiter salary data. Most workers in this role earn between $10.05 and $20.48 per hour, depending on experience, location, and employer.

What does a product support representative do?

A Product Support Representative assists customers by answering questions, troubleshooting issues, and providing guidance on how to use a company's products or services. They often work via phone, email, or chat to resolve problems and ensure customer satisfaction. Their role may also include documenting common issues, escalating complex problems to technical teams, and providing feedback to improve products. Effective communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a product support representative?

To thrive as a Product Support Representative, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or technical support. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is often required. Excellent communication, patience, and active listening are standout soft skills for effectively addressing customer concerns. These skills ensure timely and accurate support, driving customer satisfaction and loyalty.

How does a product support representative typically collaborate with other departments to resolve customer issues?

Product Support Representatives often work closely with engineering, product management, and quality assurance teams to address complex customer concerns. When an issue requires technical expertise or a product update, they coordinate with these departments to gather accurate information and ensure timely resolution. This cross-functional collaboration not only helps provide better solutions for customers but also allows Product Support Representatives to gain a deeper understanding of the product, contributing to their professional growth.

What is the difference between Product Support Representative vs Customer Service Representative?

AspectProduct Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, call centers, online chatCall centers, retail, online support channels
Employer & Industry UsageTech companies, electronics, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical knowledge, troubleshooting, product supportCustomer interaction, issue resolution, service quality

The main difference is that Product Support Representatives focus on technical troubleshooting and resolving product-specific issues, often requiring technical knowledge. Customer Service Representatives handle general customer inquiries and support, emphasizing communication skills. Both roles are vital in customer-facing support but differ in technical complexity and focus areas.

Is product support a stressful job?

Product Support Representatives often handle customer inquiries and troubleshoot issues, which can be stressful during high call volumes or complex problems. However, many find the role manageable with good communication skills, problem-solving abilities, and a supportive work environment.

What are popular job titles related to Product Support Representative jobs in Florida?

For Product Support Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Product Support Representative jobs in Florida look for?

The top searched job categories for Product Support Representative jobs in Florida are:

Infographic showing various Product Support Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,562 per year, or $15.2 per hour.

Experienced Product Support

Boeing

Davie, FL • On-site

$94K - $143K/yr

Full-time

Medical, Life, Retirement

Re-posted 2 days ago


Boeing rating

8.5

Company rating: 8.5 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

32nd of 545 rated manufacturers


Job description

Experienced Product Support

Company:

Boeing Distribution, Inc.

Boeing Global Services, Distribution Business, is looking for a dynamic Experienced Product Support in Davie, FL or Dallas, TX.

This position will assist major engine programs by providing support to program personnel in developing marketing or sales initiatives for a specific product line and providing support to Product Line managers/IPT leaders in specific countries and customer/market segments.

This support will include but is not limited to market analysis, research, data collection and product line maintenance. This position will assist the PLM in developing & expanding business opportunities throughout the worldwide customer marketplace to achieve LRBP targets and other product line/business objectives. This position will travel as needed to execute defined country and customer/market strategies.

Position Responsibilities:

  • Generate reports, analyze results and provide action plan suggestions in support of overall marketing strategies

  • Conduct product line sales & market research for PLM

  • Review actual sales data and provide supportable action plans relating to existing market strategies

  • Communicate with PLM, PM, CSR, and Planners to identify potential market opportunities

  • Work with PLM, PM, CSR, and Planners as well as the client to establish priorities & action plans

  • Execute various tasks (as assigned by PLM and PM) in accordance with instructions and specified completion times

  • Ensure resolution of day-to-day client and internal inquiries

  • Build and maintain strong customer relationships

Basic Qualifications (Required Skills/Experience):

  • 5+ or more years of related work experience

  • 2+ years' experience in Product, Sales, Program and/or P&L Management

  • Experience working directly with customers and/or suppliers

  • 2+ years' experience working for an engine OEM and/or MRO shop

  • Fluent in verbal and written English and Spanish

  • Ability and willingness to travel domestically & internationally up to 25% of the time

This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Preferred Qualifications (Desired Skills/Experience)2

  • Experience working with Defense/military programs/offices

  • Technical knowledge/experience such as A&P or equivalent certification or training

Credit Check: This position will require a credit check.

Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $94,000.00 - $143,000.00

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

Safety Sensitive:

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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About Boeing

Sourced by ZipRecruiter

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us.

Industry

Aviation and aerospace product and parts manufacturing

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US