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Phone Operator Jobs in Indiana (NOW HIRING)

Jurgensen Companies

Terminal Operator

Waterloo, IN · On-site

Communicate effectively orally (face to face and by phone) and in writing * Accept supervisor direction and work effectively & co-operatively with other people Terminal Operator Working Conditions

TradeJobsWorkforce

Forklift Operator

Syracuse, IN · On-site

$13.50 - $16/hr

Bring your skills to our team as a Forklift Operator, where you will provide friendly assistance to ... phone, email, or in-person, handle orders, shipments, and basic inventory checks. To succeed in ...

Sazerac Company

Forklift Operator

Jeffersonville, IN · On-site

$20.96 - $25.28/hr

Forklift Operator As a Forklift Operator, you will be on a sit-down forklift 90% of your day. You ... Selected candidates will follow our interview process, which may include a phone screen, hiring ...

Bolder Industries

Finishing Operator

Terre Haute, IN · On-site

$16.25 - $19.50/hr

Our operators value the predictability of their schedules, hands-on training, and opportunities to ... Email: careers@bolderindustries.com Phone: 812-654-6655

Aquaamerica

Facility Operator

Greenfield, IN · On-site

Ability to operate a cell phone and tablet device to perform work activities. Ability to read, understand and accurately follow operating instructions both written and verbal. Ability to work well ...

Bolder Industries

Finishing Operator

Terre Haute, IN · On-site

$16.25 - $19.50/hr

Our operators value the predictability of their schedules, hands-on training, and opportunities to ... Email: careers@bolderindustries.com Phone: 812-654-6655 Requirements:

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Showing results 21-40

All JobsPhone Operator JobsPhone Operator Jobs in Indiana

Phone Operator information

See Indiana salary details

$8

$16

$24

How much do phone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for phone operator in Indiana is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Indiana?

The most popular types of Phone Operator jobs in Indiana are:

What are popular job titles related to Phone Operator jobs in Indiana?

For Phone Operator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Phone Operator jobs in Indiana look for?

The top searched job categories for Phone Operator jobs in Indiana are:

What cities in Indiana are hiring for Phone Operator jobs?

Cities in Indiana with the most Phone Operator job openings:

What are popular job titles related to Phone Operator jobs in IN?

For Phone Operator jobs in IN, the most frequently searched job titles are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, 4% Temporary, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $35,349 per year, or $17 per hour.

Terminal Operator

Jurgensen Companies

Waterloo, IN • On-site

Full-time

Re-posted 17 days ago

Job description

Do you enjoy working outdoors? Are you looking for a stable position?
This position is responsible for the safe, efficient, and quality-conscious unloading and loading of liquid products to or from trucks, barges, rail cars, and storage tanks. Assure the work being performed consistently meets or exceeds the expectations of the supervisor, as well as policies and procedures. Previous experience with terminal operations including hazardous chemicals is a plus. We are willing to develop the right individuals without experience, however marine industry and welding experience is highly desired.
Benchmark River & Rail Distribution Terminals is excited to bring on new team members. We offer stability, competitive pay, and an amazing benefits package.

Terminal Operator Responsibilities:

  • Work with crews loading and unloading product from trucks, rail cars, and barges safely into proper tanks

  • Diagnose problems and maintain a variety of bulk handling equipment

  • Perform work area/facility housekeeping functions

  • Sample products in tanks, vessels, trucks, and rail cars

  • Safely handle hazard products

  • Respond to trouble shooting or maintenance on facility equipment

  • Perform any other type of terminal function as trained or instructed by supervisor

  • Familiar with or the ability to learn to use basic hand tools

  • Perform work in a strict accordance with safety policies,

  • Environmental, and Health procedures

  • Valid driver's license

Terminal Operator Skills:

  • Ability to read, write, and speak clearly

  • Good math and computer skills

  • Willing to obtain training/certifications as required/ needed

  • Ability to work in a fast paced environment

  • Communicate effectively orally (face to face and by phone) and in writing

  • Accept supervisor direction and work effectively & co-operatively with other people

Terminal Operator Working Conditions:

  • Willing to work overtime hours during the week, weekends and holidays depending on business demands

  • Able to withstand extreme weather conditions, per majority of work is performed outside.

  • Climb tank stairs, manually open and close valves, occasionally moving or lifting up to 50 lbs.

  • Must be able to stand, sit, and walk for long periods of time

  • Must not have fear of water or heights

EOE/M/F/Disabled/Veteran/DFSP

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