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Phone Operator Jobs in Gary, IN (NOW HIRING)

UFC Gym

Dues Operator

Morgan Park, IL · On-site

$17.05 - $18.05/hr

Dues Operator Position Summary The Dues Operator is responsible for managing collections on past ... Proactively contact members with past due balances via phone and email * Manage a consistent ...

UFC Gym

Dues Operator

Chicago, IL · On-site

$17.05 - $18.05/hr

Dues Operator Position Summary The Dues Operator is responsible for managing collections on past ... Proactively contact members with past due balances via phone and email * Manage a consistent ...

Marriott International

Telephone Operator

Chicago, IL · On-site

$27.76/hr

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ...

Marriott International

Telephone Operator

Chicago, IL · On-site

$26.76/hr

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ...

Marriott

Telephone Operator

Chicago, IL · On-site

$16.75 - $21/hr

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ...

Marriott

Telephone Operator

Chicago, IL · On-site

$16.75 - $21/hr

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ...

Integrity Trade Services

Operator

Crown Point, IN · On-site

$21/hr

Operator Pay: $21.00 per hour Shift: Night shift (Monday - Friday 10:00 PM - 6:30 AM; Friday - Monday 11:00 PM - 9:30 AM) Location: Crown Point, IN Integrity Trade Services is hiring an Operator to ...

Sherwin-Williams

Fill Operator

South Holland, IL · On-site

$29.54/hr

Job duties include contact with other employees, operating heavy machinery, and access to proprietary information, raw materials, finished merchandise, and/or other items of value, and such access ...

New

Solve IMG

Roller Operator

La Porte, IN · On-site

$16.25 - $21.25/hr

Manager, the Roller Operator is responsible for pressing and checking components based on engineering and quality standards that satisfy our customer's requirements. Working in tandem with the ...

Solve IMG

Roller Operator

La Porte, IN · On-site

$16.25 - $21.25/hr

Manager, the Roller Operator is responsible for pressing and checking components based on engineering and quality standards that satisfy our customer's requirements. Working in tandem with the ...

AllStaff

Machine Operator

Chicago, IL · On-site

$13/hr

Machine Operator Highlights: * $13/hour * Temp-to-Hire * Medical and Dental insurance * Paid holidays and vacation days * NO High School Diploma/ GED required! Machine Operator Responsibilities:

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Phone Operator information

See Gary, IN salary details

$9

$17

$25

How much do phone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for phone operator in Gary, IN is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.38 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Gary, IN?

The most popular types of Phone Operator jobs in Gary, IN are:

What cities near Gary, IN are hiring for Phone Operator jobs?

Cities near Gary, IN with the most Phone Operator job openings:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Gary, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,966 per year, or $17.8 per hour.

Dues Operator

UFC Gym

Morgan Park, IL • On-site

$17.05 - $18.05/hr

Full-time

Re-posted 29 days ago

UFC Gym rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 63 rated gym and leisure clubs

Job description

Dues Operator

Position Summary
The Dues Operator is responsible for managing collections on past due member account balances across all balance types, including personal training packages, monthly EFT dues, and recurring à la carte charges. This role requires consistent, professional outreach and follow-up to resolve delinquent accounts while preserving a positive member experience.
Key Responsibilities

  • Proactively contact members with past due balances via phone and email
  • Manage a consistent follow-up cadence until balances are resolved or accounts are escalated per policy
  • Collect on all balance types: personal training, monthly EFT, and recurring à la carte dues
  • Document all member communications and payment arrangements accurately
  • De-escalate member concerns and resolve billing disputes professionally
  • Coordinate with club-level staff and management on chronic delinquency cases
  • Maintain accurate records of collection status and outcomes
Required Skills & Qualities

  • Strong verbal communication skills; comfortable and confident on the phone
  • Excellent customer service orientation, even in difficult conversations
  • Positive, professional attitude under repetitive or resistant interactions
  • Highly organized with strong follow-up discipline
  • Ability to multi-task across a high volume of accounts
  • Comfortable with account/billing software and email correspondence
Preferred Experience

  • Prior collections, billing, or customer service experience
  • Experience in fitness, membership-based, or subscription industries a plus

What UFC Gym employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

UFC Gym logo

About UFC Gym

Sourced by ZipRecruiter

UFC GYM, headquartered in Newport Beach, CA, US, is a leading provider in the fitness and wellness industry. The company, established in 2009, is the first major brand extension of UFC (Ultimate Fighting Championship), the world's foremost authority on mixed martial arts. Hence, UFC GYM's specialty lies in unique fitness programs inspired by the training methods of renowned UFC athletes. With a commitment to providing universally accessible fitness, UFC GYM offers a full range of group fitness classes, private MMA training, personal and group dynamic training, and MMA-style youth programming.

Industry

Fitness and sports centers

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Ana, CA, US

Social media

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