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Physical Therapy Receptionist Jobs (NOW HIRING)

Body Harmony Physical Therapy

Office Receptionist

Manhattan, NY · On-site

$16.75 - $21.25/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our physical therapy clinic. As the first point of contact for our patients, you will play a key role in ...

Body Harmony Physical Therapy

Office Receptionist

Manhattan, NY · On-site

$16.75 - $21.25/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our physical therapy clinic. As the first point of contact for our patients, you will play a key role in ...

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How much do physical therapy receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for physical therapy receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does a physical therapy receptionist do?

As a physical therapy receptionist, you work for a clinic or physical therapist office, checking patients in and out of the office, scheduling appointments, assisting with billing and insurance, and maintaining accurate medical records. Your duties and responsibilities also include answering phones, greeting patients with a welcoming demeanor, and answering questions about patient care or treatment when possible. You prepare client charts, clean the reception area, and maintain office inventory. Protecting patient confidentiality is a significant part of the job, meaning you must abide by federal HIPAA regulations.

What are the main responsibilities of a physical therapy receptionist?

A Physical Therapy Receptionist is responsible for greeting patients, scheduling appointments, verifying insurance information, and handling patient records. They also answer phone calls, assist with billing and payments, and ensure that the front desk runs smoothly. Their role is crucial in providing excellent customer service and supporting both the therapists and patients throughout the treatment process.

What are the key skills and qualifications needed to thrive as a physical therapy receptionist, and why are they important?

To thrive as a Physical Therapy Receptionist, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and medical billing tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask help you effectively interact with patients and support clinical staff. These skills ensure smooth front desk operations, accurate patient records, and a welcoming environment that enhances patient satisfaction.

What are some typical challenges a physical therapy receptionist may encounter, and how can they be managed?

Physical Therapy Receptionists often balance a high volume of patient scheduling, insurance verification, and front-desk inquiries, which can be challenging during busy periods. Effectively managing multiple tasks while maintaining a welcoming attitude is key. Utilizing organizational tools and clear communication with both therapists and patients helps streamline workflow. Additionally, staying updated on insurance policies and clinic procedures can reduce errors and enhance the patient experience.

What is the difference between Physical Therapy Receptionist vs Physical Therapist Assistant?

AspectPhysical Therapy ReceptionistPhysical Therapist Assistant
CredentialsHigh school diploma or equivalent; no licensing requiredAssociate's degree in physical therapy assisting; licensed or registered
Work EnvironmentFront desk, administrative tasks, patient schedulingClinical settings, assisting physical therapists with patient care
Job ResponsibilitiesAnswering phones, scheduling appointments, insurance processingImplementing treatment plans, assisting with exercises, patient documentation

The main difference is that a Physical Therapy Receptionist handles administrative duties and patient scheduling, while a Physical Therapist Assistant actively participates in patient care under supervision. Both roles are essential in a physical therapy setting but require different qualifications and responsibilities.

More about Physical Therapy Receptionist jobs

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What are the most commonly searched types of Physical Therapy Receptionist jobs?

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Physical Therapy Receptionist jobs near you
Infographic showing various Physical Therapy Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Medical Receptionist

Capstone Physical Therapy

Mount Vernon, WA • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Company Description
Company: Capstone Physical Therapy
Location: Mount Vernon, WA
Compensation: $22.00-27.00/hr.
Capstone Physical Therapy is a local, therapist-owned outpatient private practice with multiple locations across Whatcom and Snohomish Counties. We offer Physical, Occupational, and Massage Therapy services and maintain a strong commitment to clinical excellence and patient outcomes.
Capstone's mission is to change lives through care, culture, and community. We are passionate about our profession and dedicated to the well-being of those we serve.
Job Description
Capstone Physical Therapy is hiring for a Patient Care Coordinator/Medical Office Receptionist to join our team. The Patient Care Coordinator is responsible for delivering amazing customer service to our patients, patient intake, scheduling, insurance verifications, payment processing, communication with physician offices and family members, maintaining accurate health care records.
Qualifications
  • High School Graduate
  • Office environment experience Preferred
  • Certificate or Associates Degree Preferred
  • Experience with EMR systems Preferred

Additional Information
What we offer:
  • Health / Dental/ Vision Insurance (employee and family)
  • 401k with Company Match
  • PTO
  • 6 Paid Holidays

We invite you to connect with us and discover what sets Capstone apart.

Apply