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Player Development Jobs (NOW HIRING)

Job Summary The Player Development Professional is responsible for creating an engaging, progressive learning environment that helps golfers of all skill levels improve and stay connected to the club.

Job Summary The Player Development Professional is responsible for creating an engaging, progressive learning environment that helps golfers of all skill levels improve and stay connected to the club.

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Player Development information

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How much do player development jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for player development in the United States is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Player Development position, and why are they important?

To thrive in Player Development, you need a strong background in customer service, relationship building, and a solid understanding of gaming or casino operations, often supported by previous hospitality or guest services experience. Familiarity with CRM (Customer Relationship Management) platforms and player tracking systems is typically required. Outstanding interpersonal skills, discretion, and the ability to anticipate guest needs make someone stand out in this position. These competencies are crucial for attracting, retaining, and maximizing the satisfaction of loyal customers in a competitive gaming environment.

What is a Player Development job?

A Player Development job focuses on building relationships with players, VIPs, or high-value customers in a casino or sports setting to enhance their experience and loyalty. Responsibilities often include identifying and cultivating key players, offering personalized services, coordinating events, and ensuring top-tier guest satisfaction. This role requires strong communication skills, knowledge of gaming operations, and the ability to analyze customer behaviors. Successful Player Development professionals help drive revenue by fostering long-term customer engagement and retention.

What are the primary day-to-day responsibilities in a Player Development role?

In a Player Development position, your daily tasks usually involve building and maintaining relationships with high-value guests, communicating special promotions or events, and ensuring guests have an exceptional experience on property. You'll often coordinate personalized services, resolve guest inquiries, and collaborate closely with marketing, hotel, and gaming staff to deliver tailored experiences. It’s common to monitor guest activity through specialized systems and make recommendations for targeted offers or rewards. Success in this role requires a proactive approach and a strong focus on guest satisfaction, with frequent face-to-face and phone interactions.

More about Player Development jobs
What cities are hiring for Player Development jobs? Cities with the most Player Development job openings:
What are the most commonly searched types of Player Development jobs? The most popular types of Player Development jobs are:
What states have the most Player Development jobs? States with the most job openings for Player Development jobs include:
Infographic showing various Player Development job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,409 per year, or $21.8 per hour.
PLAYER DEVELOPMENT EXECUTIVE

PLAYER DEVELOPMENT EXECUTIVE

Saratoga Casino Hotel

Saratoga Springs, NY • On-site

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.

About Us:

As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!

Your Role:

Our successful Player Development Executive promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.


Keys to Success in this Role:

  • College degree or equivalent required.
  • Three (3) to five (5) years of casino player development experience required.
  • Must have the ability to effectively manage time and perform multiple tasks simultaneously.
  • Excellent interpersonal, problem solving and customer service skills.
  • Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences.
  • Must have excellent networking abilities and must present a well-groomed professional appearance.
  • Requires good verbal and written communication skills.
  • Must be able to work a flexible schedule including weekends and holidays as needed.
  • Reviews and evaluates confidential customer profiles to determine appropriate customer needs.
  • Maintains relationships with VIP guests through personal contact by phone, email and in person with the ultimate goal of increasing business.
  • Awards calculated complimentaries to valued guests to increase loyalty.
  • Responsible for generating a positive and friendly atmosphere with all guests and promotes outstanding customer relations.
  • Handles customer problems/complaints and reports all incidents to Director of Player Relations.
  • Anticipates, responds to and consistently meets or exceeds the needs of internal and external clients.
  • Effectively delivers required sales and program specific goals and targets.
  • Identifies ways to increase efficiencies or improve product or service.
  • Keeps track of existing products/services and/or progress on new initiatives.
  • Assists with special events and promotions and is responsible for working effectively as a collaborative team player.
  • Complies with and upholds company expectations including policies, procedures, industry regulations, department goals and business strategy.
  • Plans and creates events and community opportunities to drive awareness and introduce new customers.
  • Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.

Why Saratoga Casino Hotel?

  • Competitive Medical, Dental, & Vision Insurance
  • Vacation & Sick Time That Promote Work/Life Balance
  • Company Paid Life Insurance
  • 401(k) with 4% Match
  • Free Employee Assistance Program
  • Robust Employee Recognition Program
  • $20.00 YMCA Memberships.
  • Local and National Discount Programs Through EAP & Tickets@Work
  • STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
  • Unlimited growth potential
  • Delicious FREE Meals in Our Team Dining Facility