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Patient Access Representative Jobs in Michigan (NOW HIRING)

McLaren

Patient Access Representative - Cardiology

Okemos, MI · On-site

$15.50 - $20/hr

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial ...

McLaren

Patient Access Representative - Vascular

Lansing, MI · On-site

$17.50 - $22.25/hr

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial ...

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How much do patient access representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for patient access representative in Michigan is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.46 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Michigan?

The most popular types of Patient Access Representative jobs in Michigan are:

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For Patient Access Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Michigan look for?

The top searched job categories for Patient Access Representative jobs in Michigan are:

What cities in Michigan are hiring for Patient Access Representative jobs?

Cities in Michigan with the most Patient Access Representative job openings:

What are popular job titles related to Patient Access Representative jobs in MI?

For Patient Access Representative jobs in MI, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 6% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,530 per year, or $16.6 per hour.

Patient Access Representative

Surgeons Choice Medical Center

Southfield, MI • On-site

$16.83 - $19.77/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Patient Access Representative

40 hours per week / 6:00AM to 2:30PM

Dept: Registration

Job type: Full Time 


Role/Position Definition: 

The Patient Access Representative is responsible for accurately collecting and analyzing all required demographic, insurance, financial and clinical data elements necessary to register patients. Responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Responsible for furthering the mission of Surgeons Choice Medical Center while consistently demonstrating the hospital’s core values. Performs his/her duties in accordance with regulatory compliance requirements and the Hospital’s Code of Conduct. 


 Education/Experience:  

  • High School Diploma or G.E.D. required.
  • At least two years of medical clerical experience preferred.
  • Office experience in a healthcare setting preferred.

 Licensure/Certification:

  • BLS certification preferred.  

 Knowledge, Skills and Abilities

  • Proficient reading and writing skills.
  • Proficient in computer usage (i.e. Windows-based operating system, Microsoft Office).
  • Proficiency in the use of general office equipment (i.e. copier, facsimile, telephones).
  • Proficient knowledge of Heath Information Systems.
  • Knowledge of human anatomy and physiology.
  • Strong communication, time management, organization, and customer service skills

           are necessary to excel in this position.

  • Ability to work in a high-volume environment.
  • Knowledge of managed care and third-party payer benefit designs and reimbursement requirements.
  • Understanding of medical terminology, HIPAA privacy laws.
  • Understanding of CPTs (Current Procedural Terminology).

  Perks for our staff: 

  • Competitive hourly pay!
  • NO WEEKENDS, HOLIDAYS OR ON-CALL! 
  • Health Safety Measures in place for everyone
  • A diverse & inclusive workforce that embraces communication, caring and courtesy.
  • Positive Onboarding Experience
  • Generous PTO accrual at start of employment.
  • Tuition Reimbursement & Continuing Education opportunities
  • 401k with company match
  • Company Events
  • Community Discounts
  • And more!